Expired Quick Re

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CRC SPRAY QUICK REFERENCE GUIDE
Settlement Background
CRC APPLICATION
The settlement also includes CRC application.
Toyota is currently preparing parts for CRC
(Corrosion Resistant Compound) application
process for al models. Once available, CRC
application will be covered under Limited Service
Campaign (LSC H0F), and will only be available
for vehicles registered in the Cold Climate States
that pass frame inspection criteria, and did not:
Before application of the CRC, loose rust & debris will be removed from the frame.
Corrosion-Resistant Compounds will be applied to the frame areas shown below:
• Previously have the frame replaced and/or:
• Previously had the frame sprayed with CRC
under any previous Limited Service Campaign
Vehicle Inspection
Minimum frame
perforation
sample size
Sequoia 08
Ex
pi
re
d
Tundra 07-08
Sequoia 05-07
on
Tacoma 05-10
If the frame passes Toyota’s inspection criteria:
• Review the CRC application process with the customer.
• A dealership representative should inform the customer that Toyota will spray the vehicle’s
frame with CRC (after confirming vehicle is applicable for LSC H0F in TIS).
If
•
•
•
rust perforation (10mm or larger) is found in the area(s) covered by this LSC:
Review your findings with the customer.
Inform the customer that Toyota will replace the vehicle’s frame.
Refer to the ASM Reference Guide for ZH6 for additional information that can be used when
discussing the frame replacement with the customer.
If the frame passes Toyota’s Inspection Criteria but rust perforation smaller than 10mm
is found or located in an area not covered by this LSC:
• Explain that Toyota has determined rust perforation less than 10mm or less located in an
area not covered by this LSC does not affect the structural components of the frame.
• Review the CRC application process with the customer.
• If additional rust perforation is found during the frame preparation process (exceeding
Toyota’s inspection criteria), a dealership representative should inform the customer that
Toyota will replace the vehicle’s frame.
LS
C
M
The specific areas of the frame assembly below will be visually inspected for
perforation of 10mm or larger.
ay
The class action settlement involving frames
includes inspection of the customer’s frame, and
if the frames meet or exceed the Rust
Perforation Standard based on the Court-ordered
inspection criteria, the frame will be replaced at
no cost to the customer.
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Tundra 07 to08
Post Care
Note: Materials/plugs have been installed in
strategic locations to help avoid dripping.
• If dripping occurs on concrete, the customer
will need to perform the following steps:
1. Wipe up the compound as soon as
possible with a paper towel.
2. Apply Simple Green® to any remaining
compound.
3. Agitate area with a stiff scrub brush.
4. Wipe up the Simple Green®. Rinse with
water if necessary.
5. If the spot is still visible after 24 hours,
repeat steps 1-4 (Some spots may require
multiple treatments to no longer be visible).
• Wash hands thoroughly if hands come into
direct contact with either CRC.
• The temperature of the frame affects the
drying time.
• Please ask the customer to avoid touching
the external surfaces of the frame as the
surface may remain tacky to the touch for a
period of time.
• Advise the customer not to wash their
vehicle’s under carriage for approx. 72 hours
after pickup. This will provide ample time
for the CRC to cure.
• The customer may also notice a petroleum
product based odor for a few days. The
customer may wish to park the vehicle
outside during this time.
• Inform the customer that a hang tag for
post CRC application care will be on the
rear-view mirror for their reference.