A19-069

Service Bulletin
19-069
July 4, 2019
Version 1
2015-18 Fit LX: Bluetooth® HandsFreeLink® Will Freeze After Calls and
Voice Tags are Missing at Startup
AFFECTED VEHICLES
Year
Model
Trim
VIN Range
2015-18
Fit
LX
ALL
SYMPTOM
Bluetooth® HandsFreeLink® (HFL) freezes after a phone call and stored voice tags are missing when the ignition is
turned to ON.
POSSIBLE CAUSES
Some audio units are not updated to the latest software version.
CORRECTIVE ACTION
Update the audio unit software.
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
0100A1
Update the audio unit
software.
0.3 hr
03214
03217
A19069A
39100-T5R-A71
Skill Level: Repair Technician
REPAIR PROCEDURE
NOTE
•
Before updating the software, write down the customer's audio unit presets.
•
Connect a fully charged battery jumper to the vehicle, and leave it connected during the entire procedure to maintain
steady voltage.
•
Apply the parking brake to keep the daytime running lights off during the update.
CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda automobile dealer.
©
2019 American Honda Motor Co., Inc. — All Rights Reserved
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1. From your computer's desktop, open Honda Firmware Downloader. Refer to job aid Honda Firmware Downloader
for additional information. Make sure that the USB flash drive tool is empty and formatted to FAT 32.
2. Enter the VIN. This is important as the software can be different depending on the model year level. Enter the
service bulletin number, then select the download icon when the correct software is found.
NOTE
The software download may take up to 10-15 minutes depending on the size of the file.
3. Once the download is complete, return to the vehicle.
4. Verify the software version. Download the update software to the vehicle's USB that will be used.
NOTE
If at any time during the update process a TIMEOUT err or UNDEFINE err message appears, check the USB flash
drive for damage, or use a different one.
5. Turn the ignition to ON.
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6. With the audio unit turned off, press the buttons in order as shown.
This will let you view the Version display screen and verify the candidate software version is up-to-date.
If the software versions do not match the ones listed in the table below, do not update the audio unit
because you can damage it.
Software Details
Valid Software Version
Valid Software Version
Model Year
2015-17 Fit
2018 Fit
System ucom
0052 or 0B52 (two possible versions
could show)
7008
HMI ucom
0052
7B08
DSP ucom
10430202
11420202
Bluetooth module
HW02-SW03.13.70
HW02-SW03.29.02
7. Exit the Version display screen by pushing the Vol/Power button.
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8. Set Audio Source to USB mode by pressing the MEDIA button.
9. Update the audio unit software by plugging in the USB flash drive into the USB port. The audio unit will
automatically detect the USB flash drive and start the update process.
NOTES
Never disconnect the battery, turn the ignition to OFF, disconnect the USB drive tool, or press the BACK button
while the update is in progress.
You will see the following screens as the update runs:
•
DSP Vup
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•
HMI-LSI Version
•
Sys Ver Up
NOTE
The screen will go black, and the buttons will begin blinking. The blinking will speed up, you will hear a beep
every 10% of progress.
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•
Complete SW Ver, You will hear a long beep, then the Honda logo will appear, and the audio unit will turn off
when the software update is complete.
SOFTWARE UPDATE CONFIRMATION PROCEDURE
1. With the audio unit turned off, press the buttons in the order as shown.
This will let you view the Version display screen and verify the software version was updated.
Software Details
Updated Software Version
Model Year
2015-17 Fit
2018 Fit
System ucom
L052
7A08
HMI ucom
0052
7B08
DSP ucom
10430202
11420202
Bluetooth module
HW02-SW03.13.70
HW02-SW03.29.02
2. Press the VOL/Power button to exit the Version display screen.
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3. Remove the USB flash drive.
4. Press and hold the VOL/Power button to sync the security code.
5. Set the clock to the correct time by selecting MENU > Adjust Clock.
6. Once the procedure is complete, restore customer audio unit presets, and have the service advisor tell the customer
that any previously paired phones must to be paired again.
END
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