T-SB-0067-19

T-SB-0067-19
June 19, 2019
Power Slide Door Center Hinge Corrosion
Service
Category
Vehicle Exterior
Section
Door/Hatch
Market USA
Applicability
YEAR(S)
MODEL(S)
2011 - 2018
Sienna
ADDITIONAL INFORMATION
Introduction
Some 2011 – 2018 model year Sienna vehicles equipped with power slide doors may exhibit a
condition where the slide door center hinge has corroded, causing the power slide door to not
fully open or close during operation. Follow the Inspection Procedure and Repair Procedure in
this bulletin to address this condition.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
BD1817
R & R Power Slide Door Center Hinge
(One Side)*
0.4
68380-08040
68390-08040
72
83
Combo A
Opposite Side*
0.3
*Use typical body shop sublet type “ZZ Other” for painting of the power slide door center hinge.
APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for
36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Parts Information
PART NUMBER
PART NAME
QTY
04009-02608
Hinge Assy, Slide Door, Center Hinge RH
1
04009-02708
Hinge Assy, Slide Door, Center Hinge LH
1
PREVIOUS
NEW
68380-08040
68390-08040
© 2019 Toyota Motor Sales, USA
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Power Slide Door Center Hinge Corrosion
Inspection Procedure
1. Does the power slide door have other concerns related to the power slide door cable, front
latch, rear latch, or fuel lid?
 YES — Diagnose and repair using the applicable Repair Manual, and then continue
to step 2.
 NO — Continue to step 2.
2. Confirm the condition exists by cycling the power doors with the power slide door
function ON.
Does the power slide door fully open and close without interruption?
 YES — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
 NO — Continue to step 3.
3. Scribe a line on the center hinge,
as shown.
Figure 1.
© 2019 Toyota Motor Sales, USA
T-SB-0067-19
June 19, 2019
Power Slide Door Center Hinge Corrosion
Inspection Procedure (continued)
4. Deactivate the power slide door system by
switching the power slide door main switch
to the “OFF” position.
Figure 2.
NOTE
The orange area on the button should NOT
be visible when the button is OFF.
5. Watch the scribe lines while manually
moving the slide door forward and
backward until just BEFORE the closed
position and when the center hinge pivots.
1
OFF
2
ON
Figure 3.
© 2019 Toyota Motor Sales, USA
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Power Slide Door Center Hinge Corrosion
Inspection Procedure (continued)
6. Confirm if the scribe lines rotate together or independently.
(Refer to Figures 4 and 5 for examples of the scribe line rotation.)
Do the scribe lines rotate together, as shown in Figure 4?
 YES — If the scribe lines rotate together, then the pin and bushing are seized, and the
center hinge should be replaced. Continue to the Repair Procedure.
 NO — If the scribe lines rotate independently, as shown in Figure 5, then this bulletin
does NOT apply. Continue diagnosis using the applicable Repair Manual.
Figure 4. NG Condition
Figure 5. OK Condition
© 2019 Toyota Motor Sales, USA
T-SB-0067-19
June 19, 2019
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Power Slide Door Center Hinge Corrosion
Repair Procedure
NOTE
BEFORE installation of the NEW center hinge, be sure it is painted to match the exterior of the vehicle.
1. Remove the center hinge assembly.
A. Depress the PWR Door Off button that
is located below and to the left of the
steering wheel.
Figure 6.
NOTE
The orange area on the button should
NOT be visible when the button is OFF.
B. Remove the two bolts holding the door
cable to the center hinge.
1
OFF
2
ON
Figure 7.
© 2019 Toyota Motor Sales, USA
T-SB-0067-19
June 19, 2019
Power Slide Door Center Hinge Corrosion
Repair Procedure (continued)
C. Remove the three bolts and disconnect
the center hinge.
Figure 8.
NOTICE
To prevent damage when removing
the door, have someone hold the
lower part of the door, as it will
become unstable AFTER the center
hinge is disconnected from the door
body. The door will need to be held
until the NEW center hinge
is installed.
D. Move the center hinge to the front of
the slide rail and remove it, as shown.
2. Install the door center hinge assembly.
A. Install the NEW center hinge and move
it to the rear of the slide rail, as shown.
Figure 9.
Figure 10.
© 2019 Toyota Motor Sales, USA
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Power Slide Door Center Hinge Corrosion
Repair Procedure (continued)
B. Install the center hinge with the
three bolts.
Figure 11.
Torque: 31 N*m (316 kgf*cm, 23 ft*lbf)
C. Using a brush, apply an anti-rust
coating to the center hinge, as shown.
Figure 12.
1
c
1
3. Install the door cable to the center hinge.
Anti-rust Coating
Figure 13.
NOTICE
Make sure the cables are NOT crossed
after installation.
Torque: 7.1 N*m (72 kgf*cm, 63 in*lbf)
4. Cycle the slide door with the power slide function ON to confirm the repair.
© 2019 Toyota Motor Sales, USA