12-268-19

ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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GENERAL MANAGER q
PARTS MANAGER
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SERVICE INFORMATION BULLETIN
APPLICABILITY:
2015-2018MY Legacy		
SUBJECT:
		
Mounting Bolt Change: Mass Damper Plate
and Sub-Woofer
NUMBER: 12-268-19
DATE: 07/22/19
INTRODUCTION:
This Service Information bulletin announces a change made to the mass damper plate and sub-woofer
mounting bolts. The threaded end of the new bolts has been changed to a round type instead of
square to prevent getting caught on items as they are loaded into and out of the trunk.
PRODUCTION CHANGE INFORMATION:
This bulletin will be updated with the starting VIN for the production change when it becomes
available.
PART INFORMATION:
The part numbers for the new flange bolts are:
•
901270013 for the sub-woofer (hex bolt & washer assembly)
•
901000474 for the mass damper plate (flange-type bolt as shown).
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 12-268-19; Date: 07/22/19
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SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures and torque specifications for these new bolts remain unchanged. Always refer
to the applicable Service Manual and review the full requirements of the repair being performed. The
Service Manual procedures contain information critical to performing an effective repair the first time
and every time.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 12-268-19; Date: 07/22/19
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