05-69-19

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SERVICE MANAGER
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SERVICE INFORMATION BULLETIN
APPLICABILITY: 2014-2019MY Forester
		
2013-2019 Crosstrek				
SUBJECT:
NUMBER: 05-69-19
DATE: 07/23/19
Rear Subframe Bolts: Design Change
INTRODUCTION:
This Service Information Bulletin announces a change made
to the rear subframe retaining bolts used on the models listed
above. The design changes provide the bolt with an increased
durability against rust.
PRODUCTION CHANGE INFORMATION:
The new subframe bolt has been incorporated into production as
follows:
Model
Starting VIN
Forester
L*548410
Crosstrek
L*337529
Subframe Flange
Bolts
PART INFORMATION:
The part number for the new subframe flange bolt is 20058FL000. The changes made to the bolt
(thicker flange and addition of a drainage groove) are shown in the photos below.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 05-69-19; Date: 07/23/19
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SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedure for replacing these bolts INCLUDING the torque specification of 145 Nm
(107 ft. lbs.) remains unchanged. Always refer to the applicable Service Manual and review the full
requirements of the repair being performed. The Service Manual procedures contain information
critical to performing an effective repair the first time and every time.
IMPORTANT NOTES:
•
These bolts are One-Time Use items.
•
These bolts are NOT interchangeable with those used at any other location on the vehicle.
•
If rust is identified on the original bolts, replace all 4 bolts with the new type as a set.
Before installing the new bolts, always clean any remaining rust or corrosion from the top, bottom
and cross member stoppers along with the subframe support surfaces. CAREFULLY touch-up any
exposed bare metal surfaces with a rust-preventative aerosol spray paint.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 05-69-19; Date: 07/23/19
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