PIC6137F
Service Bulletin Details
Public Details for: PIC6137F
This preliminary information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal op
- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 -
Models from 2019
2019 CADILLAC ATS |
2019 CADILLAC CT6 |
2019 CADILLAC CTS |
2019 CADILLAC XT5 |
2019 CADILLAC XTS |
Models from 2018
2018 CADILLAC ATS |
2018 CADILLAC CT6 |
2018 CADILLAC CTS |
2018 CADILLAC XT5 |
2018 CADILLAC XTS |
Models from 2017
2017 CADILLAC ATS |
2017 CADILLAC CT6 |
2017 CADILLAC CTS |
2017 CADILLAC XT5 |
2017 CADILLAC XTS |
Models from 2015
2015 CADILLAC ATS |
2015 CADILLAC CTS |
2015 CADILLAC XTS |
Models from 2014
2014 CADILLAC ATS |
2014 CADILLAC CTS |
2014 CADILLAC XTS |
Bulletin No.: PIC6137F Published date: 07/1/2019 Preliminary Information PIC6137F Normal Characteristic - Engine Stops Running after Extended Idle Models Brand: Model: Model Years: VIN: from Engine: to Transmissions: Cadillac ATS 2014 - 2019 ALL ALL ALL ALL Cadillac CTS Sedan (VIN A) 2014 - 2019 ALL ALL ALL ALL Cadillac CT6 2016 - 2019 ALL ALL ALL ALL Cadillac XTS 2014 - 2019 ALL ALL ALL ALL Cadillac XT5 2017 - 2019 ALL ALL ALL ALL Equipped with PEPS (Passive Entry Passive Start) System (RPO ATH) Supersession Statement: This PI was superseded to add Models. Please discard PIC6137E. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition / Concern Some customers may comment that the engine stops running after extended idle with shifter in Park. Recommendations / Instructions A engine run timeout feature is standard on all push button start vehicles. There are 2 different scenarios for how the feature will work. 2014 models 1. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 2.5 hours. (i.e. no fob present.) 2. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the PEPS System will reach out and look for the fob after 2.5 hours. If the fob is located, the timer will reset an additional 2.5 hours (5 hours total). Following that period, the engine will shut off. NOTE: If at any time during the first two scenarios the vehicle shifter is removed from park, the timer will reset and start over. This is normal operation and no repairs should be made. 2015 - 2016 models 1. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is in park, the engine will shut off after 1 hour. (i.e. no fob present.) 2. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the PEPS system will reach out and look for the fob after 1 hour. If the fob is located, the timer will reset an additional 1 hour (2 hours total). Following that period the engine will shut off. NOTE: If at any time during the first two scenarios the vehicle shifter is removed from park, the timer will reset and start over. This is normal operation and no repairs should be made. 2017 and Newer Models: This information can now be found in the Owner's Manual under: Driving and Operating / Driving Information / Regulated / Extended Parking See example SI Owner's Manual Document ID: 4599068 Customer Information Please communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message. © 2019 General Motors. All Rights Reserved.