A9119822054038_2

91 SOS Warning displayed in instrument cluster, DTC B18BE13 or B18BD13 stored in the telematics
control module
91 19 82 2054038/2 August 26, 2019. Supersedes Technical Service Bulletin Group 91 number 19-41 dated
February 28, 2019 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6, A7
2019
000001 - 068911
With ConBox
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Updated VIN break)
Revised Warranty (Added Labor Operation)
1
02/28/2019
Initial publication
Customer states:
 A SOS Malfunction indication is shown in the instrument cluster.
Workshop findings:
The following DTC may be stored in telematics control module, J949 (address word 0075):
 DTC B18BE13 (Mobile communications antenna 2 for emergency call module/open circuit).
 DTC B18BD13 (Mobile communications antenna 1 for emergency call module/open circuit).
Page 1 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Background
The 4 pole connector pins might have been widened during the assembly process.
Figure 1. Telematics Control Module (J949) Connector.
Production Solution
Optimized assembly process.
Page 2 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
1. Remove the original 4 pole connector including its pins and remove a section of the vehicle’s coaxial wiring
for the applicable antenna circuit.
Measure the length of coaxial wiring to be removed based off the adapter antenna cable you are using. This
will ensure that the removed section is the same length as the adapter antenna cable (000 098 714).
2. Replace the original 4 pole connector and cable with the new connector harness and pins.
3. Before plugging the new 4 pole connector in, make sure that the telematics control module, J949 (address
word 0075) is mounted properly in its bracket.
Note:
Do not tilt the control module while plugging in the 4 pole connector. Tilting the control module while plugging
the connector might damage the new pins.
4. Clear the DTCs via ODIS.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9128
Damage Code:
0023
Labor Operations:
2 Antenna cable repair
9128 4151
See SRT
2 Luggage compartment rear trim remove +
reinstall
7006 1960 (A6)
See SRT
GFF – Checking and clearing fault codes
included in existing labor operations
0150 0000
Time stated on
diagnostic
protocol (Max 20
TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Diagnostic Time:
7006 1905 (A7)
Page 3 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Claim Comment:
As per TSB #2054038/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts and Screws as needed per the
Repair Manual
See ETKA/ELSA
VAS6720
Antenna (Aerial) Cable Repair Set
01
4N0035576F
4 pole connector housing for antenna bush plug
01
000098714
Adapter cable
01
Additional Information
All parts and service references provided in this TSB (2054038) are subject to change and/or removal.
©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 4 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.