12-271-19
Service Bulletin Details
Public Details for: 12-271-19
This service information bulletin announces a design change made to the rear bumper cover side mounting brackets. These new brackets provide increased clearance between the edges of the bumper cover and the corresponding quarter panels. Thi
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ATTENTION: CLAIMS PERSONNEL q IMPORTANT - All Service Personnel Should Read and Initial in the boxes provided, right. SERVICE MANAGER © 2019 Subaru of America, Inc. All rights reserved. GENERAL MANAGER q PARTS MANAGER q q SERVICE INFORMATION BULLETIN APPLICABILITY: 2015-19MY WRX 2013-19MY BRZ NUMBER: 12-271-19 SUBJECT: Rear Bumper Face Side Mounting BracketsDesign Change DATE: 08/29/19 INTRODUCTION: This Service Information Bulletin announces a design change made to the rear bumper cover side mounting brackets. These new brackets provide increased clearance between the edges of the bumper cover and the corresponding quarter panels. This change will prevent them from contacting each other and possibly damaging their painted surfaces. PRODUCTION CHANGE INFORMATION: The new mounting brackets were incorporated into production as per the table below: Model Starting VIN WRX K*827384 BRZ K*601523 PART INFORMATION: CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Continued... Bulletin Number: 12-271-19; Date: 08/29/19 Page 1 of 2 Description Part Number BRACKET- REAR BUMPER SIDE RIGHT 57707VA111 BRACKET- REAR BUMPER SIDE LEFT 57707VA121 BRACKET- REAR BUMPER SIDE RIGHT 57707CA101 BRACKET- REAR BUMPER SIDE LEFT 57707CA111 Application WRX BRZ REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired. SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. The service procedures for replacing the mounting brackets remain unchanged. Always refer to the applicable Service and Body Repair Manuals to review the full requirements of the repair being performed. These Manuals contain procedural information critical to performing effective repairs the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs. Bulletin Number: 12-271-19; Date: 08/29/19 Page 2 of 2