ITB19-022

Classification:
Reference:
Date:
EC19-026
ITB19-022
August 27, 2019
2017-2019 QX60; MIL ON WITH DTC P0087 STORED
APPLIED VEHICLES:
2017-2019 QX60 (L50)
IF YOU CONFIRM
The Malfunction Indicator Light (MIL) is ON with Diagnostic Trouble Code (DTC) P0087 (FRP CONTROL
SYSTEM) stored in the Engine Control Module (ECM),
AND
The fuel level indicates ¼ or less.
ACTION
Reprogram the ECM, if applicable.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing.
You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to
successfully completing this repair.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that
a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
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SERVICE PROCEDURE
Reprogram the ECM
IMPORTANT: Before starting the reprogramming procedure, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current date.

All CONSULT- III plus (C-III plus) software updates (if any) have been installed.

The CONSULT PC is connected to the Internet (Wi-Fi or cable).
NOTE:

If you are not familiar with the reprogramming procedure, click here. This will link to the "CONSULTIII PLUS (C-III PLUS) ECM Reprogramming" general procedure.

Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume Learn (IAVL)
conditions:
 Engine coolant temperature: 70-100°C
(158-212°F)
 Battery voltage: More than 12.9V (At idle)
 Transmission: Warmed up

After reprogramming is complete, it is required to perform
Throttle Valve Closed Position, Idle Air Volume Learn,
Accelerator Closed Position, and DTC Erase.
Figure 1

Connect a battery maintainer or smart charger set to reflash mode or a similar setting. If the
vehicle battery voltage drops below 12.0V or above 15.5V during reprogramming, the ECM may
be damaged.

Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains ON, the ECM
may be damaged.

Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during
reprogramming, the process will be interrupted and the ECM may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the
CONSULT PC and the plus VI. If Bluetooth® signal waves are within range of the CONSULT PC
and the plus VI during reprogramming, reprogramming may be interrupted and the ECM may be
damaged.
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ITB19-022
1. Using C-III plus, confirm the current ECM part number and write it on the repair order.

If it matches one of the part numbers in Table A, reprogram the ECM.

If it does not match any of the part numbers in Table A, this bulletin does not apply. Go back to ASIST
for further diagnostic and repair information.
Table A
2.
MODEL
CURRENT ECM PART NUMBER: 23710-
2017 QX60
3JR9A, 3JR9B, 3JS9A, 3JS9B
6JA3A, 6JA3B, 6JA3C, 6JA4A, 6JA4B, 6JA4C, 6JA5A, 6JA5B, 6JA5C
6JA7A, 6JA7B, 6JA7C, 6JA8A, 6JA8B, 6JA8C, 6JA9A, 6JA9B, 6JA9C
9NC5A, 9NC5B, 9NC6A, 9NC6B, 9NC7A, 9NC7B, 9NC8A, 9NC8B
9NC9A, 9NC9B, 9ND9A, 9ND9B
9NJ1A, 9NJ1B, 9NJ1C, 9NJ2A, 9NJ2B, 9NJ2C
2018 QX60
9NP0A, 9NP0B, 9NP0C, 9NP1A, 9NP1B, 9NP1C, 9NP2A, 9NP2B, 9NP2C
9NP3A, 9NP3B, 9NP3C, 9NP4A, 9NP4B, 9NP4C, 9NP5A, 9NP5B, 9NP5C
9NP6A, 9NP6B, 9NP6C, 9NP7A, 9NP7B, 9NP7C, 9NP8A, 9NP8B, 9NP8C
9NP9A, 9NP9B, 9NP9C, 9PF8A, 9PF8B, 9PF8C
2019 QX60
9NM0B, 9NM1B, 9NM2B, 9NM3B, 9NM4B, 9NM5B, 9NM6B, 9NM7B
9NR0A, 9NR0B, 9NR0E, 9NR2A, 9NR2B, 9NR2E, 9NR3A, 9NR3B, 9NR3E
9NR4A, 9NR4B, 9NR4E, 9NR6A, 9NR6B, 9NR6E, 9NR7A, 9NR7B, 9NR7E
9NR8A, 9NR8B, 9NR8E
After completing Erase ALL DTCs, print a copy of the C-III plus screen showing the before and after part
numbers of the control unit and attach it to the repair order.
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ITB19-022
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
(1)
(2)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram the ECM
(1)
DE97AA
ZE
32
(2)
Reference the electronic parts catalog, and use the ECM part number (23703-*****) as the Primary
Failed Part (PFP).
Reference the current Infiniti Warranty Flat Rate Manual and use the indicated Flat Rate Time (FRT).
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
August 27, 2019
ITB19-022
DESCRIPTION
Original bulletin published
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ITB19-022