17NA271
Service Bulletin Details
Public Details for: 17NA271
This bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customers concern of wheel clicking.
- 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 -
Models from 2020
2020 BUICK ENCLAVE |
2020 CADILLAC XT5 |
2020 CADILLAC XT6 |
2020 CHEVROLET CAMARO |
2020 CHEVROLET TRAVERSE |
2020 GMC ACADIA |
Models from 2019
2019 BUICK ENCLAVE |
2019 CADILLAC XT5 |
2019 CHEVROLET BLAZER |
2019 CHEVROLET CAMARO |
2019 CHEVROLET CORVETTE |
2019 CHEVROLET TRAVERSE |
2019 GMC ACADIA |
Models from 2018
2018 BUICK ENCLAVE |
2018 CADILLAC XT5 |
2018 CHEVROLET CAMARO |
2018 CHEVROLET CORVETTE |
2018 CHEVROLET TRAVERSE |
2018 GMC ACADIA |
Models from 2017
2017 BUICK ENCLAVE |
2017 CADILLAC XT5 |
2017 CHEVROLET CAMARO |
2017 CHEVROLET CORVETTE |
2017 CHEVROLET TRAVERSE |
2017 GMC ACADIA |
Models from 2016
2016 BUICK ENCLAVE |
2016 CHEVROLET CAMARO |
2016 CHEVROLET CORVETTE |
2016 CHEVROLET TRAVERSE |
2016 GMC ACADIA |
Models from 2013
2013 BUICK ENCLAVE |
2013 CHEVROLET TRAVERSE |
2013 GMC ACADIA |
Models from 2012
2012 BUICK ENCLAVE |
2012 CHEVROLET TRAVERSE |
2012 GMC ACADIA |
Bulletin No.: Service Bulletin Date: 17-NA-271 August, 2019 TECHNICAL Subject: Clicking Noise from Front Wheels While Turning at Slow Speeds This Bulletin replaces PI1498C. Please discard PI1498C. Model Year: Brand: Model: Buick Enclave 2012 XT5 2017 XT6 2020 Cadillac Chevrolet GMC from VIN: to Blazer 2019 2019 2016 2020 Corvette 2014 2019 2012 Acadia 2012 to Engine: Transmission: All All 2020 Camaro Traverse from 2020 Involved Region or Country North America, N.A. Export Regions Condition Some customers may comment on a clicking noise emanating from the front wheels location. This condition may be more predominant at low speeds 16-32 km/h (10-20 mph) during full wheel lock turns on dry clean pavement. Cause This may be caused by interaction between the wheel mounting face and the wheel mounting surfaces on the brake rotor. Correction Clean both of the wheels mounting surfaces. Service Procedure Important: DO NOT replace the wheels or brake rotors for this condition. If you encounter a vehicle with the above concern, follow the procedure below. 1. Remove both of the front wheels. Refer to Tire and Wheel Removal and Installation in SI. Copyright 2019 General Motors LLC. All Rights Reserved. 2. Clean both of the wheels mounting surface as follows. • Using a clean cloth dampened with approved brake cleaner (ex. Part number 19370705 (U.S.), 88901247 (Canada)), wipe the mounting surface of the wheel(s) removing any residual grey or black material that has accumulated on the wheel mounting surfaces. Note: All cleaning must be done by hand. DO NOT use pneumatic or power tools. Page 2 August, 2019 Bulletin No.: 17-NA-271 3. Clean the wheel mounting surface of the brake rotors, or sometimes referred to as the brake rotor top hats, as follows: 5152729 5152800 • Using 3M red Scotch-Brite 7447 pad or equivalent with approved brake cleaner (ex. Part number 19370705 (U.S.), 88901247 (Canada)), wipe the wheels mounting surfaces of the rotor (brake rotor top hat) and the wheel pilot at the center of the rotor, removing any residual grey or black material that has accumulated on the rotors. Note: All cleaning must be done by hand. DO NOT use pneumatic or power tools. • Using Super Lube paste, P/N 12371287 (in Canada, 10953437) or equivalent, apply a light coat around the center pilot of the hub ONLY. 4. Reinstall both of the wheels using the original wheel nuts. Refer to Tire and Wheel Removal and Installation in SI. • Refer to Fastener Specifications in SI for proper wheel nut torque specifications. Important: Be sure wheels and rotors are thoroughly dry prior to installation. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation Description Labor Time 8080168* Clean Mating Surfaces of Wheels and Rotors Due to Clicking Noise 0.7 hr *This is a unique Labor Operation for Bulletin use only. Bulletin No.: 17-NA-271 August, 2019 Page 3 Version 7 Modified October 06, 2017 – Added the Cadillac XT5. October 19, 2018 – Updated step 3 and added pictures. November 15, 2018 – Added 2019 Model years and update part number for Super Lube in U.S. January 10, 2019 – Updated the U.S. part numbers for brake cleaner in Step 2 and Super Lube. February 07, 2019 – Added the 2019 Blazer. August 23, 2019 – Added certain 2020 Model Year vehicles. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION