122-P3E9G-09

Service
Technical Information
81/19
ENU
7419
7
Complaint - Seam in Shoulder Area of Front Backrest Cover Becomes Detached: Replacing
front backrest cover (81/19)
Model Line:
Cayenne (9YA)
Model Year:
As of 2018
Subject:
Front backrest cover (left/right)
Information:
A seam can become detached in the shoulder area of the front backrest covers, see example Figure 1.
Figure 1 Shoulder Seat Seam
Remedial
Action:
Information
•
There is an airbag seam near the seam in the shoulder area.
•
Reworking of the seam in the shoulder area is not permitted. There is no guarantee that the
airbag seam will release correctly afterwards in the event of an accident.
In the event of a complaint, the relevant front backrest cover must be replaced, see  Workshop Manual
'741919 Removing and installing cover for front backrest'.
AfterSales
Aug 29, 2019
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Service
7419
ENU
Technical Information
81/19
Required tools
Tools:
•
•
V.A.G 1634B - Cushion Clip Pliers
9747 - Wetting-off iron
•
•
•
9747/1 - Knurling iron
9747/2 - Bone burnisher
V.A.G. 1416 - Hot-Air Blower
Invoicing
Invoicing:
For documentation and warranty invoicing, enter the labor operations and PQIS coding specified below in
the warranty claim:
APOS
Labor operation
74191901
Removing and installing cover for front backrest
at the left (basic seat) (189 TU)
74191902
Removing and installing cover for front backrest
at the right (basic seat) (188 TU)
74191903
Removing and installing cover for front backrest
at the left (sports seat/comfort seat) (201 TU)
74191904
Removing and installing cover for front backrest
at the right (sports seat/comfort seat) (199 TU)
I No.
PQIS coding:
Location (FES5)
74190
Cover for front backrest
Damage type (SA4)
3029
Defective seam
References:
 Workshop Manual '741919 Removing and installing cover for front backrest'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2019 Porsche Cars North America, Inc.
Aug 29, 2019
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