B662819
Service Bulletin Details
Public Details for: B662819
Touchless vehicle unlocking and locking can't be switched on. Touchless vehicle unlocking and locking cannot be switched on from the idrive; or this feature is not present in the cid. Software error in the body domain controller (bdc) contr
Models from 2016
2016 BMW 740LI |
2016 BMW 750LI |
9/4/2019 66 28 19_TOUCHLESS VEHICLE UNLOCKING AND LOCKING CAN’T BE SWITCHED ON SIB 66 28 19 2019-08-20 TOUCHLESS VEHICLE UNLOCKING AND LOCKING CAN’T BE SWITCHED ON MODEL E-Series Model Description Production Date Affected Option Code G12 745e Sedan March 1 thru August 1, 2019 SA322 Comfort Access SITUATION Touchless vehicle unlocking and locking cannot be switched on from the iDrive; or this feature is not present in the CID. CAUSE Software error in the Body Domain Controller (BDC) control unit. CORRECTION Reprogram the vehicle. PROCEDURE 1. Perform diagnosis with the latest version of ISTA, working through the test module, if needed. 2. Program the vehicle using ISTA 4.18.32 or higher (released August 2019). Target integration level Model G12 S18A-19-07-539 or higher Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. Always connect a BMW-approved battery charger/power supply (SI B04 23 10). For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. Defect Code: 6138270200 Body Domain Controller software error/internal equipment fault Labor Operation: 00 00 006 Labor Allowance: Refer to AIR Description: Performing vehicle test (with vehicle diagnosis system – checking faults) (Main work) Or: 00 00 556 Refer to AIR Performing vehicle test (with vehicle diagnosis system – checking faults) (Plus work) And: 61 21 528 Refer to AIR Connect an approved battery charger/power supply (indicated in AIR as Charging battery) And, as necessary: Copyright ©2019 BMW of North America, Inc. 1/2 9/4/2019 66 28 19_TOUCHLESS VEHICLE UNLOCKING AND LOCKING CAN’T BE SWITCHED ON 61 00 006 And: 61 00 730 Work time (WT) Performing vehicle diagnosis – test module Refer to AIR Programming/encoding control unit(s) If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00 006. Refer to AIR for the corresponding flat rate unit (FRU) allowances. Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments section. During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also includes programming and encoding the control units, the programming procedure may only be invoiced one time. Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required) A. The programming procedure automatically reprograms and encodes all vehicle control modules which do not have the latest software I-level. If one or more control module failures occur “during” this programming procedure: Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable AIR labor operations. Please explain this additional work (The why and what) on the repair order and in the claim comments section. B. For control module failures that occurred prior to performing this programming procedure; When covered under an applicable limited warranty, claim this control module-related repair work using the applicable defect code and labor operations (including diagnosis) in AIR. Copyright ©2019 BMW of North America, Inc. 2/2