B840819

9/4/2019
84 08 19_APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT
SIB 84 08 19
APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT
2019-08-05
This Service Information bulletin replaces SI B84 08 19 dated July 2019
What’s New (Specific text highlighted):
Models: Added end date information
Correction: ISTA release
Warranty: Defect code
MODEL
G05 (X5 Sports Activity
Vehicle)
G15 (8 Series Coupe)
G07 (X7 SAV)
G20 (3 Series Sedan)
G12 (7 Series Sedan
LCI)
G29 (Z4 Roadster)
G14 (8 Series
Convertible)
Equipped with option code 6CP – Apple CarPlay compatibility
All models affected from respective Start of Production (except G12) thru July 31, 2019.
G12 produced from March 1, 2019.
SITUATION
The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result, functionality
such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
CAUSE
Software in the Head unit (HU-H3).
CORRECTION
Program and encode vehicle with ISTA 4.18.32
Target Integration Level 19-07-539
ISTA 4.18.32 released late July, 2019
PROCEDURE
1. Duplicate the issue.
2. Read out the current vehicle Integration Level.
If the vehicle I-Level is lower (older) than:
S18A-19-07-539
Yes: An improvement is available with ISTA 4.18.32. Continue to step 3.
No: Go to step 5.
3. Program and encode the vehicle with ISTA 4.18.32 or higher.
Target I-Level with ISTA 4.18.32 is:
S18A-19-07-539
4. Retest the vehicle to confirm that the complaint is no longer present.
5. If the vehicle I-Level is at or higher (newer) than:
S18A-19-07-539
Do not program the vehicle
Perform vehicle test with ISTA and perform the corresponding test plan.
Refer to TRI B84 11 18
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84 08 19_APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing
programming.
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /
Programming and Diagnostics / Programming Documentation.
PARTS INFORMATION
Note: Parts replacement will not provide a solution to this situation.
WARRANTY INFORMATION
When the BMW software solution becomes available, the following repair is covered under the terms of the
BMW New Vehicle Limited Warranty for Passenger Cars.
Defect Code:
6512580200
Wireless local network (WLAN)
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to AIR
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)
Refer to AIR
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)
Refer to AIR
Connect an approved battery charger/power supply (indicated
in AIR as Charging battery)
Refer to AIR
Programming/encoding control unit(s)
Or:
00 00 556
And:
61 21 528
And:
61 00 730
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also
includes programming and encoding the control modules, the programming procedure may only be invoiced
one time.
Programming and Encoding - Vehicle Control Units
The programming procedure automatically reprograms and encodes all vehicle control modules which do not
have the latest software i-level. If one or more control module failures occur during this programming procedure:
Please claim this consequential control module-related repair work under the defect code listed in this bulletin
with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments section.
For control module failures that occurred prior to performing this programming procedure:
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84 08 19_APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT
When covered under an applicable limited warranty, claim this control module-related repair work using the
applicable defect code and labor operations (including diagnosis) in AIR.
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