SubaruAnnounceme

Service Bulletin Details

Public Details for: SubaruAnnounceme

Subaru of america, inc. (subaru) is recalling certain 2020 model year legacy and outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 u.S. Vehicles will be affec


- 2020 -

Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: September 11, 2019
NEW: IMMEDIATE STOP SALE/Safety Recall: WUL-97 2020 Legacy & Outback Brake Pedal Assembly
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in
which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of
3,450 U.S. vehicles will be affected by this recall. The repair will involve an inspection of the suspect
bolts in all potentially affected vehicles and replacement of the brake pedal assembly only if determined
to be necessary.
Affected Vehicles
Model Year
Carline
2020
Legacy
2020
Outback
Production Date Range
July 31, 2019 – August 26, 2019
July 30, 2019 – August 29, 2019
Affected VIN Range
L3002088 – L3002961
L3100178 – L3107324
Not all vehicles in the production range listed above are affected by this recall. Coverage must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. This
information is now available.
Service, Parts, and Claim Instructions
For detailed service, parts, and claim information, please refer to the WUL-97 Product Campaign Bulletin
on STIS.
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle
covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru
Retailer failing to perform the applicable service procedures to correct all affected vehicles in their
inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $21,000
per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the
Subaru Dealer Agreement.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:



Immediately identified
Tagged or otherwise marked to prevent their delivery or use prior to repair
Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Retailers are to promptly perform the applicable service procedures, once they are available, to correct
all affected vehicles in their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to
this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction
has been made before selling or releasing the vehicle.
Owner Notification
Subaru will notify affected vehicle owners by first class mail within 60 days. Owners with a valid email
address on file will also be notified by email. Retailers will be advised when the notification is scheduled.


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