ITB19-027
Service Bulletin Details
Public Details for: ITB19-027
- 2019 - 2018 - 2017 - 2016 - 2015 -
Models from 2019
2019 INFINITI Q50 |
2019 INFINITI Q60 |
2019 INFINITI QX60 |
Models from 2018
2018 INFINITI Q50 |
2018 INFINITI Q60 |
2018 INFINITI QX60 |
Models from 2017
2017 INFINITI Q50 |
2017 INFINITI Q60 |
2017 INFINITI QX60 |
Models from 2016
2016 INFINITI Q50 |
2016 INFINITI QX60 |
Models from 2015
2015 INFINITI QX60 |
Classification: Reference: Date: EC19-027 ITB19-027 September 19, 2019 MIL ON WITH DTC P0087, P0101, P0448, OR P2008 APPLIED VEHICLES: 2016 – 2019 Q50 (V37) 2017 – 2019 Q60 (CV37) 2015 – 2019 QX60 (L50) IF YOU CONFIRM An applied vehicle has one or more DTCs stored, shown in Table A on page 2, AND The ECM part number is shown in Table B, starting on page 3. ACTION 1. First perform the appropriate diagnostic procedure for the stored DTC to repair the vehicle according to the Electronic Service Manual (ESM). 2. Reprogram the ECM after performing the diagnosis and repair. The ECM reprogram in this Service Procedure is not a repair for the DTC, but instead updates the way the permanent DTC is stored and allowed to be erased. The DTC must be properly diagnosed and repaired before the reprogram is applied. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. 1/7 SERVICE PROCEDURE 1. Confirm that the applied vehicle has a stored code shown in Table A, below. If there is a match: a. Perform the diagnosis and repair procedure for the code per the ESM. b. Continue to step 2. If there is NOT a match, this bulletin does not apply. Table A Model Engine Q50 VR30DDTT Q60 VR30DDTT VQ35DE QX60 2015 P0448 P0101 2016 2017 P0448 P0448 P0087 P0448 P0087 2019 P0087 P0087 P0087 P0087 P0087 P0087 P0448 P0101 P0448 P0087 VQ35DD 2. 2018 Using C-III plus, confirm the current ECM part number and write it on the repair order. If it matches one of the part numbers in Table B, starting on page 3, proceed to step 3 on page 6 to reprogram the ECM. If there is not a match, no further action is required. 2/7 ITB19-027 Table B Model Year 2016 Q50 2017 2018 2019 CURRENT ECM PART NUMBER: 237105CD5A, 5CD6A 5CD5B, 5CD6B 5CD5C, 5CD6C 5CD5D, 5CD6D 5CD5E, 5CD6E 5CF1A, 5CF2A, 5CF3A, 5CF4A, 5CF5A, 5CF6A, 5CF7A, 5CF8A, 5CF9A 5CF1B, 5CF2B, 5CF3B, 5CF4B, 5CF5B, 5CF6B, 5CF7B, 5CF8B, 5CF9B 5CF1C, 5CF2C, 5CF3C, 5CF4C, 5CF5C, 5CF6C, 5CF7C, 5CF8C, 5CF9C 5CF1D, 5CF2D, 5CF3D, 5CF4D, 5CF5D, 5CF6D, 5CF7D, 5CF8D, 5CF9D 5CF1E, 5CF2E, 5CF3E, 5CF4E, 5CF5E, 5CF6E, 5CF7E, 5CF8E, 5CF9E 5CH3A, 5CH4A, 5CH7A, 5CH8A, 5CH9A 5CH3B, 5CH4B, 5CH7B, 5CH8B, 5CH9B 5CH3C, 5CH4C, 5CH7C, 5CH8C, 5CH9C 5CH3D, 5CH4D, 5CH7D, 5CH8D, 5CH9D 5CH3E, 5CH4E, 5CH7E, 5CH8E, 5CH9E 5CJ2A, 5CJ3A, 5CJ4A, 5CJ5A, 5CJ6A, 5CJ7A, 5CJ8A, 5CJ9A 5CJ2B, 5CJ3B, 5CJ4B, 5CJ5B, 5CJ6B, 5CJ7B, 5CJ8B, 5CJ9B 5CJ2C, 5CJ3C, 5CJ4C, 5CJ5C, 5CJ6C, 5CJ7C, 5CJ8C, 5CJ9C 5CJ2D, 5CJ3D, 5CJ4D, 5CJ5D, 5CJ6D, 5CJ7D, 5CJ8D, 5CJ9D 5CJ2E, 5CJ3E, 5CJ4E, 5CJ5E, 5CJ6E, 5CJ7E, 5CJ8E, 5CJ9E 6HA0A, 6HA1A, 6HA2A, 6HA3A, 6HA4A, 6HA5A, 6HA6A, 6HA7A 6HA0B, 6HA1B, 6HA2B, 6HA3B, 6HA4B, 6HA5B, 6HA6B, 6HA7B 6HA0C, 6HA1C, 6HA2C, 6HA3C, 6HA4C, 6HA5C, 6HA6C, 6HA7C 6HA0D, 6HA1D, 6HA2D, 6HA3D, 6HA4D, 6HA5D, 6HA6D, 6HA7D 6HA0E, 6HA1E, 6HA2E, 6HA3E, 6HA4E, 6HA5E, 6HA6E, 6HA7E 6HF0A, 6HF1A, 6HF2A, 6HF3A, 6HF4A, 6HF5A, 6HF6A, 6HF7A 6HF0B, 6HF1B, 6HF2B, 6HF3B, 6HF4B, 6HF5B, 6HF6B, 6HF7B 6HF0C, 6HF1C, 6HF2C, 6HF3C, 6HF4C, 6HF5C, 6HF6C, 6HF7C 6HF0D, 6HF1D, 6HF2D, 6HF3D, 6HF4D, 6HF5D, 6HF6D, 6HF7D 6HF0E, 6HF1E, 6HF2E, 6HF3E, 6HF4E, 6HF5E, 6HF6E, 6HF7E 6HG2A, 6HG3A, 6HG4A, 6HG5A, 6HG6A, 6HG7A, 6HG8A, 6HG9A 6HG2B, 6HG3B, 6HG4B, 6HG5B, 6HG6B, 6HG7B, 6HG8B, 6HG9B 6HG2C, 6HG3C, 6HG4C, 6HG5C, 6HG6C, 6HG7C, 6HG8C, 6HG9C 6HG2D, 6HG3D, 6HG4D, 6HG5D, 6HG6D, 6HG7D, 6HG8D, 6HG9D 6HG2E, 6HG3E, 6HG4E, 6HG5E, 6HG6E, 6HG7E, 6HG8E, 6HG9E 6HB0A, 6HB0B 6HB1A, 6HB2A, 6HB3A, 6HB4A, 6HB5A, 6HB6A, 6HB7A 6HB1B, 6HB2B, 6HB3B, 6HB4B, 6HB5B, 6HB6B, 6HB7B 6HB0C, 6HB1C, 6HB2C, 6HB3C, 6HB4C, 6HB5C, 6HB6C, 6HB7C 6HD4A, 6HD5A, 6HD6A, 6HD7A, 6HD8A, 6HD9A 6HD4B, 6HD5B, 6HD6B, 6HD7B, 6HD8B, 6HD9B 6HD4C, 6HD5C, 6HD6C, 6HD7C, 6HD8C, 6HD9C 6HJ0A, 6HJ1A, 6HJ2A, 6HJ3A, 6HJ4A, 6HJ5A, 6HJ6A, 6HJ7A, 6HJ8A, 6HJ9A 6HJ0B, 6HJ1B, 6HJ2B, 6HJ3B, 6HJ4B, 6HJ5B, 6HJ6B, 6HJ7B, 6HJ8B, 6HJ9B 6HJ0C, 6HJ1C, 6HJ2C, 6HJ3C, 6HJ4C, 6HJ5C, 6HJ6C, 6HJ7C, 6HJ8C, 6HJ9C 4GJ0A, 4GJ1A, 4GJ2A, 4GJ4A, 4GJ5A, 4GJ6A, 4GJ7A, 4GJ8A, 4GJ9A 4GK0A, 4GK1A, 4GK2A, 4GK3A, 4GK4A, 4GK5A, 4GK6A, 4GK7A, 4GK8A, 4GK9A 3/7 ITB19-027 Table B (continued) 2017 Q60 2018 2019 5CB0B, 5CB1B, 5CB2B, 5CB3B 5CB0C, 5CB1C, 5CB2C, 5CB3C 5CC1B, 5CC8B, 5CC9B 5CC0C, 5CC1C, 5CC2C, 5CC8C, 5CC9C 5CC0D, 5CC1D, 5CC8D, 5CC9D 5CC0E, 5CC1E,5CC2E, 5CC8E, 5CC9E 5CG1B, 5CG5B, 5CG6B, 5CG7B, 5CG8B 5CG0C, 5CG1C, 5CG5C, 5CG6C, 5CG7C, 5CG8C 5CG0D, 5CG1D, 5CG5D, 5CG6D, 5CG7D, 5CG8D 5CG0E, 5CG1E, 5CG5E, 5CG6E, 5CG7E, 5CG8E 5CH1B 5CH1C, 5CH2C, 5CH5C, 5CH6C 5CH1D, 5CH2D, 5CH5D, 5CH6D 5CH1E, 5CH2E, 5CH5E, 5CH6E 5CJ0B, 5CJ0C, 5CJ0D, 5CJ0E 5CJ1B, 5CJ1C, 5CJ1D, 5CJ1E 5CK1B, 5CK2B, 5CK3B, 5CK4B 5CK1C, 5CK2C, 5CK3C, 5CK4C 5CK1D, 5CK2D, 5CK3D, 5CK4D 5CK1E, 5CK2E, 5CK3E, 5CK4E 5CL5B, 5CL6B, 5CL7B, 5CL8B 5CL5C, 5CL6C, 5CL7C, 5CL8C 5CL5D, 5CL6D, 5CL7D, 5CL8D 5CL5E, 5CL6E, 5CL7E, 5CL8E 5CV6A, 5CV7A, 5CV8A, 5CV9A 5CV6B, 5CV7B, 5CV8B, 5CV9B 5CV6C, 5CV7C, 5CV8C, 5CV9C 5CV6D, 5CV7D, 5CV8D, 5CV9D 5CV6E, 5CV7E, 5CV8E 4GC6A, 4GC7A, 4GC8A, 4GC9A 4GC7B, 4GC8B, 4GC9B 4GC6C 4GD2A, 4GD3A, 4GD4A, 4GD5A, 4GD6A, 4GD7A, 4GD8A, 4GD9A 4GD2B, 4GD3B, 4GD4B, 4GD5B, 4GD6B, 4GD7B, 4GD8B, 4GD9B 4GE6A, 4GE7A, 4GE8A, 4GE9A 4GE6B, 4GE7B, 4GE8B, 4GE9B 4GF3A, 4GF3B 4GF6A, 4GF6B 4GG0A, 4GG1A, 4GG2A, 4GG3A 4GG0B, 4GG1B, 4GG2B, 4GG3B 4HL6A, 4HL7A 4HL6B, 4HL7B 5CR0A, 5CR1A, 5CR2A, 5CR3A, 5CR4A, 5CR5A, 5CR6A, 5CR7A, 5CR8A, 5CR9A 5CS0A, 5CS1A, 5CS2A, 5CS3A, 5CS4A, 5CS5A, 5CS6A, 5CS7A 5CT0A, 5CT1A 4/7 ITB19-027 Table B (continued) 2015 2016 QX60 2017 2018 2019 9NE4A, 9NE5A, 9NE6A, 9NE7A, 9NE8A, 9NE9A 9NE4B, 9NE5B, 9NE6B, 9NE7B, 9NE8B, 9NE9B 9NE4C, 9NE5C, 9NE6C, 9NE7C, 9NE8C, 9NE9C 9NE4D, 9NE5D, 9NE6D, 9NE7D, 9NE8D, 9NE9D 9NE4E, 9NE5E, 9NE6E, 9NE7E, 9NE8E, 9NE9E 9NF0A, 9NF1A, 9NF2A, 9NF3A, 9NF4A, 9NF5A, 9NF6A, 9NF7A 9NF0B, 9NF1B, 9NF2B, 9NF3B, 9NF4B, 9NF5B, 9NF6B, 9NF7B 9NF0C, 9NF1C, 9NF2C, 9NF3C, 9NF4C, 9NF5C, 9NF6C, 9NF7C 3JR9A, 3JR9B 3JS9A. 3JS9B 6JA3A, 6JA4A, 6JA5A, 6JA7A, 6JA8A, 6JA9A 6JA3B, 6JA4B, 6JA5B, 6JA7B, 6JA8B, 6JA9B 6JA3C, 6JA4C, 6JA5C, 6JA7C, 6JA8C, 6JA9C 9NC5A, 9NC6A, 9NC7A, 9NC8A, 9NC9A 9NC5B, 9NC6B, 9NC7B, 9NC8B, 9NC9B 9ND9A, 9ND9B 9NJ1A, 9NJ2A 9NJ1B, 9NJ2B 9NJ1C, 9NJ2C 9NP0A, 9NP1A, 9NP2A, 9NP3A, 9NP4A, 9NP5A, 9NP6A, 9NP7A, 9NP8A, 9NP9A 9NP0B, 9NP1B, 9NP2B, 9NP3B, 9NP4B, 9NP5B, 9NP6B, 9NP7B, 9NP8B, 9NP9B 9NP0C, 9NP1C, 9NP2C, 9NP3C, 9NP4C, 9NP5C, 9NP6C, 9NP7C, 9NP8C, 9NP9C 9PF8A, 9PF8B, 9PF8C 9NM0B, 9NM1B, 9NM2B, 9NM3B, 9NM4B, 9NM5B, 9NM6B, 9NM7B 9NR0A, 9NR2A, 9NR3A, 9NR4A, 9NR6A, 9NR7A, 9NR8A 9NR0B, 9NR2B, 9NR3B, 9NR4B, 9NR6B, 9NR7B, 9NR8B 9NR0E, 9NR2E, 9NR3E, 9NR4E, 9NR6E, 9NR7E, 9NR8E 5/7 ITB19-027 IMPORTANT: Before starting the reprogramming procedure, make sure: ASIST on the CONSULT PC has been synchronized (updated) to the current date. All CONSULT-III plus (C-III plus) software updates (if any) have been installed. The CONSULT PC is connected to the Internet (Wi-Fi or cable). NOTE: If you are not familiar with the reprogramming procedure, click here. This will link you to the "CONSULT- III plus (C-III plus) ECM Reprogramming" general procedure. Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume Learn (IAVL) conditions: Engine coolant temperature: 70 -100°C (158 - 212°F) Battery voltage: More than 12.9V (At idle) Transmission: Warmed up After reprogramming is complete, you will be required to perform Throttle Valve Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC erase. Figure 1 CAUTION: Connect a battery maintainer or smart charger set to reflash mode or a similar setting. If the vehicle battery voltage drops below 12.0V or above 15.5V during reprogramming, the ECM may be damaged. Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains ON, the ECM may be damaged. Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the ECM may be damaged. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC during reprogramming, reprogramming may be interrupted and the ECM may be damaged. 3. Reprogram the ECM. 4. After completing Erase ALL DTCs, print a copy of the C-III plus screen showing the before and after part numbers of the control unit and attach it to the repair order. 6/7 ITB19-027 CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: (1) (2) DESCRIPTION PFP OP CODE SYM DIA FRT Reprogram ECM (1) DE97AA ZE 32 (2) Reference the electronic parts catalog and use the ECM as the Primary Failed Part (PFP). Reference the current Infiniti Warranty Flat Rate Manual and use the indicated Flat Rate Time (FRT). AMENDMENT HISTORY PUBLISHED DATE September 19, 2019 REFERENCE ITB19-027 DESCRIPTION Original bulletin published 7/7 ITB19-027