122-A9R2A-10
Service Bulletin Details
Public Details for: 122-A9R2A-10
Instructions for how to treat a leaking paroramic roof
- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 -
Models from 2014
| 2014 PORSCHE CAYENNE |
| 2014 PORSCHE PANAMERA |
Models from 2013
| 2013 PORSCHE CAYENNE |
Models from 2012
| 2012 PORSCHE CAYENNE |
Models from 2011
| 2011 PORSCHE CAYENNE |
Models from 2010
| 2010 PORSCHE CAYENNE |
Models from 2009
| 2009 PORSCHE CAYENNE |
Models from 2008
| 2008 PORSCHE CAYENNE |
Models from 2007
| 2007 PORSCHE CAYENNE |
Models from 2006
| 2006 PORSCHE CAYENNE |
Models from 2005
| 2005 PORSCHE CAYENNE |
6 Bulletin #: 1903 Part ID: 6006 Advanced Technical Information Panoramic Roof Water Management Vehicles Affected Model Model Year Model Type VIN Range Vehicle-Specific Equipment Panamera As of 2014 970; 971 N/A N/A Cayenne As of 2005 92A; 9YA N/A N/A Macan As of 2015 95B N/A N/A Revision History Revision Release Date Changes 1 September 17, 2019 Results of investigation were added 0 March 11, 2019 Original document Customer Concern The customer complains of water leaking into the interior of the vehicle. Technical Background The components installed in the vehicle for the panoramic roof work together to manage water intrusion as a system. There are three primary components working together. 1. The outer seal – seals the body to the glass to stop water from coming in. This is the first line of defense. 2. The frame of the panoramic roof - water channels are built into the frame, any water making it past the first line of defense is handled by this second line of defense. 3. The front and rear drains - receive water from the frame and provide a path for water to exit the vehicle at the wheel wells. Service Information If enough water has made it into the vehicle to be noticed by the customer and cause damage, the first line of defense has definitely been breached. • The external seal(s) fit and condition should be carefully inspected and adjusted, or replaced as necessary. • Make sure the frame is centered in the body opening to get the best sealing performance. • Adjust glass panels to their proper position. • Make sure drains are free from clogs/leaks/kinks and properly connected to the frame. AfterSales September 17, 2019 Page 1 of 2 Bulletin #: 1903 Advanced Technical Information Part ID: 6006 6 Investigation Results A recent investigation found that the frame is not leaking at the corners due to a sealing issue. Water was found to be leaking at the corners as a result of more water accumulating in the frame than it was designed to handle. Water was overflowing the areas designed to channel the water to the drains. A combination of factors was causing the accumulation1. Too much water leaking past the outer seal (poorly adjusted frames contributed to this). 2. Drains not clogged or not clear enough. Conclusion Only change the roof frame if a leak still exists after performing the following work – 1. The roof frame has been properly centered in the roof opening 2. The glass panels are properly adjusted. 3. The outer seal has been replaced 4. The drains have been unclogged Warranty This bulletin is informational regarding the water management of the roof system. It is not for a specific repair procedure. Additional Information Please include photos of the actual failure of the component in the PQIS job. There are lots of photos of water damage and not many photos of the cause of the damage. The cause is the most important piece of information. Search Items Water leak; Roof leak; Panoramic roof; Panoramic; roof; drains; clog; seal; frame; glass Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. ©2019 Porsche Cars North America, Inc. 6000009277 AfterSales September 17, 2019 Page 2 of 2