T-SB-0138-18-Rev

T-SB-0138-18
Rev1
November 19, 2018
Front Emergency Towing Eyelet Removal During PDS
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2019 - 2020
RAV4, RAV4 HV
ADDITIONAL INFORMATION
REVISION NOTICE
September 24, 2019 Rev1:
 Applicability has been updated to include 2020 model year RAV4 and RAV4 HV vehicles.
Any previous printed versions of this bulletin should be discarded.
Introduction
Some 2019 – 2020 model year RAV4 and RAV4 HV vehicles shipped from Japan may have front
emergency towing eyelets installed to aid in transportation.
Remove the emergency towing eyelets during Pre-Delivery Service (PDS) using the
following procedure.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
© 2019 Toyota Motor Sales, USA
Page 1 of 3
T-SB-0138-18
Rev1
November 19, 2018
Page 2 of 3
Front Emergency Towing Eyelet Removal During PDS
Removal and Installation Procedure
1. Remove the front emergency towing eyelets
Figure 1.
from the front bumper by turning them
counterclockwise.
NOTE
If it is difficult to loosen the front
emergency towing eyelet, use a steel bar.
1
1
Front Emergency Towing Eyelet
2. Place one of the removed emergency towing eyelets into the luggage tray in the
luggage compartment.
NOTE
Dispose of the other removed emergency towing eyelet.
© 2019 Toyota Motor Sales, USA
T-SB-0138-18
Rev1
November 19, 2018
Page 3 of 3
Front Emergency Towing Eyelet Removal During PDS
Removal and Installation Procedure (continued)
3. Install the front emergency towing eyelet
Figure 2.
hole covers, which are stored in the glove
compartment, onto the front bumper.
1
c
A. Insert the arrow-shaped part of the
emergency towing eyelet hole cover
“A” into the eyelet hole “B” as shown.
B
A
B. Install the front emergency towing
eyelet hole cover to the hole of the
front bumper.
B
1
c
A
1
Front Emergency Towing Eyelet Hole Cover
A
Arrow-shaped Part
B
Eyelet Hole
© 2019 Toyota Motor Sales, USA