T-SB-0025-19_Rev

T-SB-0025-19
Rev1
March 12, 2019
Front Brake Grind/Groan Noise
Service
Category
Brake
Section
Brake (front)
Market USA
Applicability
YEAR(S)
MODEL(S)
ADDITIONAL INFORMATION
2009 - 2018
RAV4
VDS(s): BF31V, BF32V, BF33V, BF34V, BF35V,
BF4DV, BF4EV, BF9DV, BFREV, BK31V,
BK32V, BK33V, BK34V, BK35V, BK4DV,
BK9DV, DF4DV, DF4EV, DF9DV, DFREV,
DK4DV, DK9DV, EF4DV, EK4DV, JF4DV,
JFREV, JK4DV, KF4DV, KF9DV, KK4DV,
NFREV, RF4DV, RF4EV, RFREV, RK4DV,
WF4DV, WF4EV, WFREV, WK4DV, XF4DV,
XK4DV, YF4DV, YF4EV, YF9DV, YFREV,
YK4DV, YK9DV, ZF31V, ZF32V, ZF33V, ZF34V,
ZF35V, ZF4DV, ZF4EV, ZF9DV, ZFREV,
ZK31V, ZK32V, ZK33V, ZK34V, ZK35V, ZK4DV,
ZK9DV
2017 - 2018
iM
VDS(s): KARJE
REVISION NOTICE
September 26, 2019 Rev1:
 The Warranty Information, Parts Information, and Repair Procedure sections have
been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
Some 2009 – 2018 model year RAV4 and 2017 – 2018 model year iM vehicles may exhibit a
grind/groan noise from the front brake pads. An updated pad kit is now available as a service
part. Follow the Repair Procedure in this bulletin to address this condition.
© 2019 Toyota Motor Sales, USA
Page 1 of 3
T-SB-0025-19
Rev1
March 12, 2019
Page 2 of 3
Front Brake Grind/Groan Noise
Warranty Information
OP CODE
473301
DESCRIPTION
TIME
OFP
T1
T2
R & R Front Pad Kit
See Flat
Rate Manual
04465-0R031
04465-42180
04465-0R010
04465-42200
91
99
APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Parts Information
PART NUMBER
PREVIOUS
PART NAME
QTY
04465-42210
Pad Kit, Front (11.65-in. Diameter Rotor)
1
04465-42220
Pad Kit, Front (10.82-in. Diameter Rotor)
1
NEW
04465-0R031
04465-42180
04465-0R010
04465-42200
Repair Procedure
1. Confirm the condition exists.
A. Is there a grind/groan noise present from the front brake pads?

YES — Continue to substep B.

NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
B. Are the brake pads below the minimum specification of 1 mm?

YES — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.

NO — Continue to step 2.
© 2019 Toyota Motor Sales, USA
T-SB-0025-19
Rev1
March 12, 2019
Page 3 of 3
Front Brake Grind/Groan Noise
Repair Procedure (continued)
2. Measure the front brake rotor diameter
as shown.
Figure 1.
Use the table below to determine the part
number, then continue to step 3.
ROTOR DIAMETER
PART NUMBER
11.65 in. (296 mm)
04465-42210
10.82 in. (275 mm)
04465-42220
1
1
z
Rotor Diameter
3. Remove the front brake pad kit.
Refer to TIS, applicable model and model year Repair Manual:

2009 / 2010 / 2011 / 2012 RAV4:
Brake – Brake (front) – “Brake: Front Brake: Removal”

2013 – 2018 RAV4:
Brake – Brake (front) – “Brake (Front): Front Brake: Removal”

2017 – 2018 iM:
Brake – Brake (front) – “Brake (Front): Front Brake: Removal”
4. Install the NEW front brake pad kit.
Refer to TIS, applicable model and model year Repair Manual:

2009 / 2010 / 2011 / 2012 RAV4:
Brake – Brake (front) – “Brake: Front Brake: Installation”

2013 – 2018 RAV4:
Brake – Brake (front) – “Brake (Front): Front Brake: Installation”

2017 – 2018 iM:
Brake – Brake (front) – “Brake (Front): Front Brake: Installation”
5. Road-test the vehicle to confirm proper brake operation and that the condition is no
longer present.
© 2019 Toyota Motor Sales, USA