122-Y4Y9C-10

WJ54 Campaign - Checking Side Window
and Replacing it if Necessary (MY 2018-2019
911 Carrera)
English (GB)
• Overview on page 1
• Porsche Mobility on page 1
• Parts required on page 2
• Ordering required parts on page 2
• Warranty processing on page 2
• Scope 1: The side windows do not need to be replaced on page 2
• Scope 2: One of the side windows must be replaced on page 2
• Scope 3: Both side windows must be replaced on page 2
WJ54 Campaign - Checking Side Window and
Replacing it if Necessary
Overview
There is a possibility that the wrong lubricant was used for fitting the side windows.
If this is the case, there may be a chemical reaction and this will damage the coating on the moulding.
To ensure customer satisfaction, the side windows must be checked and replaced if necessary.
Model type
911 Carrera (991)
Model year
2018 to 2019
Manufacturing period
between 06/04/2018 and 06/06/2018
Number
3
To download a list of your affected customers for this campaign, please follow the instructions found at https://
ppn.porsche.com/portal/docs/DOC-182765.
Porsche Mobility
If requested, the mobility of the affected customer can be guaranteed by offering a suitable replacement vehicle
or by having the vehicle transported to the relevant Porsche Centre.
Please invoice this additional service with the campaign scope via WWS.
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WJ54 Campaign - Checking Side Window and Replacing it if Necessary (MY 2018-2019 911 Carrera)
Parts required
Part No.
Designation
Quantity/vehicle
Parts return request*
9915431118003C
Side window, black matt
(left)
1 ea. (only if required)
No
9915431128003C
Side window, black matt
(right)
1 ea. (only if required)
No
* The parts must be stored until such a time as the related warranty or campaign claim has been credited in
WWS. If a barcode is generated with the credit note, the affected part must be sent to Porsche AG as usual.
If no barcode is generated with the credit note, the part can go directly into the genuine remanufactured parts
process or be scrapped.
Ordering required parts
Please note: Parts for this campaign can be ordered as normal, with no PTEC/PAV or email required.
Warranty processing
Please enter the campaign that was carried out in the Warranty and Maintenance booklet for the vehicle.
Scope 1: The side windows do not need to be replaced
Damage code
WJ54 66 000
Repair code
1
Working time
10 TU
Scope 2: One of the side windows must be replaced
Damage code
WJ54 66 000
Repair code
1
Working time
49 TU
Scope 3: Both side windows must be replaced
Damage code
WJ54 66 000
Repair code
1
Working time
88 TU
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WJ54 Campaign - Checking Side Window and Replacing it if Necessary (MY 2018-2019 911 Carrera)
If any questions arise, please feel free to contact me directly.
Brian McManaman
Senior Regulatory Affairs Consultant
[email protected]
770-290-3418
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