122-G6X4Y-10
Service Bulletin Details
Public Details for: 122-G6X4Y-10
Porsche intranet posting for campaign wj85, which seeks to retrofit connecting plates on the rear brake calipers on affected vehicles.
- 2019 -
Models from 2019
2019 PORSCHE CAYENNE |
WJ85 Campaign - Retrofitting Connecting Plates on the Rear Brake Calipers (MY 2019 Cayenne) English (GB) • Overview on page 1 • Porsche Mobility on page 1 • Parts required on page 1 • Ordering required parts on page 2 • Warranty processing on page 2 • Scope 1: Retrofitting connecting plates on the rear brake callipers on page 2 WJ85 Campaign - Retrofitting Connecting Plates on the Rear Brake Calipers Overview There is a possibility that brake noises will come from the rear brake system while braking at low deceleration on the affected vehicles. Customers may regard these brake noises as an acoustic defect. To prevent complaints about these noises, connecting plates must be retrofitted on the rear brake calipers. Model type Cayenne (9YA) Model year 2019 Manufacturing period between 05/30/2018 and 09/11/2018 Number 1,866 To download a list of your affected customers for this campaign, please follow the instructions found at https:// ppn.porsche.com/portal/docs/DOC-182765. Porsche Mobility If requested, the mobility of the affected customer can be guaranteed by offering a suitable replacement vehicle or by having the vehicle transported to the relevant Porsche Centre. Please invoice this additional service with the campaign scope via WWS. Parts required 1 WJ85 Campaign - Retrofitting Connecting Plates on the Rear Brake Calipers (MY 2019 Cayenne) Part No. Designation Quantity/vehicle Parts return request* 9Y0615409 Connecting plate 4 ea. No 9A700758500 Cheese head bolt, M12 x 1.5 x 85 4 ea. No * The parts must be stored until such a time as the related warranty or campaign claim has been credited in WWS. If a barcode is generated with the credit note, the affected part must be sent to Porsche AG as usual. If no barcode is generated with the credit note, the part can go directly into the genuine remanufactured parts process or be scrapped. Ordering required parts Please note: Parts for this campaign will be automatically allocated for up to 30% of the vehicles that are serviced at your dealership. A second allocation will be provided at a later date once sufficient parts available. If more parts are needed before next allocation, please order if necessary by emailing [email protected]. Warranty processing Please enter the campaign that was carried out in the Warranty and Maintenance booklet for the vehicle. Scope 1: Retrofitting connecting plates on the rear brake callipers Damage code WJ85 66 000 Repair code 1 Working time 103 TU If any questions arise, please feel free to contact me directly. Brian McManaman Senior Regulatory Affairs Consultant [email protected] 770-290-3418 2