122-L8A5R-10

10/1/2019
WKC6 Workshop campaign with customer letter &qu... | PPN Portal
WKC6 Workshop campaign with
customer letter "Re-programming airconditioning control unit and various other…
Version 7
Update 8/14/19
Please note that PIWIS Tester version 38.600.035 is now available and includes bug xes for coding the instrument
cluster when performing WKC6. As such, this tester version or higher must be used when performing Workshop
Campaign WKC6.
Update 7/22/19
Please note that all system related issues relating to warranty submission of scope 7 for this campaign have been
reported as resolved. If you experience additional issues with claiming this campaign, please email
Ryan Cooney
Senior Regulatory A airs Consultant
[email protected]
https://ppn.porsche.com/portal/docs/DOC-239802
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10/1/2019
WKC6 Workshop campaign with customer letter &qu... | PPN Portal
Update 6/18/19
The WKC6 TI and VIN list are now attached to this post. Repairs on the a ected vehicles may now be completed.
English (US)
 Overview
 Porsche Mobility
 Further Information
Additional Information
Due to a faulty coding of the tank characteristic curve a er a so ware update on Cayenne S E-Hybrid vehicles, these
vehicles will not be assigned to the campaign until the problem is resolved.
As soon as a corrected so ware is available for these vehicles, they will be assigned to the campaign.
We will inform you about this separately.
WKC6 Workshop campaign with customer letter "Re-programming
air-conditioning control unit and various other control units"
Overview
Due to incorrect servo motor control, the air-conditioning system aps on the a ected vehicles may not be moved to the
required positions at times.
If this happens, the temperature distribution and air distribution in the interior of the vehicle can di er from the selected
settings.
To prevent this from happening, the air-conditioning control unit must be re-programmed with an updated data record.
The so ware of other control units will also be updated at the same time.*
This so ware update contains improvements, for example, for the systems
- Driver assistance
- Instrument cluster
- Chassis control
https://ppn.porsche.com/portal/docs/DOC-239802
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10/1/2019
WKC6 Workshop campaign with customer letter &qu... | PPN Portal
Model type
Cayenne (9YA)
Model year
2019
Manufacturing period
between 05/24/2018 and 11/15/2018
Number
6,347
Porsche Mobility
If requested, the mobility of the a ected customer can be guaranteed by o ering a suitable replacement vehicle.
Please invoice this additional service with the campaign scope via WWS.
Further Information
VIN list and Repair Information are attached for your reference. For the most up to date workshop instructions, please
always refer to PCSS/PIWIS
If you have questions please email
Ryan Cooney
Senior Regulatory A airs Consultant
[email protected]
9YA 9 35-19 WKC6 Reprogram AC and Various
Other Control Units.pdf
308.5 KB
(147 views)
WKC6 VIN List.xlsx
282.9 KB
(60 views)
Created by Mitchell Grasser on Apr 24, 2019 1:57 PM. Last modi ed by Ryan Cooney on Sep 3, 2019
11:34 PM.
https://ppn.porsche.com/portal/docs/DOC-239802
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10/1/2019
WKC6 Workshop campaign with customer letter &qu... | PPN Portal
Categories: Workshop Campaigns, Cayenne
Content and Topics
Tags : workshop campaign, cayenne 9ya, year k, wkc6
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https://ppn.porsche.com/portal/docs/DOC-239802
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