PIP5677A
Service Bulletin Details
Public Details for: PIP5677A
This preliminary information communicates to the dealer technician that the 10l60, 10l80 and the 10l90 transmissions havebeen place on a part restriction. Dealers are to contact theproduct quality center before replacing the transmission
Models from 2020
| 2020 CADILLAC CT4 |
| 2020 CADILLAC CT5 |
| 2020 CADILLAC CT6 |
| 2020 CHEVROLET CAMARO |
| 2020 CHEVROLET SILVERADO 1500 |
| 2020 GMC SIERRA 1500 |
Bulletin No.: PIP5677A Published date: 10/2/2019 Preliminary Information PIP5677A 2019 2020 10L60 10L80 10L90 10 Speed Gen II Automatic Transmission Restriction Program Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Cadillac CT4 2020 All All All MQA Cadillac CT5 2020 All All All MHS Cadillac CT6 2019 - 2020 All All All MHS MHW MHX Chevrolet Camaro 2020 All All All MI1 MI2 MI4 Chevrolet Silverado 1500 2019 - 2020 All All All MQB GMC Sierra 1500 2019 - 2020 All All All MQB Involved Region or Country North America Condition Transmission Assembly Cause Restriction Correction: The 10L60, 10L80 and 10L90 10 Speed Automatic Transmission part numbers 24268797, 24269983, 24269984, 24269986, 24271644, 24271645, 24271649, 24274314, 24278968, 24278969, 24281547, 24282946. 24284099, 24284102, 24284121, 24289388, 24290455, 24290456, 24290680, 24291499, 24291500, 24291503, 24291506, 24291507, 24294934 and 24298121 are on restriction through GM PQC as part of our ongoing quality improvement e orts to assist Engineering with product concern identi cation e ective on 09/24/19. Your cooperation with this program is greatly appreciated. Note: (Do Not clear any DTCs prior to contacting the PQC). If your diagnosis has led to replacement of the 10L60, 10L80 or 10L90 10 Speed Automatic Transmission, please contact the Product Quality Center (PQC) by opening a case via Dealer Case Management (DCM) From the DCM home page, click on “New PQC Case” found on the Technical Assistance tab. Then, in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC -Parts Restrictions Templates to Download the appropriate PQC -Parts Restrictions Template and save a copy to your computer, You can attach a copy of the template to your PQC Case. The 10L60, 10L80 and 10L90 10 Speed Automatic Transmission questions located below, are contained in the Global Connect PQC -Parts Restriction template. Please complete the questionnaire below before contacting PQC through DCM. Caller’s First & Last Name/Position: Technician’s Name/Direct Phone: Parts Manager’s Name: Parts Manager’s Phone and Fax Number: Dealership’s Correct Address: How many times in for this concern? How many total days down for this concern? Was TAC contacted? If Tac was contacted what is the case number? What recommendations were given by TAC? What is the customer’s concern? Is the vehicle for personal or commercial use? If commercial, what type of use? Describe the failure of the unit: Why is replacement of the requested component needed? Broadcast Code: Serial Number: Does the vehicle have any DTCs in any module (ECM/TCM/BCM, etc.)? Note: (Do Not clear any DTCs prior to reviewing with engineering). Note: : [GDS must be launched from TIS to make sure all the data is captured and can be retrieved.] Are there any transmission-related DTCs? Note: (Do Not clear any DTCs prior to reviewing with engineering). Are there any shifting issues (late, early, missed, no shift)? When does the issue occur (hot, cold, under accel/decel)? Is there any unwanted vibration? Any other transmission performance issues? Are there any leaks (Y/N) If yes what type of leak? What is the location of the leak? Are there any noise concerns? If yes what kind of noise? Where is the noise coming from? Is the transmission uid full? Is the transmission uid contaminated? Recommendations / Instructions Parts Information Description Part Number QTY Transmission Assembly Transmission Assembly Transmission Assembly Transmission Assembly Transmission Assembly Transmission Assembly Transmission Assembly 24281547 24298121 24268797 24269983 24269984 24274314 24269986 1 1 1 1 1 1 1 Transmission Assembly Transmission Assembly Transmission Assembly 24290455 24284099 24284102 1 1 1 Transmission Assembly Transmission Assembly Transmission Assembly Transmission Assembly 24284121 24289388 24290456 24271644 1 1 1 1 Transmission Assembly Transmission Assembly Transmission Assembly Transmission Assembly Transmission Assembly 24271645 24282946 FSU 24294934 24278968 24278969 24291499 1 1 1 1 1 Transmission Assembly Transmission Assembly Transmission Assembly Transmission Assembly Transmission Assembly Transmission Assembly 24290680 24291500 24291503 24271649 24291506 24291507 1 1 1 1 1 1 Warranty Information For vehicles repaired under the Powertrain coverage, use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation 8464670 Description Transmission Replacement Labor Time Use Published Labor Operation Time Version History Version Modi ed 2 09/23/2019 - Created on. 10/02/2019 - Added transmission part numbers 24269983, 24269984, 24282946, 24284102, 24284121, 24289388 and 24294934. Added the 2019 model year. © 2019 General Motors. All Rights Reserved.