PIP5370E
Service Bulletin Details
Public Details for: PIP5370E
This preliminary information communication provides information to the technician that some vehicle may have an ?Exhaust fluid quality poor? On the driver information center or a diesel exhaust fluid warning lamp on or other exhaust fluid q
- 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -
Models from 2020
| 2020 CHEVROLET COLORADO |
| 2020 CHEVROLET EXPRESS |
| 2020 CHEVROLET SILVERADO 1500 |
| 2020 CHEVROLET SILVERADO 2500 |
| 2020 GMC CANYON |
| 2020 GMC SAVANA |
| 2020 GMC SIERRA 1500 |
| 2020 GMC SIERRA 2500 |
Models from 2019
| 2019 CHEVROLET COLORADO |
| 2019 CHEVROLET CRUZE |
| 2019 CHEVROLET EQUINOX |
| 2019 CHEVROLET EXPRESS |
| 2019 CHEVROLET SILVERADO 2500 |
| 2019 GMC CANYON |
| 2019 GMC SAVANA |
| 2019 GMC SIERRA 2500 |
| 2019 GMC TERRAIN |
Models from 2018
| 2018 CHEVROLET COLORADO |
| 2018 CHEVROLET CRUZE |
| 2018 CHEVROLET EQUINOX |
| 2018 CHEVROLET EXPRESS |
| 2018 CHEVROLET SILVERADO 2500 |
| 2018 GMC CANYON |
| 2018 GMC SAVANA |
| 2018 GMC SIERRA 2500 |
| 2018 GMC TERRAIN |
Models from 2017
| 2017 CHEVROLET COLORADO |
| 2017 CHEVROLET CRUZE |
| 2017 CHEVROLET EXPRESS |
| 2017 CHEVROLET SILVERADO 2500 |
| 2017 GMC CANYON |
| 2017 GMC SAVANA |
| 2017 GMC SIERRA 2500 |
Models from 2016
| 2016 CHEVROLET COLORADO |
| 2016 CHEVROLET CRUZE |
| 2016 CHEVROLET EXPRESS |
| 2016 CHEVROLET SILVERADO 2500 |
| 2016 GMC CANYON |
| 2016 GMC SAVANA |
| 2016 GMC SIERRA 2500 |
Models from 2015
| 2015 CHEVROLET CRUZE |
| 2015 CHEVROLET EXPRESS |
| 2015 CHEVROLET SILVERADO 2500 |
| 2015 GMC SAVANA |
| 2015 GMC SIERRA 2500 |
Models from 2014
| 2014 CHEVROLET CRUZE |
| 2014 CHEVROLET EXPRESS |
| 2014 CHEVROLET SILVERADO 2500 |
| 2014 GMC SAVANA |
| 2014 GMC SIERRA 2500 |
Models from 2013
| 2013 CHEVROLET EXPRESS |
| 2013 CHEVROLET SILVERADO 2500 |
| 2013 GMC SAVANA |
| 2013 GMC SIERRA 2500 |
Models from 2012
| 2012 CHEVROLET EXPRESS |
| 2012 CHEVROLET SILVERADO 2500 |
| 2012 GMC SAVANA |
| 2012 GMC SIERRA 2500 |
Models from 2011
| 2011 CHEVROLET EXPRESS |
| 2011 CHEVROLET SILVERADO 2500 |
| 2011 GMC SAVANA |
| 2011 GMC SIERRA 2500 |
Models from 2010
| 2010 CHEVROLET EXPRESS |
| 2010 CHEVROLET SILVERADO 2500 |
| 2010 GMC SAVANA |
| 2010 GMC SIERRA 2500 |
Bulletin No.: PIP5370E Published date: 10/17/2019 Preliminary Information PIP5370E Diagnostic Tip - Diesel Exhaust Fluid System Contamination Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Chevrolet Colorado 2016 - 2020 All All 2.8 LWN All Chevrolet Cruze 2014 - 2016 All All 2.0 LUZ All Chevrolet Cruze 2017 - 2019 All All 1.6 LH7 All Chevrolet Equinox 2018 - 2019 All All 1.6 LH7 All Chevrolet Express 2010 - 2016 All All 6.6 LGH and LML All Chevrolet Express 2017 - 2020 All All 2.8 LWN All Chevrolet Silverado 2500/3500 2010 - 2020 All All 6.6 L5P, LGH and LML All Chevrolet Silverado 1500 2020 All All 3.0 LM2 All GMC Canyon 2016 - 2020 All All 2.8 LWN All GMC Savana 2010 - 2016 All All 6.6 LGH and LML All GMC Savana 2017 - 2020 All All 2.8 LWN All GMC Sierra 2500/3500 2010 - 2020 All All 6.6 L5P, LGH and LML All GMC Sierra 1500 2020 All All 3.0 LM2 All GMC Terrain 2018 - 2019 All All 1.6 LH7 All Supersession Statement This PI was superseded to update Models and Model Years. Please discard PIP5370D. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition / Concern A dealer may encounter a customer's concern of an exhaust fluid quality poor message on the Driver Information Center (DIC), a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Recommendations / Instructions During inspection of the diesel exhaust fluid (DEF) system and it's components, the dealer may find or suspect contamination. Always refer to Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tools J26568 Coolant and Battery Fluid Tester or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing. NOTE: All 2017 and newer model year diesel vehicles, with the exception of the Colorado and Canyon, are equipped with a DEF quality sensor integrated into the DEF tank. The value of this sensor can be read with the scan tool in the reductant data as the Reductant Concentration. Below are examples of DEF mixed with different sources of contamination. Diesel Exhaust Fluid (DEF) mixed with Brake Fluid. Diesel Exhaust Fluid (DEF) mixed with Dexcool. Diesel Exhaust Fluid (DEF) mixed with Diesel Fuel. Diesel Exhaust Fluid (DEF) mixed with Engine Oil. Diesel Exhaust Fluid (DEF) mixed with Power Steering Fluid. Diesel Exhaust Fluid (DEF) mixed with Transmission Fluid. Diesel Exhaust Fluid (DEF) mixed with Windshield Washer Fluid. Diesel Exhaust Fluid (DEF) mixed with Water. Warranty Information This PI is being published to help technicians identify signs of contamination in Diesel Exhaust Fluid (DEF). If you see evidence of contamination take appropriate measures to ensure that all of the contaminated fluid is removed from the vehicle. Any components that have failed as a result of contamination should NOT be covered by warranty. Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. © 2019 General Motors. All Rights Reserved.