04-006-19-3643

Service Bulletin Details

Public Details for: 04-006-19-3643

Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph / 10 km/h). This may be caused by a brake torque variation at that speed due to an inappropriate machining process of the br


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Technical
Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
Subject:
GROAN NOISE FROM FRONT BRAKE
Bulletin No.: 04-006/19
Last Issued: 11/04/2019
APPLICABLE MODEL(S) / VINS
2014 - 2020 Mazda6 (US spec) without turbocharger
2014 - 2020 Mazda6 (Mexico spec)
DESCRIPTION
Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed
(approximately 6 mph / 10 km/h). This may be caused by a brake torque variation at that speed due to an
inappropriate machining process of the brake disc surface.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify customer concern.
2. Replace both front brake discs.
NOTE: The new brake discs are the same as the ones for CX-5 (KE/KF).
3. Verify repair.
PARTS INFORMATION
Parts Number Description Qty.
KD45-33-251
Plate, Disc
2
WARRANTY INFORMATION
Page 1 of 2
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2019 Mazda North American Operations, U.S.A.
Bulletin No.: 04-006/19
Last Issued: 11/04/2019
NOTE:



This warranty information applies only to verified customer complaints on vehicles eligible for
warranty repair.
This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
35
Damage Code
9M
Part Number Main Cause
Quantity
Operation Number / Labor
Hours:
KD45-33-251
2
XXR9YXRX / 0.4 Hrs.
Page 2 of 2
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2019 Mazda North American Operations, U.S.A.


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