V-SC-2019080015

Campaign No. 2019080015, September 2019
TO:
ALL MERCEDES-BENZ CENTERS
SUBJECT:
Model 447 Model Year 2019
Check Sliding Door for Crack
Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain MercedesBenz Metris vehicles, the sliding door on the right of the vehicles might have a crack in the mount for the
center carriage. Over time, a crack in the carriage mount could lead to corrosion in the area visible to the
customer. An authorized Mercedes-Benz Sprinter dealer will check the sliding door on the right of the
affected vehicles and repair it, if necessary.
Prior to performing this Service Campaign:

Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously
repaired.

Please review the entire Service Campaign bulletin and follow the repair procedure exactly as
described.
Approximately 3 vehicles are affected.
Order No. V-SC-2019080015
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data
Control, and MBUSA-SLP S424HH001, Control of Quality Records.
V-SC-2019080015
Check sliding door at right for crack formation (code: VS2RILST)
Procedure
Operation No. Operation text
7
Time
(hrs.)
0.1 h
02 2850
Check sliding door on the right
02 2851
Repair sliding door on the right (after check)
02 1179
Damage
Code
Code
72 951 51 7
2.3 h 72 951 51 7
VS2RILST
VS2RILST
Extra work for: Repair sliding door on the right
for vehicles with a flexible power duct
0.2 h 72 951 51 7
VS2RILST
02 1180
Extra work for: Repair sliding door on the right
for vehicles with code V23
0.2 h 72 951 51 7
VS2RILST
02 1181
Extra work for: Repair sliding door on the right
for vehicles except code V23
0.2 h 72 951 51 7
VS2RILST
02 118
Extra work for: Repair sliding door on the right
for vehicles with code T55
0.2 h 72 951 51 7
VS2RILST
Right sliding door
S72.16-A002-06
V-2019080015
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Check sliding door at right for crack formation (code: VS2RILST)
1
2
3
4
5
Electrical connectors
Energy chain
Connector coupling holder
Flexible power duct carrier
Cover
S72.16-A003-06
7
9
10
Right sliding door
Middle carriage
Bolts
S72.16-A004-06
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Check sliding door at right for crack formation (code: VS2RILST)
7
8
Right sliding door
Lifting device
S72.16-4626-03
No parts of the body or limbs
should be within the
operating area when the
components are moving.
AS00.00-Z-0011-01A
Warning
Risk of injury caused by fingers
Topical note
Information on preventing
damage to electronic
components due to
electrostatic discharge
AH54.00-P-0001-01A
Topical note
Notes on carrying out repair
work in the vehicle interior
AH68.00-N-0001-01S
Check whether vehicle is affected Affected vehicles: Check sliding
by measure.
door at right for crack
formation (code: VS2RILST)
SM72.16-S-0001-01A
being jammed or pinched
when removing, installing or
aligning hoods, doors, trunk
lid/rear-end door or sliding
roof.
Check
1
Only the entry in the Extended
VEGA Application (EVA) system
in the "Current" tab is
significant for authorized
Mercedes-Benz service
partners. An additional test of
the affected vehicles in the
workshop information system
(WIS) or vehicle list is thereby
not necessary.
V-2019080015
3
Check sliding door at right for crack formation (code: VS2RILST)
2
Check whether crack (arrow) is
present in right sliding door (7). Visual check using flashlight
with right sliding door (7)
open. If no crack is present,
↓
the vehicle is not affected by
the measure and can be handed
over to the customer.
Remove/install
3
Remove ignition key.
4
Remove electrical fuse 311
(K40/12f311) for right electric
sliding door (7).
Assignment of fuse and relay
module, right A-pillar
Remove side running board from Model 447.7/8 with code E65
right sliding door (7).
(Burmester surround sound
system), model 447.7/8 with
code LC1 (Ambient lighting),
model 447.7/8 with code SH8
(Window airbags for driver, front
passenger and rear passenger
compartment), model 447.7/8
AR88.30-S-2400E
with code T55 (Electrical
actuation for right sliding door)
Disconnect electrical connectors Model 447.7/8 with code E65
(1) of right sliding door (7).
(Burmester surround sound
system), model 447.7/8 with
code LC1 (Ambient lighting),
model 447.7/8 with code SH8
(Window airbags for driver, front
passenger and rear passenger
compartment), model 447.7/8
with code T55 (Electrical
actuation for right sliding door)
5
6
Model 447.7/8 with code E65
(Burmester surround sound
system) model 447.7/8 with
code LC1 (Ambient lighting)
model 447.7/8 with code SH8
(Window airbags for driver, front
passenger and rear passenger
compartment) model 447.7/8
with code T55 (Electrical
actuation for right
sliding door)
Model 447 with code T55
(Electrical actuation for right
sliding door)
GF54.15-S-1256-38TRA
The number of electrical
connectors (1) varies depending
on equipment installed. The
flexible power duct (2) remains
on the right sliding door (7).
V-2019080015
4
Check sliding door at right for crack formation (code: VS2RILST)
7
8
9
10
11
12
13
Release connector coupling
holder (3) from body.
Remove flexible power duct
carrier (4) from body.
Remove cover (5).
Model 447.7/8 with code E65
(Burmester surround sound
system), model 447.7/8 with
code LC1 (Ambient lighting),
model 447.7/8 with code SH8
(Window airbags for driver, front
passenger and rear passenger
compartment), model 447.7/8
with code T55 (Electrical
actuation for right sliding door)
The connector coupling holder
(3) is attached to a threaded pin.
Model 447.7/8 with code E65
(Burmester surround sound
system), model 447.7/8 with
code LC1 (Ambient lighting),
model 447.7/8 with code SH8
(Window airbags for driver, front
passenger and rear passenger
compartment), model 447.7/8
with code T55 (Electrical
actuation for right sliding door)
Remove three screws. Slide
flexible power duct carrier (4) in
direction of arrow and remove in
upward direction.
The flexible power duct (2)
remains on the right sliding door
(7).
Model 447.7 with code T14
(Active actuator for load
compartment sliding door),
model 447.8
Cover (5) is clipped on.
Open right sliding door (7) half
way.
Mark installation position of
lower carriage, upper carriage
Marking makes it easier to adjust
and center carriage (9) on mount the right sliding door (7).
of right sliding door (7).
Align lifting device (8) with
sliding door (7).
WS72.00-P-0018B
000 588 04 80 00 Lifting device
Support right sliding door (7)
with lifting device (8).
V-2019080015
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Check sliding door at right for crack formation (code: VS2RILST)
14
Remove lower carriage from
right sliding door (7).
AR72.16-S-7844E
The bottom carriage remains on
the body.
Installation:
Align lower carriage with
previously made markings on
support for right sliding door (7).
Installation:
The screws are not tightened to
the specified torque until the
right sliding door (7) has been
adjusted.
15
16
Remove upper carriage from
right sliding door (7).
The upper carriage remains on
AR72.16-S-7842E
the body.
Installation:
Align upper carriage with
previously made markings on
support for right sliding door (7).
Installation:
The screws are not tightened to
the specified torque until the
right sliding door (7) has been
adjusted.
Remove center carriage (9) from
right sliding door (7).
To do so, remove the screws (10)
from the center carriage (9). The
center carriage (9) remains on
the body.
Installation:
Align center carriage with
previously made markings on
support for right sliding door (7).
Installation:
The screws (10) are not
tightened to the specified torque
until the right sliding door (7) has
been adjusted.
17
Remove right sliding door (7)
from vehicle and push out of
working area using lifting device
(8).
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Check sliding door at right for crack formation (code: VS2RILST)
(code: VS2RILST)
18
Warning
Caution
Danger
19
Topical note
Topical note
20
21
22
Adjust
23
Remove door trim of right sliding
door (7).
AR72.16-S-6610E
Model 447.7 with code V23
(Interior trim, superior version),
model 447.8
Removal:
The trim on the upper sliding
door frame must only be
removed partially in the
connection area to the door
trim.
Risk of injury caused by fingers No parts of the body or limbs
AS00.00-Z-0011-01A
being jammed or pinched when should be within the operating
removing, installing or aligning
area when the components are
hoods, doors, trunk lid/rear-end moving.
door or sliding roof.
Risk of injury caused by scraping Always wear protective gloves AS00.00-Z-0017-01A
or cutting body parts on sharp
when working on or near sharp
vehicle parts
and non-deburred vehicle parts.
Risk of explosion caused by paint Deburr repair panels.
vapors igniting. Risk of poisoning No smoking! No open fire! Use
caused by inhaling paint vapors. respiratory protection,
protective clothing, gloves,
Repair right sliding door (7).
safety glasses and protective skin
General information on body
cream. Ensure that the area is
repair Notes on paintwork
well ventilated.
repairs
Install in the reverse order.
Attach diagnostic system and
Model 447 with code T55
read out and clear fault memory. (Electrical actuation for right
sliding door)
Remove vehicle diagnosis
system.
AS98.00-Z-0002-01A
Page 9
AH60.00-N-0001-01A
AH98.00-P-9408-02A
AD00.00-S-2000-04E
Model 447 with code T55
(Electrical actuation for right
sliding door)
Adjust right sliding door (7).
AR72.16-S-1023E
BA72.16-N-1020-01J
Screw/bolt, upper carriage
to mount
Sliding doors
Number
Designation
Model 447
BA72.16-N-1020-01J Screw/bolt, upper carriage to mount
Nm
V-2019080015
12
7
Check sliding door at right for crack formation (code: VS2RILST)
(code: VS2RILST)
Parts ordering note
Part no.
A 447 737 01 30
A 906 650 12 00
Designation
Quantity
Painting materials (paint, primer, etc)
Sealing fil, right sliding door (KG 73/155/#20)
Roof Repair Kit
As needed
As needed
1
V-2019080015
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Repair sliding door at right (code: VS2RILST)
(code: VS2RILST)
SM72.16-S-0001-02A
Repair sliding door at right
(code: VS2RILST)
Warning
Risk of injury caused by
fingers being jammed or
pinched when removing,
installing or aligning hoods,
doors, trunk lid/rear-end
door or sliding roof.
Risk of injury caused by
scraping or cutting body
parts on sharp vehicle parts
Caution
Danger
Topical note
Topical note
Model
No parts of the body or limbs AS00.00-Z-0011-01A
should be within the
operating area when the
components are moving.
Always wear protective
AS00.00-Z-0017-01A
gloves when working on or
near sharp and non-deburred
vehicle parts.
Deburr repair panels.
Risk of explosion caused by No smoking! No open fire!
AS98.00-Z-0002-01A
paint vapors igniting. Risk of Use respiratory protection,
poisoning caused by inhaling protective clothing, gloves,
paint vapors.
safety glasses and protective
skin cream. Ensure that the
area is well ventilated.
General information on body
AH60.00-N-0001-01A
repair
Notes on paintwork repairs
AH98.00-P-9408-02A
447.### ## as of 554907 up to 558663
except code XM0 (Facelift)
Shown: Contents of repair set A 906 650 12 00
12
Cleaning cloths
13
Static mixer
14
Body adhesive
15
Basic body filler
S72.16-A005-11
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Repair sliding door at right (code: VS2RILST)
(code: VS2RILST)
1
2
3
S72.16-A006-08
Partially remove sealing foil (11) in
repair area and fix in place using body
tape.
6
Mask off right sliding door (7)
around repair area.
Commercially available devices/tools
Wet and dry vacuum cleaner
Grind repair area around crack (arrow
in picture F) down to bare metal
(outside and inside area).
7
Basic body filler (15) must not be used
on painted or primed surfaces
(including near edges).
Otherwise, the adhesive effect will
be impaired.
Observe manufacturers instructions.
8
Hand drill
Rotary wire brush
Drill open ends of crack (arrow in
picture F) using a 3 mm drill bit.
Hand drill
Deburr crack (arrow in picture F) and
holes drilled in repair area (outside
and inside area).
Prepare body adhesive (14).
To ensure uniform mixing of the
components, two mixing tube lengths
must be pressed out through the static
mixer (13) of the body adhesive (14)
and discarded. No further preliminary
treatment is necessary for processing
the body adhesive (14). After mixing,
the body adhesive (14) is ready to use
and must be processed within 80 min.
Commercially available devices/tools
5
Clean surface in repair area (outside
and inside area) of right sliding door
(7) using cleaning cloths (12) from
repair set
A 906 650 12 00.
Commercially available devices/tools
4
Suction off shavings in repair area
(outside and inside area) of right
slidingdoor (7).
9
Apply body adhesive (14) into crack
(arrow in picture F) (outside and
inside area) of right sliding door (7)
using a brush.
Observe manufacturers instructions.
Commercially available devices/tools
Hand drill
Rotary wire brush
V-2019080015
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Repair sliding door at right (code: VS2RILST)
(code: VS2RILST)
No corrosion will form underneath
the body adhesive (14) that has
been applied. The basic body filler
(15) can then be applied wet to the
previously applied body adhesive
(14).
10
12
Restore surface in repair area (only
in outside area) of right sliding door
(7) using suitable abrasive paper.
13
Clean repair area (outside and
inside area) of right sliding door (7)
using a vacuum cleaner.
Commercially available devices/tools
Commercially available devices/tools
Brush with plastic bristles
Wet and dry vacuum cleaner
Apply basic body filler (15) to repair
area (outside and inside area) of right
sliding door (7).
14
Prime repair area (outside and
inside area) and adjacent surfaces
of right sliding door (7) with a
primer filler.
Observe manufacturers instructions.
Use 2K spray can.
Observe manufacturers instructions.
Only use primer fillers approved by
Daimler AG, see:
http://xentryportal.mercedes-benz.com
The thickness of the basic body filler
(15) should not exceed 2 mm.
Application of the basic body filler
(15) is made easier by preheating the
cartridge in a cartridge heater box
(max. 60 ℃).
To ensure uniform mixing of the
components, two mixing tube
lengths must be pressed out
through the static mixer (13) of the
basic body filler (15) and discarded
(the filler is gray in color when the
mixture is correct).
11
15
Apply paint structure (touch-up job) in
repair area (only in outside area) and
adjacent surfaces of right sliding door
(7) in vehicle color using spray can.
Observe manufacturers instructions.
Only use paints approved by Daimler
AG, see:
http://xentryportal.mercedes-benz.com
Spread basic body filler (15).
16
Remove adhesive material from
right sliding door (7).
The application temperature
is 15 to 35 ℃.
Curing is realized with an infrared lamp
(max. 60 ℃) within 60 min.
In the case of air drying, the curing
time lies between 8 and 24 h
depending on the layer thickness and
ambient temperature.
Shock cooling is to be avoided.
For the further processing, it must
be ensured that all layers are
completely cured and completely
dry.
17
Glue sealing foil (11) onto right
sliding door (7).
Check sealing foil (11) for
damage; replace if necessary.
V-2019080015
11