ITB19-036

Classification:
Reference:
Date:
EL19-043
ITB19-036
November 7, 2019
2019-2020 QX60; PUSH BUTTON IGNITION
AND DOOR REQUEST SWITCHES INOPERATIVE
APPLIED VEHICLES:
2019-2020 QX60 (L50)
APPLIED VIN:
2019 QX60 built after 5N1(*)L0M(*)(*)KC 512843
2020 QX60 built before 5N1(*)L0M(*)(*)LC 526337
IF YOU CONFIRM
All of the conditions listed below are occurring on an Applied Vehicle with the Intelligent Key within range.

The doors will not lock/unlock when the request switch on an exterior door handle is pressed.

The doors will lock/unlock when the respective buttons are pressed on the Intelligent Key.

The engine will not start when the ignition switch is pressed while depressing the brake.

The engine will start when pressing the Remote Engine Start (RES) button on the Intelligent Key.

The engine will start when pressing the ignition switch while holding the Intelligent Key in front of it.
ACTION
Replace the BCM.

Refer to the Electronic Service Manual (ESM) for the procedure to replace the BCM: ELECTRICAL &
POWER CONTROL > BODY CONTROL SYSTEM > BCM > REMOVAL AND INSTALLATION > BCM
(BODY CONTROL MODULE)
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that
a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
1/2
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
BCM
284B1-9NR3A
1
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
(1)
(2)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace BCM
(1)
RD94AA
ZE
32
(2)
Reference the electronic parts catalog and use the BCM Assembly as the Primary Failed Part (PFP).
Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat Rate Time (FRT).
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
November 7, 2019
ITB19-036
DESCRIPTION
Original bulletin published
2/2
ITB19-036