20A5S5RS5CSTDEL
Service Bulletin Details
Public Details for: 20A5S5RS5CSTDEL
Updated phone box form
- 2020 -
Models from 2020
2020 AUDI A5 |
2020 AUDI S5 |
2020 A5/S5 Audi Delivery Guidelines Client Stock No. Delivery Date VIN Delivery Inspection Ensure that final vehicle quality inspection is completed Repair all defects prior to customer delivery Inspect exterior for damage, dings, dents and surface scratches Complete myAudi registration, Audi connect trial activation, and key user verification prior to customer arrival. Ensure customer has agreed to Audi connect Terms & Conditions and has set the 4-digit S-PIN in the myAudi smartphone app. Verify that vehicle is equipped as specified and that all accessories have been installed Check interior for cleanliness, grease marks and damage Check that floor mats are locked in place Ensure tire pressures are set to “normal Customer load” conditions and calibrate (store) the Tire Pressure Monitoring System (TPMS) prior to Delivery Complete the Key User Pairing in the vehicle (if equipped) Provide completed Audi phone box registration form to customer (if equipped) Customer Priority Topics How long would the client like to spend on topics today? ______________________________________ 1. ___________________________________________________________________________________________________________________________________________________________ 2. ___________________________________________________________________________________________________________________________________________________________ 3. ___________________________________________________________________________________________________________________________________________________________ Priorities Voice Recognition Door Locks/Keyless Entry Navigation System Trunk/Hatch/Tailgate - Hard to Open/Close BLUETOOTH® mobile phone pairing Tire Pressure Monitoring System - Indicators Audio System (with smart phone integration) Cruise Control System Exterior Driver Controls (continued) Advise the customer to use only oil that meets Audi standards Power outlets Advise the customer that Audi recommends using top-tier detergent gasoline that matches vehicle requirements Glove box Demonstrate door handle mechanism (exterior/interior) Interior Driver Controls Instrument cluster, driver information systems, and steering wheel controls Comfort front armrest Power windows: Power retention until front door is opened, one-touch up/down operation for all windows, pinch protection for all windows Power-adjustable, heated exterior side mirrors with powerfolding, and auto dimming (if equipped) Audi virtual cockpit (if equipped) Panoramic sunroof with tilt, slide and power sunshade features (excludes Cabriolet) Demonstrate how to operate exterior lights Auto-dimming interior rear view mirror with digital compass Demonstrate how to operate interior lights Garage door opener (HomeLink®) in MMI touch screen Ambient LED interior lighting settings (if equipped) Trunk open & close Automatic climate control Spare tire Effective 12-4-2019-US Version 1.2 1 of 3 2020 A5/S5 | Audi Delivery Guidelines Client Driver Controls (continued) Infotainment (continued) Tool kit SiriusXM® Satellite Radio with 90-day trial subscription (if equipped) Steering HD Radio™ Technology Demonstrate the multifunction steering wheel Demonstrate the scanning, tuning, and seek functions, as well as how to save favorites Tilt and telescopic adjustable steering column Steering wheel mounted shift paddles Heated steering wheel (if equipped) Seating Voice control (customer has to accept EULA for online recognizer) BLUETOOTH® wireless technology & streaming audio for compatible devices Demonstrate how to adjust the seats Audi smartphone interface: Apple® CarPlay and Google™ Android Auto integration Driver and front passenger comfort head rests (if equipped) Audi connect® with six-month trial subscription Heated front seats (three-step) Explain Audi connect® CARE features (assistance and security systems available without subscription for a limited time) Heated rear seats (three-step) (if equipped) Ventilated front seats (three-step) (if equipped) Split folding rear seats “Passenger Side Airbag Off” light LATCH childseat-mounting points Spare tire access and cargo floor Massage seat functions (if equipped) Owner’s Documents Owner’s manual, MMI® manual and other manuals as equipped Take the Quick Questions & Answers Guide from the glove box, open it, and demonstrate how to use it with the customer Explain Wi-Fi® hotspot capabilities and 4G LTE connectivity (if equipped) Explain the Nav-Data-Update process via the customer’s MyAudi account Show how to manually set the clock, daylight savings time and time zone Review Audi Phone Box Customer Form and ensure Serial Number is listed (if applicable) Orientation Drive Vehicle Systems Idle start/stop efficiency system Tire Warranty Booklet: Explain coverage from tire manufacturer Electromechanical parking brake Warranty & Maintenance Booklet (stamp to confirm PDI was completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance Booklet prior to delivery Tire pressure monitoring system (TPMS) Review the recommended maintenance schedule. Explain the importance of getting the Warranty & Maintenance Booklet stamped for each maintenance performed Lemon Law Rights Booklet or Lemon Law Notice as required by law Provide Audi Care information Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988 Infotainment Review the MMI® touch screen unctionality Audi sound system Bang & Olufsen® sound system (if equipped) MMI® Navigation plus (if equipped) Effective 12-4-2019-US Version 1.2 Suspension Adaptive suspension (S5) Audi advanced key - keyless start, stop and entry with handsfree trunk release Explain the windshield wiper and washer functions Parking system plus with rear view camera (four front and rear acoustic sensors) (if equipped) Parking system plus with top view camera system (360° view, four cameras, four front and rear acoustic sensors) (if equipped) Driver Assistance Park Assist Cruise control with coast, resume and accelerate features Adaptive cruise control with stop & go and traffic jam assist (if equipped) 2 of 3 2020 A5/S5 | Audi Delivery Guidelines Client Driver Assistance (continued) Cabriolet Audi pre sense® basic Power convertible roof (operable at speeds up to 31 mph) (Cabriolet only) Audi pre sense® city: Pedestrian and vehicle collision warning and braking initiation Audi active lane assist (if equipped) Windbreaker -- attaches over rear seats, stores in trunk (Cabriolet only) Audi drive select Wrap up Audi side assist with Audi pre sense® rear: Rear Cross Traffic Alert & Vehicle Exit Warning (if equipped) End the orientation drive in the service write-up area High-beam assist Tour the service department and introduce the customer to the Service Manager and Service Consultant Collision avoidance assist (if equipped) Set up first service appointment Turn assist (if equipped) Ask the customer if you can program the service department’s phone number into their phone Head-up display with navigation and assistance systems information (if equipped) Traffic sign recognition (includes vehicle speed warning and sign recognition) (if equipped) (only available in select cities) Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324) Audi Brand Specialist I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and Quality Standards. Audi Brand Specialist Signature Date Would you like to schedule a New Vehicle Orientation? No Yes Date Time By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true. • Vehicle is clean and free of problems • Received all keys and owner’s documentation • Satisfied with features and controls explanations Customer Signature Effective 12-4-2019-US Version 1.2 Date 3 of 3 Audi Phone Box-Equipped Vehicles Operation of the Audi Phone Box is subject to the following requirements of the Federal Communications Commission: This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your service provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider. WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device. Make # Model # FKW 4MØ Ø35 456 A Serial # FCC ID RK7MBC-NAR CUSTOMER COPY