19NA245

Bulletin No.:
Service Bulletin
Date:
19-NA-245
November, 2019
TECHNICAL
Subject:
Sunroof and/or Sunshade Inoperative
This bulletin replaces PIT5612. Please discard PIT5612.
Brand:
Model:
Chevrolet
Equinox
GMC
Terrain
Holden
Equinox
Model Year:
VIN:
from
to
2018
2020
from
Engine:
Transmission:
All
All
to
Involved Region or Country
North America, Middle East, Israel, Peru, Palestine, Argentina, Brazil, Chile, Columbia,
Ecuador, Paraguay, Uruguay, China, South Korea, Thailand, Australia, New Zealand,
Egypt and Africa.
Additional Options (RPOs)
Equipped with ROOF-SUN, GLASS, SLIDING, ELEC, TRANSPARENT GLASS
FIXED (C3U)
Condition
Some customers may comment on finding the sunroof and/or sunshade Inoperative.
Cause
The cause of the condition may be that the sunroof programming loses initialization.
Correction
Before replacing any parts, perform the Sunroof Motor/Actuator Initialization/Teach
Process. Refer toSunroof/Sunshade Motor Initialization, in SI.
• If this returns the system to proper operation, return the vehicle to the customer.
• If NOT, follow further diagnostic recommendations, in SI.
Service Procedure
Parts Information
No parts are required for this repair.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor Operation
Description
Labor Time
6080278*
Reinitialize Sunroof
0.3 hr
*This is a unique Labor Operation for Bulletin use only.
Copyright 2019 General Motors LLC. All Rights Reserved.
Page 2
November, 2019
Version
1
Modified
Released November 01, 2019
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
Bulletin No.: 19-NA-245
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