T-SB-0161-19

T-SB-0161-19
November 20, 2019
Audio Head Unit Software Update (Panasonic)
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market USA
Applicability
YEAR(S)
MODEL(S)
2020
4Runner, Camry, Camry HV,
Sequoia, Tacoma, Tundra
ADDITIONAL INFORMATION
Introduction
Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio
(version 1021) or earlier may exhibit one or more of the following conditions:








Barge in function defaulted to “OFF”
Limited phone book grammar
Difficult Hand Free operation
Abnormal Electronic Owner’s Manual operation
Music doesn’t automatically resume when using Android Auto
Cover art isn’t displayed
Vehicle position isn’t sent to Destination Assist server
System inoperative after using the return button when using voice recognition
A software update is now available to address these conditions. Follow the Software Update
Procedure in this bulletin to update the software.
© 2019 Toyota Motor Sales, USA
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Audio Head Unit Software Update (Panasonic)
Warranty Information
OP CODE
EL1920
DESCRIPTION
TIME
Software Update
0.3
MODEL
OFP
4Runner
86140-35320
86140-35330
86140-35370
86140-35360
86140-35380
86140-35430
86840-35010
Camry, Camry
HV
86140-06C30
86140-06C40
86140-06C70
86140-06C90
86140-06D00
86140-06790
86140-06C20
86840-0E080
Sequoia
86140-0C170
86140-0C270
86140-0C300
86840-0E080
Tacoma
86840-0E080
Tundra
86140-0C390
86140-0C420
86840-0E080
T1
T2
87
74
APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2019 Toyota Motor Sales, USA
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Audio Head Unit Software Update (Panasonic)
Software Update Information
MODEL
HEAD UNIT
SOFTWARE UPDATE FILE
Audio Plus
17TDT1NA-DA30_0003.kwi
DCU
4Runner
17TDT2NA-DA30_0003.kwi
Premium Audio
MEU
Audio Plus
17TDT1NA-DA30_0003.kwi
DCU
Camry, Camry HV
17TMT2NA-DA50_0003.kwi
17TDT2NA-DA30_0003.kwi
Premium Audio
MEU
Audio Plus
17TDT1NA-DA30_0003.kwi
DCU
Sequoia
17TMT2NA-DA50_0003.kwi
17TDT2NA-DA30_0003.kwi
Premium Audio
Tacoma
Premium Audio
Tundra
Premium Audio
MEU
17TMT2NA-DA50_0003.kwi
MEU
17TMT2NA-DA50_0003.kwi
DCU
17TDT2NA-DA30_0003.kwi
MEU
17TMT2NA-DA50_0003.kwi
MULTIMEDIA SOFTWARE FILE DOWNLOAD
The Multimedia software update file(s) may be downloaded directly from this Service Bulletin by
clicking on the applicable file name(s) in the table above. Once downloaded, the file(s) may be
copied directly to a blank USB flash drive.
For Premium Audio, be sure to copy both the DCU and the MEU files to the USB flash drive.
For USB flash drive requirements and download instructions, refer to TIS – Diagnostics –
Reprogramming – Reference Documents – Multimedia Software Download Instructions.
© 2019 Toyota Motor Sales, USA
T-SB-0161-19
November 20, 2019
Audio Head Unit Software Update (Panasonic)
Software Update Procedure
1. Turn ON the ignition.
2. Press the Menu button on the radio
faceplate, then select Setup.
Figure 1.
3. Select General on the Setup screen.
Figure 2.
4. Scroll down and select Software Update.
Figure 3.
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Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
Figure 4.
5. Verify that the software version is the same
or earlier as indicated in the Introduction.
6. If the software needs to be updated, download the software from the Software Update
Information section onto an empty USB flash drive.
NOTE
If the vehicle is turned OFF, repeat steps 1 – 4 to re-enter the Software Update screen.
Figure 5.
7. Insert the prepared USB flash drive into the
vehicle’s USB data port.
8. Verify that the NEW software is up to date on the Software Update screen.
Table 1. Software Version Information
AUDIO PLUS
PREMIUM AUDIO
TYPE
CURRENT VERSION
NEW VERSION
CURRENT VERSION
NEW VERSION
Audio
1021
1007
1035
1021
1007
1035
Navigation
–
–
1006
1030
© 2019 Toyota Motor Sales, USA
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November 20, 2019
Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
9. Press the Update Software button in the
lower right-hand corner.
Figure 6.
10. Select OK on the
Software Update Detail screen.
Figure 7.
11. Select Agree on the
Terms of Service screen.
Figure 8.
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Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
12. Select Yes on the “Would you like to start
the software update?” pop-up.
Figure 9.
13. Once the head unit begins installation, the
update will take about 10 minutes.
Figure 10.
NOTE
 Do NOT turn OFF the engine or ACC
BEFORE the software is ready
for updating.
 Do NOT remove the USB flash drive out of
the vehicle USB port before the software is
ready for updating.
14. When “The software is ready for updating”
screen appears, turn the engine OFF.
Figure 11.
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Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
15. Turn the ignition ON to complete the software update.
16. Once the software update is complete, remove the USB flash drive.
17. Perform steps 1 – 4 to verify that the
software version matches the current
Software Version Information table below.
Figure 12.
Table 2. Software Version Information
AUDIO PLUS
PREMIUM AUDIO
TYPE
CURRENT VERSION
Audio
1035
Navigation
–
NEW VERSION
–
© 2019 Toyota Motor Sales, USA
CURRENT VERSION
1035
1030
NEW VERSION
–