Subaru Announ

Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: December 5, 2019
New Subaru Service Campaign/Voluntary Emissions Recall: WUK-96 DIT Exhaust Pipe Front (EPF) Nut
Torque
Subaru of America, Inc. (Subaru) is initiating a service campaign/voluntary emissions recall for certain
2015-2018 Forester 2.0L Turbo and 2016-2018 WRX models which may experience a loosening of the
front exhaust pipe nuts.
Affected Vehicles
This recall will affect 93,141 vehicles.
Model Year
2015-2018
2016-2018
Carline
Forester XT
WRX
Affected Production Dates
5/11/2015-3/20/2018
5/09/2015-10/04/2017
Coverage for this campaign must be confirmed by using the Vehicle Coverage Inquiry function on
subarunet.com. This information will be available later today.
Background
On certain affected vehicles, the six (6) front exhaust pipe nuts at the cylinder heads may not have been
tightened sufficiently due to variations in production. As a result, these nuts may become loose during
use and cause exhaust leakage. A leak occurring at the front exhaust pipe may result in deterioration of
emission performance. As a result, affected vehicle may fail to meet emission levels certified by the EPA
and/or California ARB.
Description of the Remedy
Subaru retailers will inspect the 6 nuts securing the front exhaust pipe to the cylinder heads on all
affected vehicles. If any of the 6 nuts are found to be loose or lost and / or exhaust gas leakage is
identified at either of the connections to the cylinder heads, the retailer should replace the front
exhaust pipe.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
▪
▪
▪
Immediately identified.
Tagged or otherwise marked to prevent their delivery or use prior to repair.
Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin.
Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in
their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into
retailer inventory necessary steps should be taken to ensure the recall correction has been made before
selling or releasing the vehicle.
Each Subaru retailer will receive an affected VIN list from their Zone Office prior to owner notification.
Affected vehicles will be assigned to retailers as follows:
•
•
•
Original vehicle owners will be assigned to the original selling retailer when their current
address is within a 100-mile radius of that retailer.
If the original selling retailer is inactive, the VIN will be assigned to the nearest active
retailer.
For any new owners or when original owners live more than 100 miles from the original
selling retailer, the VIN will be assigned to the nearest active retailer.
IMPORTANT: Retailer affected VIN lists include information for vehicles affected by this campaign. This
information will enable retailers to follow up with owners of affected vehicles. The lists contain owners’
information obtained from State Motor Vehicle Registration Records. The use of such motor vehicle
registration data for any other purpose is unlawful. Accordingly, retailers are required to limit the use of
these lists for the sole purpose of completing this campaign.
Owner Notification
Subaru will notify affected vehicle owners by first class mail during the first quarter of 2020. Owners
with a valid email address on file will also be notified by email.
Service, Parts, and Claim Instructions
Detailed service, parts, and claim information will be available shortly in the WUK-96 Service Program
Bulletin on STIS.