12/275/19

ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
© 2019 Subaru of America, Inc. All rights reserved.
GENERAL MANAGER q
PARTS MANAGER
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q
SERVICE BULLETIN
APPLICABILITY:
SUBJECT:
NUMBER: 12-275-19
2015-19MY WRX
Leather Front Seat Cushion Covers- Loose Fit
DATE: 12/09/19
INTRODUCTION:
This bulletin announces a change made to the leather front seat cushion covers to address isolated
concerns of a sagging / loose fitting condition after an occupant leaves the seat as shown in the
example photos below. A pattern revision was made to increase tension of the cover material and
decrease the time it takes for the condition to disappear after an occupant leaves the seat.
PRODUCTION CHANGE INFORMATION:
This bulletin will be updated with the starting VIN for this change when it becomes available.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 12-275-19; Date: 12/09/19
Page 1 of 2
PART INFORMATION:
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
Description
Part Number
64140VA151VH
COVER-FRONT CUSHION LH
64140VA331VH
64140VA261VH
COVER-FRONT CUSHION RH
64140VA301VH
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for seat cover replacement remain unchanged. Always refer to the applicable
Service Manual and review the full requirements of the repair being performed. The Service Manual
procedures contain information critical to performing an effective repair the first time and every
time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria,
necessary special tools, required processes and related one-time-use parts needed for a complete and
lasting repair.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using
the following claim information:
Labor Description
Labor Operation #
Labor Time
One Front Seat R&R
B913-411
0.2
One Front Seat Cushion Cover R&R
C913-471
0.5
Both Front Seats R&R
B913-414
0.3
Both Front Seat Cushion Covers R&R
C913-474
1.0
Fail Code
YAG-03
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 12-275-19; Date: 12/09/19
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