TSB 19-2387
Service Bulletin Details
Public Details for: TSB 19-2387
Some 2018-2019 edge/continental, 2018 mkx and 2019 nautilus vehicles built on or before 1-aug-2019 and 2018-2019 fusion/mkz vehicles built on or before 15-aug-2019 equipped with a 2.7l ecoboost or 3.0l ecoboost engine may exhibit an oil lea
Models from 2020
2020 LINCOLN MKX |
Models from 2019
2019 FORD EDGE |
2019 FORD FUSION |
2019 LINCOLN CONTINENTAL |
2019 LINCOLN MKX |
2019 LINCOLN MKZ |
Page 1 of 3 TECHNICAL SERVICE BULLETIN 2.7L/3.0L EcoBoost - Oil Pan Leaking - Built On Or Before 15Aug-2019 19-2387 19 December 2019 This bulletin supersedes 19-2249. Reason for update: Replace Awareness/Interim Message Model: Ford 2018-2019 Edge Engine: 2.7L EcoBoost 2018-2019 Fusion Engine: 2.7L EcoBoost Lincoln 2018-2019 Continental Engine: 2.7L EcoBoost Engine: 3.0L EcoBoost 2018 MKX Engine: 2.7L EcoBoost 2018-2019 MKZ Engine: 3.0L EcoBoost 2019 Nautilus Engine: 2.7L EcoBoost Summary This article supersedes TSB 19-2249 to update the Service Procedure and Part List. Issue: Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. To correct the condition, follow the Service Procedure steps to replace the oil pan with a new oil pan equipped with a press in place gasket. Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicle lines: - 2018-2019 Edge/Continental, 2018 MKX, or 2019 Nautilus built on or before 1-Aug2019 - 2018-2019 Fusion/MKZ built on or before 15-Aug-2019 • 2.7L/3.0L EcoBoost engine Parts Part Number KT4Z6675-D W720160S437 Description - Quantity Oil Pan Package Contains 4 Pieces, 2 Pieces Oil Pan Bolts Required FT4Z6731-A - FT4Z6626-A - Oil Filter Oil Pump Seal Sway Bar Link Nut http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2387/US/E... 1 1 1 1 1 1/3/2020 Page 2 of 3 W712503S440 Package Contains 4 Pieces, 1 Piece Required W716457S439 Package Contains 4 Pieces, 4 Pieces Subframe Bolt Required 1 W715622S439 Package Contains 4 Housing To Subframe Roll Restrictor Bolt (2018 Pieces, 1 Piece Edge/MKX, 2019 Nautilus) Required 1 W500546S439 Package Contains 2 Bracket To Housing Roll Restrictor Bolt (2018-2019 Pieces, 1 Piece Edge) Required 1 W709527S439 Package Contains 2 Bracket To Housing Roll Restrictor Bolt (2018 MKX, Pieces, 1 Piece 2019 Nautilus) Required 1 ZC-30-A - Motorcraft® Silicone Gasket Remover As Required ZC-31-B - Motorcraft® Metal Surface Prep Wipes As Required TA-357 - Motorcraft® High Performance Engine RTV Silicone As Required XO-5W30Q1SP - Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor Oil (All Markets Except Canada) 6 CXO-5W30LSP6 - Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only) 6 PM-4-A - As Motorcraft® Metal Brake Parts Cleaner (Compliant With Low Volatile Organic Compound Requirements As Required Required In Some USA States) PM-4-B - Motorcraft® Metal Brake Parts Cleaner (Not Compliant With Volatile Organic Compound Requirements) As Required Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2018-2019 Continental 2.7L/3.0L EcoBoost: Inspect And Replace The Engine Oil Pan (Do Not Use With Any Labor Operations Outside Of This Article) (Can Be Claimed With D Or E And F) 192387A 3.1 Hrs. 2018-2019 Edge, 2018 MKX and 2019 Nautilus 2.7L EcoBoost: Inspect And Replace The Engine Oil Pan (Do Not Use With Any Labor Operations Outside Of This Article) (Can Be Claimed With D Or E And F) 192387B 3.4 Hrs. 2018-2019 Fusion 2.7L EcoBoost, 2018-2019 MKZ 3.0L EcoBoost: Inspect And Replace The Engine Oil Pan (Do Not Use With Any Labor Operations Outside Of This Article) (Can Be Claimed With D Or E And F) 192387C 3.4 Hrs. 2018-2019 Edge/MKX/Continental/Fusion, 2019 Nautilus: Additional Time To Check And Correct Toe Vehicles Without Lane Departure 192387D 0.6 Hrs. http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2387/US/E... 1/3/2020 Page 3 of 3 2018-2019 Edge/MKX/Continental/Fusion, 2019 Nautilus: Additional Time To Check And Correct Toe Vehicles With Lane Departure 192387E 0.8 Hrs. 2018-2019 Edge/MKX/Continental/Fusion, 2019 Nautilus: Additional Time When 360 Degree Camera Alignment Is Necessary 192387F 0.5 Hrs. Repair/Claim Coding Causal Part: 6675 Condition Code: D8 Service Procedure CAUTION: Do not use the oil pan with press-in-place gasket on 2015-2017 model year vehicles as this oil pan is not equipped with a positive crankcase ventilation (PCV) check valve. Installation of this oil pan on a 2015-2017 model year vehicle will result in oil consumption which may result in engine damage. 1. Remove and discard the oil pan and oil pump seal. Refer to Workshop Manual (WSM), Section 303-01. 2. Clean and prepare the engine sealing surface. Refer to WSM, Section 303-00. 3. Install the new oil pump seal. 4. Apply a 18 mm (0.708 in.) bead of Motorcraft® High Performance Engine RTV Silicone to engine the front cover-to-cylinder block joint areas on the oil pan. (Figure 1) NOTE: The new oil pan does not require the use of Motorcraft® High Performance Engine RTV Silicone in any other location. 5. Install the new oil pan. Refer to the WSM, Section 303-01. © 2019 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources. http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2387/US/E... 1/3/2020