TSB190203-120220

12/9/2019
Engine Does Not Start Due to Inducement Restart Counter Being Maxed Out
Technical Service Bulletin
Technical Service Bulletin: TSB190203
Released Date: 02-Dec-2019
Engine Does Not Start Due to Inducement Restart Counter Being Maxed Out
Engine Does Not Start Due to Inducement Restart
Counter Being Maxed Out
Warranty Statement
The information in this document has no effect on present warranty coverage or repair practices,
nor does it authorize TRP or Campaign actions.
Contents
Product Affected
B4.5 CM2350 B146C
B6.7 CM2350 B136C
F3.8 CM2350 F128C
F3.8 CM2350 F133C
L9 CM2350 L120C
L9 CM2350 L129C
QSB4.5 CM2350 B106
QSB6.7 CM2350 B105
QSB6.7 CM2350 B130
QSF3.8L CM2350 F107
QSF3.8L CM2350 F118
QSF3.8L CM2350 F119
QSG12 CM2350 G110
QSL9 CM2350 L118
QSX15 CM2350 X105
QSX15 CM2350 X106
QSX15 CM2350 X118
X12 CM2350 G110
X12 CM2350 X128C
X15 CM2350 X130C
X15 CM2350 X131
Issue
Symptoms:
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12/9/2019
Engine Does Not Start Due to Inducement Restart Counter Being Maxed Out
Engine will crank but not start, while inducement related fault codes are present.
Fault Codes: 3714, 3712, 4135, 3931, 6254 or 6255.
Verification/Confirmation
Verify that this application uses shutdown as final inducement using the recommended
Cummins® electronic service tool:
Navigate to: Features and parameters, then Final Inducement, then Restart Counter.
The Restart Counter should be available if the application is using shutdown as final
inducement. Power generation and fixed speed applications typically use shutdown as
final inducement.
Verify unit has had Fault Code 3714, 3712, 4135, 3931, 6254 and/or 6255 in the past four
hours of engine operation.
Resolution
If a fault code that drives final inducement is set, the restart counter starts at zero and allows
limited number of restarts, as determined by the Maximum Restart Limit. The default setting
allows four restarts for fifteen minutes. These restarts are meant to allow the service
technician to trouble shoot any existing fault codes. The restart counter increments by one
after every restart. The engine will not start once the restart limit is exhausted.
Use the recommended Cummins® electronic service tool to update the final inducement
counter by performing the following actions:
Navigate to Features and parameters, Final Inducement, Restart Counter.
If the Restart Counter is greater than or equal to Maximum Restart Limit, reduce the
Restart Counter by one.
Document History
Date
2019-11-21
Details
Module Created
Last Modified: 02-Dec-2019
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