PIT5726

Service Bulletin Details

Public Details for: PIT5726

This preliminary information discusses a potential odor issue from the hvac case and a temporary resolution.


- 2020 - 2019 - 2018 - 2017 - 2016 -

Bulletin No.: PIT5726
Published date: 12/19/2019
Preliminary Information
PIT5726 Chemical Type Odor From HVAC
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Chevrolet
Equinox
2018 - 2020
All
All
All
All
Chevrolet
Cruze
2016 - 2019
All
All
All
All
GMC
Terrain
2018 - 2020
All
All
All
All
Involved Region or
Country:
Additional RPO/s:
Condition:
Cause:
North America
None
Chemical type odor from the HVAC
Frost and thaw on evaporator, see conditions below.
Customers may come in complaining of a "chemical" type of odor coming from the vents when the
air conditioning is on. It is most noticeable during a restart after a stop/start
event. It may vary in
severity based on the customer's sensitivity
.
Follow the system function tests and diagnostics inSI.
If no issue is found, advise the customer that the following settings ma
y help minimize their issue:
Operate system in outside air (primarily)
Set the temperature setting slightly higher (64 F +)
Set the fan speed slightly higher (3 +)
Running the air conditioning at max cold, with low fanspeed in air recirculation mode will cause the
condition to be worse.
At this time, there isn't a repair to completelyeliminate the condition.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation:
Description:
Labor Time:
Customer Consultation ,
4486048
Equinox / Terrain
.2
Hours
Customer
4486058
Consultation , Cruze
Version History
Version
Modified
1
12/19/2019 - Created on
.2
Hours
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