TT211

Volume
Volume 211
211 -- September,
September, 2014
2014
MiEV Evolution
Evolution III
III
MiEV
MiEV
Evolution
IIIChampion
2014 Pikeʼs
Pikeʼs
Peak
EV Class
Class
Champion
2014
Peak
EV
2014 Pikeʼs Peak EV Class Champion
 Vehicle
Technical Info..................
Vehicle Technical Info..................
 Techline
Information...................
Techline Information...................
 CVIR
Success Dealer....................
CVIR Success Dealer....................
 MEDIC
Information....................
MEDIC Information....................
 Training
News..............................
Training News..............................
 Bulletin
Review.............................
Bulletin Review.............................
page 1
page 1
page 2
page 2
page 3
page 3
page 4
page 4
page 5
page 5
page 6
page 6
develop production and field fixes that improve
develop production and field fixes that improve
product quality and increased customer
product quality and increased customer
satisfaction.
satisfaction.
TT
TT
GROUP 17 − Eng. & Emission Control
GROUP 17 − Eng. & Emission Control
SUPERSEDED EGR VALVE WITH NEW
SUPERSEDED
WITH
CONNECTOR —EGR
2006 VALVE
- 09 Raider.
TheNEW
EGR
CONNECTOR
—
2006
09
Raider.
The
valve for V6 Raiders has supersededEGR
to
valve
for V6This
Raiders
has superseded
to
53034192AB.
part number
includes a new
53034192AB.
part number
includes
a new
wiring harnessThis
connector,
allowing
the valve
to
wiring
harness
connector,
allowing
the
valve
be used on other Chrysler products. In order to
to
be
Chrysler
products.
order
to
useused
it on
on other
Raider,
simply
removeInthe
new
use
it
on
Raider,
simply
remove
the
new
connector and discard it.
connector and discard it.
TT
TT
GROUP
GROUP 00
00 −
− General
General
IDENTIFYING THE PRIMARY PART ON
IDENTIFYING THE PRIMARY PART ON
WARRANTY CLAIMS — All models. MMNA
WARRANTY CLAIMS — All models. MMNA
uses warranty data to identify areas where
uses warranty data to identify areas where
product improvements can be made. One of the
product improvements can be made. One of the
key data items is the “Primary” part, which is
key data items is the “Primary” part, which is
selected using the radio buttons to the right of the
selected using the radio buttons to the right of the
part number. It isn't necessarily the major part
part number. It isn't necessarily the major part
replaced or the most expensive, it's the part that
replaced or the most expensive, it's the part that
caused the repair.
caused the repair.
For example, if a leaking A/C o-ring causes
For
example,
a leaking oil
A/C
o-ring
causes
refrigerant
andifcompressor
to leak,
leading
to
refrigerant
and
compressor
oil
to
leak,
leading
to
replacement of the damaged compressor,
replacement
of the damaged
compressor,
restricted expansion
valve, contaminated
restricted
expansion
valve,
contaminated
evaporator and contaminated condenser, the
evaporator
andledcontaminated
condenser, the
leaking o-ring
to needed repairs.
leaking o-ring led to needed repairs.
Note the illustration of the Parts Information
Note the illustration of the Parts Information
entry section of a warranty claim that follows,
entry section of a warranty claim that follows,
and remember to always select the part that
and remember to always select the part that
caused the repair as the “Primary” part.
caused the repair as the “Primary” part.
"Primary”
"Primary”
"Primary”
part
part
part
From the manufacturer's viewpoint, having the
From
manufacturer's
having the
correctthedata
allows for viewpoint,
quicker information
correct
data
allows
for
quicker
information
processing, which in turn allows them to quickly
processing, which in turn allows them to quickly
Remove
Remove
Remove
Press the
the
Press
Press the
release
tab
release
tab
release tab
GROUP
GROUP 23
23 −
− Automatic
Automatic Transmission
Transmission
ND
POOR 1-2 UPSHIFT AND/OR 2 ND
GEAR
POOR 1-2 UPSHIFT AND/OR 2 ND GEAR
ENGAGEMENT — 2012 Galant. If a customer
ENGAGEMENT — 2012 Galant. If sta customer
gear, the
reports delayed engagement of 1st
reports delayed engagement of 1st gear, the
vehicle won't move with the shift selector in the
vehicle won't move with the shift selector in the
D position until engine speed increases, or they
D position until engine speed increases,
st or they
nd
and 2nd
report poor shift quality between 1st
report poor shift quality between 1st and 2nd
gears, check pressures and pay attention to the
gears, check pressures and pay attention to the
under drive clutch pressure. If it's low at idle but
under drive clutch pressure. If it's low at idle but
improves off idle, there may be scoring of the
improves off idle, there may be scoring of the
under drive clutch retainer, causing a loss of
under drive clutch retainer, causing a loss of
pressure at low fluid volume.
pressure at low fluid volume.
Disassemble the transmission and look for
Disassemble
the on
transmission
and look
for
rotational scoring
the inner retainer
surface.
rotational
scoring
on
the
inner
retainer
surface.
You may also find a damaged piston or damaged
You
may also
find
a damaged
or damaged
clutches.
If you
find
this typepiston
of damage
during
clutches.
If
you
find
this
type
of
damage
inspection, replace the under drive during
clutch
inspection,
drive
clutch
retainer and replace
seals, andthe
anyunder
additional
damaged
retainer
and clutch
seals, and
any additional damaged
under drive
components.
under drive clutch components.
1
1
254829_TT_Newsletter.indd 1
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playing where it left off.
playing where it left off.
Scored/discolored
Scored/discolored
TT
TT
GROUP 52B − SRS Airbag
GROUP 52B − SRS Airbag
CLOCK SPRING NOISE WHEN TURNING
CLOCK
SPRING NOISE
TURNING
THE STEERING
WHEELWHEN
— 2013-15
Outlander
THE
STEERING
WHEEL
—
2013-15
Sport. MMNA is investigating a Outlander
noise heard
Sport.
is investigating
a noise
from MMNA
the clockspring
area when
the heard
steering
from
the
clockspring
area
when
the
steering
wheel is turned. If you are able to verify
the con­
wheel
is turned.
If you
to averify
con­
dition,
we would
likeare
to able
obtain
videothe
recording
dition,
we
would
like
to
obtain
a
video
recording
(with sound) of the condition. We also request
(with
of theTechLine
condition.
We aalso
request
thatsound)
you contact
so that
questionnaire
thatconcerning
you contact
TechLine
so
that
a
questionnaire
this matter can be sent to you. Return
concerning
this matterto
can
be sent toatyou.
Return
the questionnaire
TechLine
MMNATech­
[email protected].
questionnaire to TechLine
at
MMNATech­
This investigation closes
[email protected].
This investigation closes
May 31, 2015.
May 31, 2015.
LEFT OR RIGHT LIFTGATE LIGHT
LEFT
OR RIGHT
LIFTGATE ATLIGHT
ASSEMBLY
CRACKED/BROKEN
UPPER
ASSEMBLY
CRACKED/BROKEN
AT UPPER
CORNER — 2013-15 Outlander
Sport.
CORNER
—clearance
2013-15
Outlander
Sport.
Insufficient
between
the liftgate
light
Insufficient
between the light
liftgate
light
assemblyclearance
and the combination
may
cause
assembly
and light
the combination
maywhen
causethe
the tailgate
lens to cracklight
or break
theliftgate
tailgateislight
lens
to
crack
or
break
when
thethe
closed. A 4mm clearance between
liftgate
is
closed.
A
4mm
clearance
between
the
two components is required to prevent contact.
two components is required to prevent contact.
TT
TT
GROUP 54 − Chassis Electrical
GROUP 54 − Chassis Electrical
PLAY/PAUSE
BUTTON
DOES
NOT
PLAY/PAUSE
BUTTON
DOES
NOT
FUNCTION WITH
CD — 2014
- 15 Outlander,
FUNCTION
WITHOutlander
CD — 2014
- 15 Outlander,
Lancer models,
Sport.
On vehicles
Lancer
models,with
Outlander
On Bluetooth
vehicles ®
equipped
the baseSport.
radio and
®
equipped
withthe
theplay
base()/pause(
radio and ǁBluetooth
streaming,
) feature (the
streaming,
ǁ) feature
(thefor
number the
“5” play
preset()/pause(
button) only
functions
®. Thefor
number
preset
button)
only functions
radio
audio “5”
being
streamed
via Bluetooth
®. The radio
audio
being
streamed
via Bluetooth
does
not have
a specific
play/pause
control for
does
notYou
have
specific aplay/pause
control
forunit
CD.
cana“pause”
CD by powering
the
CD.OFF.
You When
can “pause”
a CDback
by powering
the unit
powered
ON, the CD
begins
OFF. When powered back ON, the CD begins
When replacing a broken or cracked light, follow
When
a brokenprocedure
or cracked to
light,
followthe
the replacing
service manual
remove
theinner
service
manual
the
liftgate
trim procedure
and loosen to
theremove
liftgate light's
inner
liftgate To
trim
and loosen
the
liftgate light's
fasteners.
achieve
a 4mm
clearance,
hold the
fasteners.
To achieve
a 4mm
the
light assembly
towards
theclearance,
inside of hold
the tailgate
light
assembly
the inside
of the
tailgate
and
tighten towards
the fasteners
snug.
Then
torque
andthem
tighten
the fasteners snug. Then torque
to spec.
them to spec.
TT
TT
TECHLINE
TECHLINE
(800) 446-6064
(800) 446-6064
HOURS:
HOURS:
Monday — Friday
Monday — Friday
6:30 − 11:30 am & 12:30 − 3:30 pm
6:30
11:30 are
am Pacific
& 12:30Time
− 3:30 pm
All−times
All
times
are
Pacific
Time
NOTE: Techline is closed every THURSDAY from
NOTE:
is closed
every
from
9:30 -Techline
10:30 A.M
(Pacific)
for THURSDAY
a staff meeting.
9:30 - 10:30 A.M (Pacific) for a staff meeting.
2
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TT
TT
CVIR Success
Biggers
Biggers Mitsubishi,
Mitsubishi, Elgin,
Elgin, IL
IL
A
A dealer
dealer who
who increased
increased his
his service
service business
business using
using the
the
Computerized
Vehicle
Inspection
Report.
Computerized Vehicle Inspection Report.
(L-R):
(L-R): Keith
Keith Becker
Becker (Service
(Service Manager),
Manager), Juan
Juan Carrillo
Carrillo (Technician),
(Technician), Justin
Justin Rivera
Rivera (Technician),
(Technician), Pablo
Pablo Torres
Torres (Service
(Service
Advisor),
Sergio
Pantoja
(Technician),
Jeff
Gamache
(Technician),
Mike
Giusto
(Service
Advisor)
Advisor), Sergio Pantoja (Technician), Jeff Gamache (Technician), Mike Giusto (Service Advisor)
When
When the
the CVIR
CVIR was
was first
first introduced,
introduced, Service
Service Manager
Manager Keith
Keith Becker
Becker at
at Bigger's
Bigger's Mitsubishi
Mitsubishi in
in Elgin,
Elgin, IL
IL
didn't
see
its
value.
They
were
doing
fine
with
the
paper
based
27
point
inspection.
However,
as
didn't see its value. They were doing fine with the paper based 27 point inspection. However, as aa favor
favor
to
to his
his DPSM,
DPSM, he
he agreed
agreed to
to complete
complete one
one aa day.
day. Initially
Initially there
there was
was resistance
resistance from
from his
his technicians,
technicians, and
and
Keith
also
had
concerns,
because
the
CVIR
took
longer
to
complete
and
enter
into
the
MEDIC.
Keith also had concerns, because the CVIR took longer to complete and enter into the MEDIC. It
It didn't
didn't
take
take long
long for
for them
them to
to see
see the
the light.
light. Completed
Completed CVIRs
CVIRs were
were being
being acted
acted on
on by
by more
more customers
customers and
and once
once
everyone
realized
how
much
business
increased,
the
resistance
became
a
memory.
Now,
every
everyone realized how much business increased, the resistance became a memory. Now, every R.O.
R.O.
written
written has
has aa CVIR
CVIR completed,
completed, including
including those
those for
for their
their discounted
discounted quick
quick lube
lube service,
service, CVIR
CVIR has
has helped
helped
increase
increase service
service labor
labor revenue
revenue by
by 30%.
30%.
The
introduction
of
the
PC
based
The introduction of the PC based CVIR
CVIR Version
Version 2,
2, has
has relieved
relieved the
the logjam
logjam caused
caused by
by only
only having
having the
the
MEDIC
for
creating
CVIRs.
To
make
it
an
even
quicker
and
more
efficient
process,
the
dealer
MEDIC for creating CVIRs. To make it an even quicker and more efficient process, the dealer principle
principle
invested
invested in
in 44 PCs,
PCs, which
which are
are dedicated
dedicated to
to the
the technical
technical staff.
staff. Since
Since each
each technician
technician has
has his
his own
own login
login ID
ID
for
the
MDL,
it
made
sense
to
make
it
as
easy
as
possible
for
everyone
to
enter
or
update
reports.
for the MDL, it made sense to make it as easy as possible for everyone to enter or update reports.
The
The process
process of
of completing
completing CVIRs
CVIRs has
has changed
changed how
how Keith's
Keith's technicians
technicians approach
approach their
their role
role in
in the
the
business.
Yes,
they
still
are
responsible
for
the
successful
repair
or
servicing
of
the
vehicle,
but
Keith
business. Yes, they still are responsible for the successful repair or servicing of the vehicle, but Keith says
says
that
that they
they now
now also
also think
think more
more like
like service
service advisors.
advisors. ”They've
”They've become
become aa larger
larger part
part of
of the
the process
process of
of
recommending
work
that
should
be
done,
and
how
it's
presented
to
the
customer.
They
recommending work that should be done, and how it's presented to the customer. They better
better
understand
understand how
how the
the process
process translates
translates into
into increased
increased service
service business
business for
for the
the dealership.”
dealership.”
According
to
Keith,
a
big
part
of
CVIR's
success
at
Biggers
comes
from
presentation.
According to Keith, a big part of CVIR's success at Biggers comes from presentation. The
The report
report is
is
emailed
to
the
customer.
The
colors
showing
the
status
of
each
category
really
pop
off
the
computer
emailed to the customer. The colors showing the status of each category really pop off the computer
screen
screen giving
giving aa professional
professional appearance.
appearance. When
When aa customer
customer arrives,
arrives, aa service
service advisor
advisor discusses
discusses the
the report
report
with
them
while
displaying
it
on
an
iPad.
Waiting
customers
are
usually
already
reviewing
it
with them while displaying it on an iPad. Waiting customers are usually already reviewing it on
on their
their
smartphone.
smartphone. Biggers
Biggers uses
uses the
the Additional
Additional Comments
Comments section
section of
of the
the report
report to
to personalize
personalize it
it for
for each
each
customer.
customer. Each
Each item
item is
is prioritized
prioritized numerically
numerically with
with complete
complete pricing
pricing details.
details. This
This way
way customers
customers
understand
understand exactly
exactly what
what repairs
repairs are
are most
most important,
important, and
and how
how much
much they
they will
will cost.
cost. The
The impact
impact this
this has
has
on
customers
is
noticeable.
Keith
says
it
helps
them
feel
less
like
they're
being
sold,
and
more
like
on customers is noticeable. Keith says it helps them feel less like they're being sold, and more like they're
they're
part
part of
of the
the process.
process. Some
Some have
have offered
offered positive
positive comments
comments and,
and, because
because it's
it's so
so unique,
unique, some
some have
have
actually
mentioned
that
they
don't
see
anything
like
it
at
dealerships
that
service
their
other
actually mentioned that they don't see anything like it at dealerships that service their other vehicles.
vehicles.
The
The CVIR
CVIR is
is also
also aa handy
handy tool
tool for
for customers.
customers. It
It acts
acts as
as aa reminder
reminder so
so they
they can
can set
set an
an alarm
alarm in
in their
their
calendar
for
followup,
or
they
can
use
it
to
discuss
needed
work
with
their
spouse.
When
they
do
calendar for followup, or they can use it to discuss needed work with their spouse. When they do return
return
with
with the
the vehicle,
vehicle, it's
it's usually
usually with
with aa paper
paper copy
copy of
of the
the report
report in
in hand
hand or
or displayed
displayed on
on their
their smartphone.
smartphone.
CVIR
has
changed
the
way
Biggers
Mitsubishi
sells
service.
Tech
savvy
customers
CVIR has changed the way Biggers Mitsubishi sells service. Tech savvy customers don't
don't want
want
yesterday's
inspection
report.
They
want
something
that
is
consistent
with
other
aspects
of
their
yesterday's inspection report. They want something that is consistent with other aspects of their life
life and
and
their
their thinking.
thinking. Biggers,
Biggers, and
and other
other dealers
dealers who
who use
use CVIR,
CVIR, have
have recognized
recognized the
the impact
impact it
it has
has on
on today's
today's
customer.
customer. And
And they're
they're reaping
reaping the
the rewards
rewards of
of using
using it
it on
on every
every R.O.
R.O. they
they write.
write.
33
254829_TT_Newsletter.indd 3
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TT
TT
Call the MEDIC Hotline for ALL MEDIC & Scan Tool hardware
Callorthe
MEDICissues.
HotlineCall
for TECHLINE
ALL MEDICfor&vehicle
Scan Tool
hardware
software
technical
issues.
or software issues. Call TECHLINE for vehicle technical issues.
As of 8/19/14: Total Hits - 6317 Reflash Database - N14051
As of 8/19/14: Total Hits - 6317 Reflash Database - N14051
MEDIC 3 Version - 3.2
MEDIC 3 Update - 281
MEDIC 3 Version - 3.2
MEDIC 3 Update - 281
MUT-III Version - 31.0.1
Raider Scan Tool Version - 6.0
MUT-III Version - 31.0.1
Raider Scan Tool Version - 6.0
MEDIC
Hotline (800) 846-7575
MEDIC
Hotline (800) 846-7575
NEW MEDIC HARDWARE AND SOFTWARE RELEASED
NEW MEDIC HARDWARE AND SOFTWARE RELEASED
MMNA began shipping the new Panasonic Toughpad based MEDIC 4 to dealers during the week of
MMNA
began
shipping
new Panasonic
Toughpad
based
MEDIC
4 to dealers
duringThe
theToughpad
week of
August
11, with
final the
shipments
expected
to complete
by the
beginning
of October.
August
11,
with
final
shipments
expected
to
complete
by
the
beginning
of
October.
The
Toughpad
is combined with the new VCI LITE, a compact version of the VCI. The Touchpad features a
is combined
with
the
new VCI format,
LITE, aeliminating
compact version
of for
theaVCI.
Touchpadtouch
features
touchscreen
with
widescreen
the need
mouse The
or integrated
pad aand
touchscreen
with
widescreen
format,
eliminating
the
need
for
a
mouse
or
integrated
touch
pad
and
buttons (like the MEDIC 3 Toughbook). Each tablet is preloaded with the new MEDIC 4 software.
buttons (like the MEDIC 3 Toughbook). Each tablet
is
preloaded
with
the
new
MEDIC
4
software.
® provides over the Toughbook. The first and most
There are a number of advantages the Toughpad
® provides
over the in
Toughbook.
The
firstenvironment.
and most
There
are
a
number
of
advantages
the
Toughpad
obvious is the portability of the tablet, allowing for full mobility
a high paced
work
obvious
is
the
portability
of
the
tablet,
allowing
for
full
mobility
in
a
high
paced
work
environment.
A stylus pen comes with the tablet and can be used in place of your finger. It is conveniently stored
A stylus
comes
with theand
tablet
and can
be used
in placetoofattach
your itfinger.
is conveniently
stored
on thepen
tablet's
underside
a coiled
tether
is included
to the It
tablet.
An easily accessible
on onscreen
the tablet's
underside
and
a
coiled
tether
is
included
to
attach
it
to
the
tablet.
An
easily
accessible
keyboard eliminates the need for a separate keyboard. Convenient USB ports allowing
onscreen
keyboard
eliminates
theheadphones
need for a and
separate
keyboard.
Convenient
USB ports
connections
for two
devices or
an HDMI
connection
are available
behindallowing
a panel on
connections
for
two
devices
or
headphones
and
an
HDMI
connection
are
available
behind
a panel on
the side of the tablet frame.
the side of the tablet frame.
Another advantage is the tablet's utility and low maintenance. Since the Toughpad is a member of
Another
advantage
is the tablet's
maintenance.
Since
the rugged
Toughpad
is a member
of
the Panasonic
Tough
devices utility
family,and
its low
durability
is an asset
in the
environment
typically
thefound
Panasonic
Tough
devices
family,
its
durability
is
an
asset
in
the
rugged
environment
typically
in automotive service departments. Tough devices are used by emergency responders and the
found
in automotive
service
Tough
devices
are usedThe
by emergency
responders
military,
confirming
their departments.
ability to withstand
rough
treatment.
screen is easy
to clean,and
andthe
a soft
military,
confirming
their
ability
to
withstand
rough
treatment.
The
screen
is
easy
to
clean,
and
a soft
cloth specifically designed to prevent scratches to the screen's surface is included.
cloth specifically designed to prevent scratches to the screen's surface is included.
The compact sized VCI LITE is small enough to be attached to the back of the Toughpad using 3M
 USB
TheDual
compact
VCIadhesive
LITE is small
enough to It
becommunicates
attached to the
back
the Toughpad
using903M
Locsized
fastener
tape (included).
with
theoftablet
through a short
 USB
Dual
Loc
fastener
adhesive
tape
(included).
It
communicates
with
the
tablet
through
a
short
90
cable, and new MUT-III main harness cables connect to the vehicle's DLC.
cable, and new MUT-III main harness cables connect to the vehicle's DLC.
While the MEDIC screens have a new modern appearance, all of the normal MEDIC modules are intact,
While
screens
a new
all of the normal
MEDIC
moduleswith
are intact,
andthe
theMEDIC
button and
tab have
locations
aremodern
still the appearance,
same. Each Toughpad
kit has
been shipped
a MEDIC
and4the
button
and
tab
locations
are
still
the
same.
Each
Toughpad
kit
has
been
shipped
with
a MEDIC
Starter's Guide to assist you in navigating the tablet and its features. For details about using
MEDIC
4 Starter's
Guide
to assist you
in navigating
the tablet
and itstofeatures.
For details
using MEDIC
4, review
the starter's
guide,
and pay special
attention
the MUT-III
sectionabout
beginning
on page 7.
4, review
the starter's
and pay
special
attention
to theLITE
MUT-III
beginning
page 7. to
This section
covers guide,
the “Setup
V.C.I.”
function
that VCI
must section
go through
when on
it connects
This
section
covers
the
“Setup
V.C.I.”
function
that
VCI
LITE
must
go
through
when
it
connects
to
certain vehicles.
certain vehicles.
MMNA is confident this new, state of the art, MEDIC platform will enhance your ability to properly
MMNA
is confident
thisMitsubishi
new, state products
of the art,and
MEDIC
platform
will enhance your ability to properly
diagnose
and repair
satisfy
your customers..
diagnose and repair Mitsubishi products and satisfy your customers..
4
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TT
TT
Technical
Technical Training
Training Schedule
Schedule
September
September -- October,
October, 2014
2014
Always
Always check
check the
the MDL
MDL for
for schedule
schedule updates.
updates. Mobile
Mobile Training
Training does
does not
not appear
appear on
on these
these calendars.
calendars.
Contact
your
District
Parts
&
Service
Manager
for
information
about
mobile
training
in
Contact your District Parts & Service Manager for information about mobile training in your
your area.
area.
East
East Zone
Zone -- N.J.
N.J. Tech
Tech Training
Training Center
Center
East
East Zone
Zone -- Atlanta
Atlanta Tech
Tech Training
Training Center
Center
West
West Zone-Dallas
Zone-Dallas Tech
Tech Training
Training Center
Center
California
California Technical
Technical Training
Training Center
Center
NEWS:
NEWS:
Student
Student Guides:
Guides: Current
Current technical
technical training
training Student
Student Guides
Guides are
are available
available on
on MDL
MDL at
at Service
Service —>
—> Tech
Tech
Training
—>
Training
Module
Resource
Library
—>
Subject
Area.
You
can
review
them
Training —> Training Module Resource Library —> Subject Area. You can review them prior
prior to
to
attending
attending training
training courses
courses or
or as
as aa refresher
refresher during
during diagnosis
diagnosis and
and repair.
repair.
DiamondPro:
DiamondPro: As
As we
we approach
approach the
the final
final quarter
quarter of
of 2014,
2014, review
review your
your DiamondPro
DiamondPro status
status to
to make
make sure
sure
you're
up
to
date
on
all
of
the
requirements
to
maintain
your
current
DiamondPro
level
or
achieve
you're up to date on all of the requirements to maintain your current DiamondPro level or achieve the
the
next
next level.
level. Schedule
Schedule any
any missing
missing classes
classes and
and take
take the
the quarterly
quarterly quizzes.
quizzes. Waiting
Waiting until
until the
the last
last minute
minute
can
can cause
cause you
you to
to miss
miss out.
out.
55
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TT
TT
TT
The following information was recently released:
The following information was recently released:
The following information was recently released:
Number
Number
SR-14-005
Number
SR-14-005
Title
Vehicles
Title
Vehicles
2007 & 2009 Outlander
Outlander AWD Replacement
TitleReplacement
Vehicles
Outlander
Outlander
TransferAWD
Assembly
- Safety 2007 & 2009
Transfer
Assembly
Safety
Recall
Campaign
2007 & 2009 Outlander
Outlander AWD Replacement
Recall Campaign
Transfer
Assembly
- Safety
2007-13 Outlander Power
2007-2013
Outlander
Power
Recall
Campaign
2007-2013
Outlander
Power
2007-13
Outlander
Power
Steering
Pressure
Hose Steering
Hose Removal
Steering
Hose
Removal
Steering
Pressure
Hose
Safety
Recall
Campaign
Service
Points
2007-13 Outlander Power
2007-2013 Outlander Power
Service Points
Safety Recall
Campaign
Steering
Pressure
Hose Steering
Hose Removal
Safety
Recall
Campaign
Service
NewPoints
Model Service
2015
Outlander
Sport
New
Model Service
2015 Outlander Sport
Information
& Features
Information
& Features
New
Model
Service
20152015
Outlander
Sport
New
Model
Service
Outlander
Information
& Features
New
Model Service
2015 Outlander
Information
& Features
Information
& Features
New
Model
Service
20152015
Outlander
New
Model
Service
Lancer
Information
&
Features
New
Model Service
2015 Lancer
Information
& Features
Information
& Features
New
Model Service
20152015
Lancer
Technical
Specifications
Lancer
Information
& Features
Technical Specifications
2015 Lancer
Subject
Subject
Instructs dealer to inspect the
Subject
Instructs
dealer
to
transfer
case
oninspect
five (5)the
specific
transfer
case
on
five
(5) specific
vehicles
and
replace
if the
indicated.
Instructs dealer to inspect
SR-14-005
vehicles case
and replace
if indicated.
transfer
on five (5)
specificthe
Instructs dealers
to inspect
SR-14-006
vehicles
and
replace
if
indicated.
SR-14-006
Instructs
dealers
to
inspect
the and
clearance between the hose
clearance
between
the
hose
and as
the
exhaust.
Repair
or
replace
Instructs dealers to inspect the
SR-14-006
the indicated.
exhaust.
Repairthe
or hose
replace
clearance
between
andas
indicated.
the
exhaust. Repair
or replace asfor
TSB-14-00-011
Highlights
new information
indicated.
TSB-14-00-011
Highlights
information
the 2015new
Outlander
Sport.for
the 2015 Outlander
Sport. for
TSB-14-00-011
Highlights
new
information
TSB-14-00-012
Highlights new information for
the
20152015
Outlander
Sport. for
TSB-14-00-012
Highlights
new
information
the
Outlander.
the
2015
Outlander.
TSB-14-00-012
Highlights
newnew
information
for for
TSB-14-00-014
Highlights
information
the
20152015
Outlander.
TSB-14-00-014
Highlights
new
information for
the
Lancer.
the 2015 Lancer.
TSB-14-00-014
Highlights
information
for 2015
TSB-14-00-015
Providesnew
technical
specs for
the
2015
Lancer.
TSB-14-00-015
Provides
technical
specs
for
2015
Lancer.
Lancer. technical specs for 2015
TSB-14-00-015
Technical
Specifications
2015
Lancer
Provides
Extends the warranty for the
TSB-14-15-001
Front Exhaust Pipe Seal Ring
2008-11 Lancer/Lancer
TSB-14-15-001
Front
ExhaustExtension
Pipe Seal Ring
2008-11
Lancer/Lancer
Extends
the warranty
the
described
part to 10for
yrs/120K
Warranty
Sportback,
Outlander, 2011 Lancer.
Warranty
Extension
Sportback,
Outlander,
described
part
to 10
yrs/120K
milesthe
(200,000
km)
Outlander
Sport 2011
Extends
warranty
for the
TSB-14-15-001
Front
Exhaust
Pipe Seal Ring
2008-11
Lancer/Lancer
Outlander Sport
miles (200,000
described
part km)
tofor
10 correct
yrs/120K
Sportback,
Outlander, 2011
TSB-14-16-002 Warranty
StarterExtension
Motor Assembly
2014 Mirage
Adds details
starter
miles
(200,000
km)
Outlander
Sport
TSB-14-16-002
Starter
Motor Assembly
2014 Mirage
Adds
details for
correct
starter
Installation
- SMR
installation
due
to part
Installation
- SMR
installation
part starter
supersession.
TSB-14-16-002
Starter
Motor
Assembly
2014 Mirage
Adds
detailsdue
for to
correct
supersession.
Installation
SMR
installation
due
to
part
Revises TSB-13-22-002 to add
2008-15 Lancer Evolution,
TSB-14-22-002
TC-SST Transmission Clutch
supersession.
TSB-14-22-002
TC-SST
Transmission
Clutch
2008-15
Lancer
Evolution,
Revises
TSB-13-22-002
to add
information
about using
2009-15
Lancer/Lancer
Assembly
Replacement
Assembly
Replacement
2009-15
Lancer/Lancer
information
about
using
Toughpad
during
repairs.
Sportback
Ralliart
Procedure
REVISED
Revises TSB-13-22-002 to add
2008-15 Lancer Evolution,
TSB-14-22-002
TC-SST Transmission Clutch
Procedure Replacement
- REVISED
Sportback
Ralliart
Toughpad during
repairs.
information
using diagnosis
Lancer/Lancer
2014-15
Outlander
Updates about
DTC C123C
TSB-14-27-001 Assembly
Update Troubleshooting for 2009-15
Toughpad
during
repairs.
Sportback
Ralliart
Procedure
REVISED
TSB-14-27-001
Update
Troubleshooting
for
2014-15
Outlander
Updates
DTC
C123C
diagnosis
DTC C123C - SMR
in the service manual.
DTC
C123C
SMR
in
the
service
manual.
2014-15
Outlander
C123C
diagnosis to
TSB-14-27-001
Troubleshooting
2007-13
Outlander, 2008-14 Updates
AddsDTC
clearance
specification
TSB-14-37-004 Update
Power
Steering Hose for
DTC
C123C
- SMR
in
the
service manual.
TSB-14-37-004
Power
Steering
2007-13
Outlander,
2008-14
Adds
clearance
specification
Installation
-Hose
SMR
Lancer
based models
replacement
procedure. to
Installation
- SMR
Lancer based
models2008-14
replacement
procedure.
Outlander,
Adds
clearance
specification
to
TSB-14-37-004
Steering
HoseReplacement2007-13
2011-14
Outlander
Sport
Advises
technicians
re. installa­
TSB-14-52A-003 Power
A-Pillar
Trim
Installation
SMR
Lancer
based
models
replacement
procedure.
TSB-14-52A-003
A-Pillar
Trim
Replacement
2011-14
Outlander
Sport
Advises
technicians
re.
installa­
Procedure - SMR
tion of superseded part number.
Procedure Trim
- SMRReplacement
tion of superseded
part
number.
TSB-14-52A-003
A-Pillar
2011-14
Outlander
Sport
Advises
technicians
re. installa­
Updates
the service
manual with
TSB-14-54-009
Headlight Removal and
2009-11 Lancer, Lancer
Procedure
SMR
tion
of
superseded
part
number.
TSB-14-54-009
Headlight
Removal and
2009-11
Lancer,2008-11
LancerLancer Updates
the service manual
with
new replacement
instructions
Installation-SMR
Sportback,
Installation-SMR
Sportback,
2008-11
Lancer
newdue
replacement
instructions
tothe
a new
vendor.
Evolution,
2010-12
Updates
service
manual with
2009-11
Lancer,
Lancer
TSB-14-54-009
Headlight
Removal and
Evolution,
2010-12
due to
a new vendor.
Outlander
new
replacement
instructions
Installation-SMR
Sportback,
2008-11 Lancer
Outlander 2010-12
due
to
a
new
vendor.of headlamp
Evolution,
Revises
diagram
TSB-14-54-010
Updated Headlamp Relay Cir­
2009-14 Lancer. Lancer
Outlander
TSB-14-54-010
Updated
Relay Cir­
2009-14
Lancer.
LancerLancer Revises
diagram
of headlamp
internal
circuitry.
cuit - Headlamp
SMR
Sportback,
2008-14
cuit
SMR
Sportback,
2008-14
Lancer
internal
circuitry.
Evolution,
2010-13
Revises diagram of headlamp
TSB-14-54-010
Updated Headlamp Relay Cir­
2009-14 Lancer. Lancer
Evolution,
2010-13
Outlander
internal circuitry.
cuit - SMR
Sportback,
2008-14 Lancer
Outlander
Evolution, 2010-13
Outlander
� Copyright 2014 Mitsubishi Motors North America, Inc.
� Copyright 2014 Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi Dealer Link,
� The
Copyright
2014 Mitsubishi
Motors
North America,
Inc.
information
contained in
this bulletin
is subject
to change.
the latestwebsite
version(www.mitsubishitechinfo.com)
of this document, go to the Mitsubishi
Dealer Link,
MEDIC,
or the
Mitsubishi
Service For
Information
.
MEDIC,
or
the
Mitsubishi
Service
Information
website
(www.mitsubishitechinfo.com)
.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi Dealer Link,
MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
6
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