17NA326

Bulletin No.:
Service Bulletin
Date:
17-NA-326
December, 2019
TECHNICAL
Subject:
Rear Brake Squeak Type Noise
This bulletin replaces PIC6268. Please discard PIC6268.
Brand:
Model:
Model Year:
from
VIN:
to
Buick
LaCrosse
2017
2018
Chevrolet
Equinox
2018
2020
GMC
Terrain
2018
2020
from
to
Engine:
Transmission:
Involved Region or Country
United States, Canada, Mexico, Middle East, Iraq, Israel, Argentina, Brazil, Chile, GM
Korea Company
Condition
Some customers may comment on a squeak type noise heard from the rear brakes when
cold. This noise will typically occur on first brake apply when the brakes are cold.
Note: This condition may not be duplicated if the brakes are warm.
Correction
Replace the rear brake pads.
Service Procedure
Warranty Information
Refer to Rear Disc Brake Pads Replacement in SI.
Repairs made for the specific concern within this
bulletin may be covered under the New Vehicle Limited
Warranty Bumper-to-Bumper terms (Canada Base
Warranty). Refer to the vehicle’s Limited Warranty and
Owner Assistance Information booklet for coverage
details.
Parts Information
Use the vehicle identification number (VIN) and the GM
Electronic Parts Catalog (EPC) for obtaining the latest
part number.
Labor
Operation
2481938*
Description
Labor Time
Rear Disc Brake Pads
Replacement (Buick
LaCrosse)
0.9 hr
Rear Disc Brake Pads
Replacement (Chevrolet
Equinox and GMC Terrain)
0.7 hr
*This is a unique Labor Operation for bulletin use only.
Copyright 2019 General Motors LLC. All Rights Reserved.
Page 2
December, 2019
Bulletin No.: 17-NA-326
Version
4
Modified
Released October 11, 2017
February 8, 2018 – Removed the Malibu model.
March 26, 2019 – Added the 2018 GMC Terrain model, updated the Parts Information
statement and updated the Warranty Information.
December 16, 2019 – Added the 2019 and 2020 Model Years for Equinox and Terrain
and updated the Involved Region or Country section.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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