122-S7T2P-02
Service Bulletin Details
Public Details for: 122-S7T2P-02
Technical information concerning complaints that the interior surveillance system is deactivated in affected vehicles. The remedy is to reprogram the rear-end electronics control unit.
Models from 2020
2020 PORSCHE PANAMERA |
Models from 2019
2019 PORSCHE PANAMERA |
Models from 2018
2018 PORSCHE PANAMERA |
Models from 2017
2017 PORSCHE PANAMERA |
Service Technical Information 129/19 ENU 5789 5 Symptom - Body Exterior - Interior Surveillance Deactivated/SAFE Lock System Does Not Function: Re-programming Rear-end Electronics Control Unit (SY 129/19) Model Line: Panamera (971) Model Year: As of 2017 up to 2020 Subject: Control unit for rear-end electronics Symptom: Interior surveillance is deactivated and SAFE lock system does not function. The hazard warning lights give one long flash when locking and the Save LED in the door lights up for approx. 30 seconds. Cause: Due to a software error, the fault memory entries "B133029 - Interior surveillance sensors – signal implausible" and "B131D29 - Alarm siren – signal implausible" can be stored at times. As a result, the described symptoms occur. Remedial Action: In the event of a customer complaint and if the software version is "0367" or "0387", the rear-end electronics control unit must be re-programmed and coded. Information The total time required for control unit programming is approx. 8 minutes. Date of Introduction: New software version "0424" used from: Date 19.06.2019 VIN WP0ZZZ97ZLL192003 Required tools Tools: • • 9900 - PIWIS Tester 3 with installed PIWIS Tester software version 38.800.010 (or higher) Battery charger with a current rating of at least 90 A, e.g. VAS 5908 - Battery charger 90A. Preparatory work NOTICE Fault entry in the fault memory and control unit programming aborted due to low-voltage. • Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which can result in one or more fault entries and the abnormal termination of the programming process. Before getting started, connect a suitable battery charger with a current rating of at least 90 A to the jump-start terminals. AfterSales Jan 20, 2020 Page 1 of 4 5 Service Technical Information ENU 129/19 5789 NOTICE Control unit coding will be aborted if the WiFi connection is unstable. • An unstable WiFi connection can interrupt communication between the PIWIS Tester and the vehicle communication module (VCI). As a result, coding may be aborted. During control unit coding, always connect the PIWIS Tester to the vehicle communication module (VCI) via the USB cable. NOTICE Control unit coding will be aborted if the driver's key is not recognized • If the driver's key is not recognized in the vehicle, coding cannot be started or will be interrupted. Place the driver's key with the back facing down into the front left storage compartment in the center console to guarantee a continuous radio link between the vehicle and the driver's key. Work Procedure: 1 2 Place the driver's key with the back facing down into the front left storage compartment in the centre console (emergency start tray) to guarantee a continuous radio link between the vehicle and the driver's key Emergency start tray. Carry out general preliminary work for control unit programming as described in Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester - section on "Preliminary work"'. Emergency start tray Re-programming rear-end electronics control unit Work Procedure: 1 The basic procedure for programming a control unit is described in the Workshop Manual Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester - section on "Programming"'. Specific information on control unit programming in the context of this Technical Information: Jan 20, 2020 Page 2 of 4 Required PIWIS Tester software version: 38.800.010 (or higher) Type of control unit programming: Control unit programming using the "Campaign" function in the Additional menu on the PIWIS Tester by entering a programming code. AfterSales Service Technical Information 129/19 ENU 5789 5 Programming code: F6S1D Programming sequence: Read and follow the information and instructions on the PIWIS Tester during the guided programming sequence. During the programming sequence, the rear-end electronics control unit is re-programmed and then re-coded automatically. Do not interrupt programming. Programming time (approx): 8 minutes Software version programmed during this campaign: 0424 Procedure in the event of error messages appearing during the programming sequence: Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester - section on "Fault finding"'. Procedure in the event of abnormal termination of control unit programming: Repeat control unit programming by restarting programming. Following control unit programming, the software version can be read out of the front-end electronics control unit in the 'Extended identification' menu using the PIWIS Tester. Concluding work Work Procedure: 1 Carry out general subsequent work for control unit programming as described in Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester - section on "Subsequent work"'. Invoicing Invoicing: For documentation and warranty invoicing, enter the labor operation and PQIS coding specified below in the warranty claim: APOS Labor operation I No. 57892500 Programming control unit for rear-end electronics AfterSales Jan 20, 2020 Page 3 of 4 5 Service 5789 Technical Information ENU 129/19 PQIS coding: Location (FES5) 57890 Control unit for rear-end electronics Damage type (SA4) 1614 Function not as specified References: Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester' Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2020 Porsche Cars North America, Inc. Jan 20, 2020 Page 4 of 4 AfterSales