SFCC_JAN20_11

CAMPAIGN LAUNCH STATUS
SERVICE ACTION N403-20MY LR OWNER HANDBOOKS
N403 - HANDBOOK CORRECTIONS TO
WARRANTY TERMS
•
Existing handbooks state incorrect battery and
or vehicle warranty coverages.
•
All affected models require a new handbook
printed with correct warranty data.
•
Stock of new handbooks are to be shipped
directly to each Retailer with quantities based
on inventory and sales records by model.
AFFECTED MODELS
20MY
L405/L494/L560/L462/L550
VOLUME AFFECTED
37,526 US only
REPAIR
Remove existing handbook
and replace with latest
version. Complete at PDI ,
prior to delivery or at next
service visit for sold cars.
REPAIR TIME
0.1hrs + DIDO
•
Replaced handbooks can be recycled
LAUNCH
January 24th 2020
•
Not all vehicles in the VIN range are affected.
Check DDW to confirm eligibility.
Notes
Ports are completing this
action on cars in pipeline