M011603900

Service Bulletin Details

Public Details for: M011603900

On certain reman water pumps incorrect gear placement on the shaft may lead to excessive axial end play resulting in leaks. Follow the identified procedure to inspect the water pump end play.


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Technical Information Bulletin
Excessive Reman Water Pump Shaft End Play May Occur on Certain C9 through C18 Engines {1361,
1389}
Media Number -M0116039-00
Caterpillar: Confidential Yellow
Publication Date -2020/01/27
Date Updated -2020/01/27
i08027820
Excessive Reman Water Pump Shaft End Play May Occur on Certain
C9 through C18 Engines {1361, 1389}
SMCS - 1361; 1389
Agricultural Tractor
MT855 (S/N: BCC1-UP)
MT865 (S/N: BDS1-UP)
MTC855 (S/N: 8181-UP)
MTC865 (S/N: 8191-UP)
Articulated Truck
735 (S/N: WWC1-UP; B1N1-UP)
735B (S/N: L4D1-UP; T4P1-UP; E4R1-UP)
735C (S/N: LFJ1-UP; TFJ1-UP)
740 (S/N: WWD1-UP; B1P1-UP; DTX1-UP)
740 EJECTOR (S/N: B1R1-UP)
740 GC (S/N: 3F81-UP; 3T81-UP)
740B (S/N: L4E1-UP; GLH1-UP; T4R1-UP; E4S1-UP)
740B EJECTOR (S/N: L4F1-UP; T4S1-UP)
Cold Planer
PM-200 (S/N: P1C1-UP; P1M1-UP)
PM-201 (S/N: PNM1-UP)
PM620 (S/N: LH91-UP; 8RF1-UP)
PM622 (S/N: JCF1-UP)
PM820 (S/N: HN81-UP)
Electric Power Generation
C15 PET GEN SET (S/N: LWR1-UP)
C18 MAR GENSET (S/N: SSM1-UP; SSW1-UP)
XQP500 (S/N: XP21-UP; XP51-UP)
Engine
3508 (S/N: 5XM1-UP)
C-15 (S/N: EGH1-UP; MBN1-UP; 6NZ1-UP; 9NZ1-UP)
C-16 (S/N: W1A1-UP; 7CZ1-UP)
C-18 (S/N: JZB1-UP; CJP1-UP; MDP1-UP; MEP1-UP)
C13 (S/N: LEE1-UP)
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C15 (S/N: MG21-UP; XP81-UP; BS91-UP; KRA1-UP; TRB1-UP; SWE1-UP; C2F1-UP; N5F1-UP;
LDN1-UP; JEP1-UP; SDP1-UP; B5R1-UP; BXS1-UP; MXS1-UP; NXS1-UP; RKS1-UP; HAZ1-UP)
C18 (S/N: TNA1-UP; GTB1-UP; ZKB1-UP; RRC1-UP; GJE1-UP; JLE1-UP; EJG1-UP; BDN1-UP;
T2R1-UP; PHW1-UP; GEX1-UP)
Excavator
365C (S/N: ELC1-UP; GWC1-UP; MEM1-UP; FEN1-UP; PAR1-UP; MCS1-UP; MCY1-UP)
374 (S/N: KHH1-UP; JGP1-UP)
374D (S/N: PJA1-UP; PAP1-UP; PAS1-UP; PAX1-UP)
374F (S/N: AT21-UP; AP41-UP; DPE1-UP; EBF1-UP; NFJ1-UP; MFL1-UP; XWL1-UP; DNM1-UP)
385C (S/N: EDA1-UP; MMA1-UP; KGB1-UP; KBC1-UP; SBE1-UP; T2E1-UP; T2F1-UP; KKK1UP; EAM1-UP; JCM1-UP; WAW1-UP; MNZ1-UP)
390D (S/N: WAG1-UP; BYP1-UP; WAP1-UP; WBT1-UP; KCZ1-UP)
390F (S/N: EXB1-UP; HJD1-UP; PYE1-UP; TYE1-UP; MGF1-UP; HNG1-UP; FEH1-UP; HSM1UP; YHT1-UP; GAY1-UP)
395 (S/N: MZA1-UP)
Generator Set
3406E GEN SET (S/N: 9NN1-UP)
3456 GEN SET (S/N: DPG1-UP; 9BZ1-UP)
C15 GEN SET (S/N: AR21-UP; GB31-UP; T331-UP; CE51-UP; GG51-UP; LNA1-UP; LZA1-UP;
T4A1-UP; ZKA1-UP; L8B1-UP; PEC1-UP; C5E1-UP; STG1-UP; C5H1-UP; LXJ1-UP; C5L1-UP;
NKL1-UP; X5M1-UP; NAP1-UP; NSR1-UP; X4R1-UP; SNW1-UP; CYY1-UP)
C18 GEN SET (S/N: AN21-UP; AR31-UP; T341-UP; LNB1-UP; LZB1-UP; C6C1-UP; G4C1-UP;
N1C1-UP; L8D1-UP; N1D1-UP; STD1-UP; DKE1-UP; PEE1-UP; PEJ1-UP; LXK1-UP; NKK1-UP;
STM1-UP; DDS1-UP; EKW1-UP; NAW1-UP; M1Y1-UP; M1Z1-UP)
C18 LOCOMOTIVE (S/N: DCT1-UP)
C18 MARINE GS (S/N: GBM1-UP; CYN1-UP; GEN1-UP; MGS1-UP)
C9 GEN SET (S/N: C9E1-UP)
Hydraulic Shovel
6015 (S/N: DHB1-UP)
6015 FS (S/N: DHF1-UP)
6018 (S/N: DHT1-UP)
6018 FS (S/N: DHD1-UP)
Industrial Engine
C-15 IND (S/N: BEM1-UP)
C-16 IND (S/N: BFM1-UP)
C15 IND (S/N: JRE1-UP; MCW1-UP)
C15 INDUSTRIAL (S/N: JKG1-UP; JAS1-UP)
C18 INDUSTRIAL (S/N: JDA1-UP; MMB1-UP; NBB1-UP; WJB1-UP; WJH1-UP; WRH1-UP)
Landfill Compactor
826C (S/N: 87X1-UP)
826G Series II (S/N: AYH1-UP)
826H (S/N: AWF1-UP)
826K (S/N: 2321-UP; 2L31-UP; 2T61-UP; SET1-UP)
836G (S/N: BRL1-UP)
836H (S/N: BXD1-UP)
Load Haul Dump
R2900 (S/N: ZLK1-UP)
R2900G (S/N: GLK1-UP; JLK1-UP; NLK1-UP)
R3000H (S/N: RCM1-UP; RCY1-UP)
Locomotive
SD 50 (S/N: HJM1-UP)
Marine Engine
3406E MARINE (S/N: 9WR1-UP)
C15 MARINE (S/N: RLA1-UP)
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C18 MARINE (S/N: WKB1-UP; PLE1-UP; CKH1-UP; C1J1-UP; JHL1-UP; DTP1-UP; GES1-UP;
KJT1-UP; JKX1-UP; NAX1-UP; NAY1-UP)
C18 MARINE ENG (S/N: J2K1-UP; T2P1-UP)
Material Handler
MH3295 (S/N: PA91-UP)
Mobile Hydraulic Power Unit
365C MHPU (S/N: GSZ1-UP)
374D MHPU (S/N: JNZ1-UP)
374F MHPU (S/N: DP41-UP; H251-UP)
385C MHPU (S/N: M4E1-UP; MSF1-UP; M3P1-UP; M3W1-UP; E1Y1-UP)
390D MHPU (S/N: M1M1-UP)
390F MHPU (S/N: B371-UP; H271-UP; GMR1-UP)
Motor Grader
24M (S/N: B931-UP; B9K1-UP)
OEM Excavator Based Specialty Solution
374F OEM (S/N: FH91-UP; P4L1-UP)
390F OEM (S/N: N641-UP; PT71-UP; P4J1-UP)
Off-Highway Truck/Tractor
770 (S/N: M7W1-UP; BZZ1-UP)
770G (S/N: KD21-UP; RMA1-UP; TWA1-UP; KDH1-UP; ECM1-UP; ECX1-UP)
772 (S/N: RLB1-UP; J2M1-UP)
772G (S/N: KE31-UP; RME1-UP; LTS1-UP; KEX1-UP; LTX1-UP)
773F (S/N: EED1-UP; EXD1-UP)
773GC (S/N: RJZ1-UP)
785D (S/N: DMC1-UP; MSY1-UP)
On-Highway Transmission
CX35 (S/N: JWH1-UP)
Petroleum Engine
C-15 PETROLEUM (S/N: Z2C1-UP)
C15 PET GS ENG (S/N: PET1-UP)
C15 PETROLEUM (S/N: JDK1-UP; JDY1-UP)
C18 PETROLEUM (S/N: MPE1-UP; WJW1-UP; WJY1-UP)
Petroleum Power Train Package
C15 KNOCKDOWN K (S/N: 1151-UP)
C15P (S/N: PGN1-UP)
C18 KNOCKDOWN K (S/N: 1881-UP)
CX31-P600-C15I (S/N: PDM1-UP)
CX31-P600-C18I (S/N: PDL1-UP)
CX35-P800-C18I (S/N: PCZ1-UP)
TH35-C15I (S/N: PBN1-UP)
TH35-C15T (S/N: PBL1-UP)
Pipelayer
583T (S/N: CMX1-UP)
587T (S/N: FAT1-UP)
PL72 (S/N: P731-UP)
PL83 (S/N: CB21-UP; KSD1-UP; DLW1-UP)
PL87 (S/N: TEC1-UP; ZAC1-UP; KKJ1-UP)
Power Train
C15 POWER TRAIN (S/N: BP21-UP; LM31-UP)
C18 POWER TRAIN (S/N: LKX1-UP)
Reclaimer Mixer
RM500B (S/N: MB91-UP; TAS1-UP)
RM600 (S/N: AB91-UP)
RM800 (S/N: RTJ1-UP)
Road Reclaimer/Soil Stabilizer
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RM-500 (S/N: ASW1-UP)
Rotary Drill
MD6240 (S/N: SEL1-UP)
MD6290 (S/N: DR31-UP; DT81-UP)
Soil Compactor
825C (S/N: 86X1-UP)
825G Series II (S/N: AXB1-UP)
825H (S/N: AZW1-UP)
825K (S/N: 2331-UP; 2L91-UP; 2T91-UP; SEE1-UP)
Track-Type Tractor
D8R (S/N: JR81-UP; DWJ1-UP; 7XM1-UP)
D8T (S/N: AW41-UP; JJ51-UP; MB81-UP; J8B1-UP; FMC1-UP; MLN1-UP; FCT1-UP; JET1-UP;
KPZ1-UP)
D9 (S/N: JC21-UP; J3D1-UP)
D9T (S/N: TWG1-UP; NJH1-UP; RJS1-UP)
Underground Articulated Truck
AD30 (S/N: CXR1-UP; DXR1-UP; GXR1-UP)
AD45B (S/N: CXM1-UP; GXM1-UP)
AD55 (S/N: ANW1-UP; DNW1-UP)
Wheel Dozer
824C (S/N: 85X1-UP)
824G Series II (S/N: AWW1-UP)
824H (S/N: ASX1-UP)
824K (S/N: 2T21-UP; 2L41-UP; 2341-UP; RWB1-UP)
834G (S/N: BPC1-UP)
834H (S/N: BTX1-UP)
Wheel Loader
980G (S/N: 2KR1-UP; 2SR1-UP)
980H (S/N: PF81-UP; P8B1-UP; MHG1-UP; A8J1-UP; KZL1-UP; JMS1-UP)
980H Series 2 (S/N: MKP1-UP)
986H (S/N: 9861-UP; L8S1-UP)
986K (S/N: MH81-UP; NL81-UP; SWH1-UP)
988G (S/N: BNH1-UP)
988H (S/N: A7A1-UP; BXY1-UP)
Wheel Tractor-Scraper
621B (S/N: 2GB1-UP; 45P1-UP)
621E (S/N: 6AB1-UP)
621F (S/N: 4SK1-UP)
621G (S/N: DBB1-UP; DXB1-UP; MSE1-UP; KLK1-UP; NEL1-UP; KJW1-UP; DBX1-UP; MEX1UP)
621H (S/N: DBK1-UP)
623B (S/N: 46P1-UP)
623E (S/N: 6CB1-UP; 6YF1-UP)
623F (S/N: 6BK1-UP; 5EW1-UP)
623G (S/N: DBC1-UP; DBY1-UP)
623H (S/N: DBF1-UP)
627E (S/N: 7CG1-UP)
627F (S/N: 1DL1-UP)
627G (S/N: DBD1-UP; DBZ1-UP)
627H (S/N: DBW1-UP)
631D (S/N: 24W1-UP)
631E (S/N: 1AB1-UP)
631E Series II (S/N: 1NB1-UP; 3ND1-UP)
631G (S/N: DFA1-UP; DXE1-UP; DEM1-UP; M1W1-UP)
631K (S/N: WT61-UP; WTW1-UP)
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633D (S/N: 25W1-UP)
633E Series II (S/N: 2PS1-UP)
637D (S/N: 26W1-UP; 27W1-UP; 71W1-UP)
637E (S/N: 1FB1-UP; 1JB1-UP)
637G (S/N: DFJ1-UP; DEX1-UP)
637K (S/N: WTX1-UP; WTY1-UP)
641B (S/N: 65K1-UP)
650B (S/N: 58K1-UP)
651B (S/N: 67K1-UP)
657 (S/N: WSJ1-UP)
657B (S/N: 53K1-UP; 68K1-UP; 47M1-UP)
657E (S/N: 6MB1-UP; 5YR1-UP; 6PR1-UP; 6TR1-UP; 7KR1-UP; 86Z1-UP; 87Z1-UP; 90Z1-UP;
91Z1-UP)
657G (S/N: W1B1-UP; W1C1-UP; W1E1-UP; W1F1-UP; A4G1-UP; DXG1-UP; GER1-UP; GRS1UP)
666B (S/N: 66K1-UP)
Introduction
The problem that is identified below does not have a known permanent solution. Until a permanent solution is
known, use the solution that is identified below.
Problem
Incorrect gear placement on the shaft may lead to excessive axial end play resulting in leaks.
Solution
Do not operate or work on this product unless you have read and
understood the instruction and warnings in the relevant Operation and
Maintenance Manuals and relevant service literature. Failure to follow
the instructions or heed the warnings could result in injury or death.
Proper care is your responsibility.
Following the procedure below to inspect the water pump end play.
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Illustration 1
g06515042
1. Inspect the area shown in Illustration 1 where the gear was installed on the shaft.
Illustration 2
g06515045
2. If the gear and shaft are flush as shown in Illustration 2, the water pump is acceptable for use.
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Illustration 3
g06515047
3. If the shaft for the water pump is recessed more than 1 mm (0.04 inch) as shown above, test the movement
of the gear and shaft.
Illustration 4
g06515050
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4. Stand up the water pump. Pull on the gear while pressing the housing as shown in Illustration 4. If there is
greater than 1 mm (0.04 inch) of movement the part is not acceptable for use.
Illustration 5
g06515054
5. All suspected reman water pumps in Caterpillar parts inventory are being inspected and reworked if
necessary. Parts that are inspected and found to be acceptable will be marked with a label as shown above or
similar markings.
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All Rights Reserved.
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Thu Jan 30 2020 19:03:29 GMT-0600 (Central Standard Time)
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