M011603900
Service Bulletin Details
Public Details for: M011603900
On certain reman water pumps incorrect gear placement on the shaft may lead to excessive axial end play resulting in leaks. Follow the identified procedure to inspect the water pump end play.
Models from 9999
9999 CATERPILLAR C-15 |
9999 CATERPILLAR C-16 |
9999 CATERPILLAR C13 |
9999 CATERPILLAR C18 |
Models from 2004
2004 CATERPILLAR C15 |
1/30/2020 Advanced Full Text Search - M0116039 - Excessive Reman Water Pump Shaft End Play May Occur on Certain C9 through C18 Engines … Previous Screen Welcome: lanets Product: NO EQUIPMENT SELECTED Model: NO EQUIPMENT SELECTED Configuration: NO EQUIPMENT SELECTED Technical Information Bulletin Excessive Reman Water Pump Shaft End Play May Occur on Certain C9 through C18 Engines {1361, 1389} Media Number -M0116039-00 Caterpillar: Confidential Yellow Publication Date -2020/01/27 Date Updated -2020/01/27 i08027820 Excessive Reman Water Pump Shaft End Play May Occur on Certain C9 through C18 Engines {1361, 1389} SMCS - 1361; 1389 Agricultural Tractor MT855 (S/N: BCC1-UP) MT865 (S/N: BDS1-UP) MTC855 (S/N: 8181-UP) MTC865 (S/N: 8191-UP) Articulated Truck 735 (S/N: WWC1-UP; B1N1-UP) 735B (S/N: L4D1-UP; T4P1-UP; E4R1-UP) 735C (S/N: LFJ1-UP; TFJ1-UP) 740 (S/N: WWD1-UP; B1P1-UP; DTX1-UP) 740 EJECTOR (S/N: B1R1-UP) 740 GC (S/N: 3F81-UP; 3T81-UP) 740B (S/N: L4E1-UP; GLH1-UP; T4R1-UP; E4S1-UP) 740B EJECTOR (S/N: L4F1-UP; T4S1-UP) Cold Planer PM-200 (S/N: P1C1-UP; P1M1-UP) PM-201 (S/N: PNM1-UP) PM620 (S/N: LH91-UP; 8RF1-UP) PM622 (S/N: JCF1-UP) PM820 (S/N: HN81-UP) Electric Power Generation C15 PET GEN SET (S/N: LWR1-UP) C18 MAR GENSET (S/N: SSM1-UP; SSW1-UP) XQP500 (S/N: XP21-UP; XP51-UP) Engine 3508 (S/N: 5XM1-UP) C-15 (S/N: EGH1-UP; MBN1-UP; 6NZ1-UP; 9NZ1-UP) C-16 (S/N: W1A1-UP; 7CZ1-UP) C-18 (S/N: JZB1-UP; CJP1-UP; MDP1-UP; MEP1-UP) C13 (S/N: LEE1-UP) https://sisweb.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/fulltext/fulltextheaderinfoframeset.jsp&calledpage=/sis… 1/8 1/30/2020 Advanced Full Text Search - M0116039 - Excessive Reman Water Pump Shaft End Play May Occur on Certain C9 through C18 Engines … C15 (S/N: MG21-UP; XP81-UP; BS91-UP; KRA1-UP; TRB1-UP; SWE1-UP; C2F1-UP; N5F1-UP; LDN1-UP; JEP1-UP; SDP1-UP; B5R1-UP; BXS1-UP; MXS1-UP; NXS1-UP; RKS1-UP; HAZ1-UP) C18 (S/N: TNA1-UP; GTB1-UP; ZKB1-UP; RRC1-UP; GJE1-UP; JLE1-UP; EJG1-UP; BDN1-UP; T2R1-UP; PHW1-UP; GEX1-UP) Excavator 365C (S/N: ELC1-UP; GWC1-UP; MEM1-UP; FEN1-UP; PAR1-UP; MCS1-UP; MCY1-UP) 374 (S/N: KHH1-UP; JGP1-UP) 374D (S/N: PJA1-UP; PAP1-UP; PAS1-UP; PAX1-UP) 374F (S/N: AT21-UP; AP41-UP; DPE1-UP; EBF1-UP; NFJ1-UP; MFL1-UP; XWL1-UP; DNM1-UP) 385C (S/N: EDA1-UP; MMA1-UP; KGB1-UP; KBC1-UP; SBE1-UP; T2E1-UP; T2F1-UP; KKK1UP; EAM1-UP; JCM1-UP; WAW1-UP; MNZ1-UP) 390D (S/N: WAG1-UP; BYP1-UP; WAP1-UP; WBT1-UP; KCZ1-UP) 390F (S/N: EXB1-UP; HJD1-UP; PYE1-UP; TYE1-UP; MGF1-UP; HNG1-UP; FEH1-UP; HSM1UP; YHT1-UP; GAY1-UP) 395 (S/N: MZA1-UP) Generator Set 3406E GEN SET (S/N: 9NN1-UP) 3456 GEN SET (S/N: DPG1-UP; 9BZ1-UP) C15 GEN SET (S/N: AR21-UP; GB31-UP; T331-UP; CE51-UP; GG51-UP; LNA1-UP; LZA1-UP; T4A1-UP; ZKA1-UP; L8B1-UP; PEC1-UP; C5E1-UP; STG1-UP; C5H1-UP; LXJ1-UP; C5L1-UP; NKL1-UP; X5M1-UP; NAP1-UP; NSR1-UP; X4R1-UP; SNW1-UP; CYY1-UP) C18 GEN SET (S/N: AN21-UP; AR31-UP; T341-UP; LNB1-UP; LZB1-UP; C6C1-UP; G4C1-UP; N1C1-UP; L8D1-UP; N1D1-UP; STD1-UP; DKE1-UP; PEE1-UP; PEJ1-UP; LXK1-UP; NKK1-UP; STM1-UP; DDS1-UP; EKW1-UP; NAW1-UP; M1Y1-UP; M1Z1-UP) C18 LOCOMOTIVE (S/N: DCT1-UP) C18 MARINE GS (S/N: GBM1-UP; CYN1-UP; GEN1-UP; MGS1-UP) C9 GEN SET (S/N: C9E1-UP) Hydraulic Shovel 6015 (S/N: DHB1-UP) 6015 FS (S/N: DHF1-UP) 6018 (S/N: DHT1-UP) 6018 FS (S/N: DHD1-UP) Industrial Engine C-15 IND (S/N: BEM1-UP) C-16 IND (S/N: BFM1-UP) C15 IND (S/N: JRE1-UP; MCW1-UP) C15 INDUSTRIAL (S/N: JKG1-UP; JAS1-UP) C18 INDUSTRIAL (S/N: JDA1-UP; MMB1-UP; NBB1-UP; WJB1-UP; WJH1-UP; WRH1-UP) Landfill Compactor 826C (S/N: 87X1-UP) 826G Series II (S/N: AYH1-UP) 826H (S/N: AWF1-UP) 826K (S/N: 2321-UP; 2L31-UP; 2T61-UP; SET1-UP) 836G (S/N: BRL1-UP) 836H (S/N: BXD1-UP) Load Haul Dump R2900 (S/N: ZLK1-UP) R2900G (S/N: GLK1-UP; JLK1-UP; NLK1-UP) R3000H (S/N: RCM1-UP; RCY1-UP) Locomotive SD 50 (S/N: HJM1-UP) Marine Engine 3406E MARINE (S/N: 9WR1-UP) C15 MARINE (S/N: RLA1-UP) https://sisweb.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/fulltext/fulltextheaderinfoframeset.jsp&calledpage=/sis… 2/8 1/30/2020 Advanced Full Text Search - M0116039 - Excessive Reman Water Pump Shaft End Play May Occur on Certain C9 through C18 Engines … C18 MARINE (S/N: WKB1-UP; PLE1-UP; CKH1-UP; C1J1-UP; JHL1-UP; DTP1-UP; GES1-UP; KJT1-UP; JKX1-UP; NAX1-UP; NAY1-UP) C18 MARINE ENG (S/N: J2K1-UP; T2P1-UP) Material Handler MH3295 (S/N: PA91-UP) Mobile Hydraulic Power Unit 365C MHPU (S/N: GSZ1-UP) 374D MHPU (S/N: JNZ1-UP) 374F MHPU (S/N: DP41-UP; H251-UP) 385C MHPU (S/N: M4E1-UP; MSF1-UP; M3P1-UP; M3W1-UP; E1Y1-UP) 390D MHPU (S/N: M1M1-UP) 390F MHPU (S/N: B371-UP; H271-UP; GMR1-UP) Motor Grader 24M (S/N: B931-UP; B9K1-UP) OEM Excavator Based Specialty Solution 374F OEM (S/N: FH91-UP; P4L1-UP) 390F OEM (S/N: N641-UP; PT71-UP; P4J1-UP) Off-Highway Truck/Tractor 770 (S/N: M7W1-UP; BZZ1-UP) 770G (S/N: KD21-UP; RMA1-UP; TWA1-UP; KDH1-UP; ECM1-UP; ECX1-UP) 772 (S/N: RLB1-UP; J2M1-UP) 772G (S/N: KE31-UP; RME1-UP; LTS1-UP; KEX1-UP; LTX1-UP) 773F (S/N: EED1-UP; EXD1-UP) 773GC (S/N: RJZ1-UP) 785D (S/N: DMC1-UP; MSY1-UP) On-Highway Transmission CX35 (S/N: JWH1-UP) Petroleum Engine C-15 PETROLEUM (S/N: Z2C1-UP) C15 PET GS ENG (S/N: PET1-UP) C15 PETROLEUM (S/N: JDK1-UP; JDY1-UP) C18 PETROLEUM (S/N: MPE1-UP; WJW1-UP; WJY1-UP) Petroleum Power Train Package C15 KNOCKDOWN K (S/N: 1151-UP) C15P (S/N: PGN1-UP) C18 KNOCKDOWN K (S/N: 1881-UP) CX31-P600-C15I (S/N: PDM1-UP) CX31-P600-C18I (S/N: PDL1-UP) CX35-P800-C18I (S/N: PCZ1-UP) TH35-C15I (S/N: PBN1-UP) TH35-C15T (S/N: PBL1-UP) Pipelayer 583T (S/N: CMX1-UP) 587T (S/N: FAT1-UP) PL72 (S/N: P731-UP) PL83 (S/N: CB21-UP; KSD1-UP; DLW1-UP) PL87 (S/N: TEC1-UP; ZAC1-UP; KKJ1-UP) Power Train C15 POWER TRAIN (S/N: BP21-UP; LM31-UP) C18 POWER TRAIN (S/N: LKX1-UP) Reclaimer Mixer RM500B (S/N: MB91-UP; TAS1-UP) RM600 (S/N: AB91-UP) RM800 (S/N: RTJ1-UP) Road Reclaimer/Soil Stabilizer https://sisweb.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/fulltext/fulltextheaderinfoframeset.jsp&calledpage=/sis… 3/8 1/30/2020 Advanced Full Text Search - M0116039 - Excessive Reman Water Pump Shaft End Play May Occur on Certain C9 through C18 Engines … RM-500 (S/N: ASW1-UP) Rotary Drill MD6240 (S/N: SEL1-UP) MD6290 (S/N: DR31-UP; DT81-UP) Soil Compactor 825C (S/N: 86X1-UP) 825G Series II (S/N: AXB1-UP) 825H (S/N: AZW1-UP) 825K (S/N: 2331-UP; 2L91-UP; 2T91-UP; SEE1-UP) Track-Type Tractor D8R (S/N: JR81-UP; DWJ1-UP; 7XM1-UP) D8T (S/N: AW41-UP; JJ51-UP; MB81-UP; J8B1-UP; FMC1-UP; MLN1-UP; FCT1-UP; JET1-UP; KPZ1-UP) D9 (S/N: JC21-UP; J3D1-UP) D9T (S/N: TWG1-UP; NJH1-UP; RJS1-UP) Underground Articulated Truck AD30 (S/N: CXR1-UP; DXR1-UP; GXR1-UP) AD45B (S/N: CXM1-UP; GXM1-UP) AD55 (S/N: ANW1-UP; DNW1-UP) Wheel Dozer 824C (S/N: 85X1-UP) 824G Series II (S/N: AWW1-UP) 824H (S/N: ASX1-UP) 824K (S/N: 2T21-UP; 2L41-UP; 2341-UP; RWB1-UP) 834G (S/N: BPC1-UP) 834H (S/N: BTX1-UP) Wheel Loader 980G (S/N: 2KR1-UP; 2SR1-UP) 980H (S/N: PF81-UP; P8B1-UP; MHG1-UP; A8J1-UP; KZL1-UP; JMS1-UP) 980H Series 2 (S/N: MKP1-UP) 986H (S/N: 9861-UP; L8S1-UP) 986K (S/N: MH81-UP; NL81-UP; SWH1-UP) 988G (S/N: BNH1-UP) 988H (S/N: A7A1-UP; BXY1-UP) Wheel Tractor-Scraper 621B (S/N: 2GB1-UP; 45P1-UP) 621E (S/N: 6AB1-UP) 621F (S/N: 4SK1-UP) 621G (S/N: DBB1-UP; DXB1-UP; MSE1-UP; KLK1-UP; NEL1-UP; KJW1-UP; DBX1-UP; MEX1UP) 621H (S/N: DBK1-UP) 623B (S/N: 46P1-UP) 623E (S/N: 6CB1-UP; 6YF1-UP) 623F (S/N: 6BK1-UP; 5EW1-UP) 623G (S/N: DBC1-UP; DBY1-UP) 623H (S/N: DBF1-UP) 627E (S/N: 7CG1-UP) 627F (S/N: 1DL1-UP) 627G (S/N: DBD1-UP; DBZ1-UP) 627H (S/N: DBW1-UP) 631D (S/N: 24W1-UP) 631E (S/N: 1AB1-UP) 631E Series II (S/N: 1NB1-UP; 3ND1-UP) 631G (S/N: DFA1-UP; DXE1-UP; DEM1-UP; M1W1-UP) 631K (S/N: WT61-UP; WTW1-UP) https://sisweb.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/fulltext/fulltextheaderinfoframeset.jsp&calledpage=/sis… 4/8 1/30/2020 Advanced Full Text Search - M0116039 - Excessive Reman Water Pump Shaft End Play May Occur on Certain C9 through C18 Engines … 633D (S/N: 25W1-UP) 633E Series II (S/N: 2PS1-UP) 637D (S/N: 26W1-UP; 27W1-UP; 71W1-UP) 637E (S/N: 1FB1-UP; 1JB1-UP) 637G (S/N: DFJ1-UP; DEX1-UP) 637K (S/N: WTX1-UP; WTY1-UP) 641B (S/N: 65K1-UP) 650B (S/N: 58K1-UP) 651B (S/N: 67K1-UP) 657 (S/N: WSJ1-UP) 657B (S/N: 53K1-UP; 68K1-UP; 47M1-UP) 657E (S/N: 6MB1-UP; 5YR1-UP; 6PR1-UP; 6TR1-UP; 7KR1-UP; 86Z1-UP; 87Z1-UP; 90Z1-UP; 91Z1-UP) 657G (S/N: W1B1-UP; W1C1-UP; W1E1-UP; W1F1-UP; A4G1-UP; DXG1-UP; GER1-UP; GRS1UP) 666B (S/N: 66K1-UP) Introduction The problem that is identified below does not have a known permanent solution. Until a permanent solution is known, use the solution that is identified below. Problem Incorrect gear placement on the shaft may lead to excessive axial end play resulting in leaks. Solution Do not operate or work on this product unless you have read and understood the instruction and warnings in the relevant Operation and Maintenance Manuals and relevant service literature. Failure to follow the instructions or heed the warnings could result in injury or death. Proper care is your responsibility. Following the procedure below to inspect the water pump end play. https://sisweb.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/fulltext/fulltextheaderinfoframeset.jsp&calledpage=/sis… 5/8 1/30/2020 Advanced Full Text Search - M0116039 - Excessive Reman Water Pump Shaft End Play May Occur on Certain C9 through C18 Engines … Illustration 1 g06515042 1. Inspect the area shown in Illustration 1 where the gear was installed on the shaft. Illustration 2 g06515045 2. If the gear and shaft are flush as shown in Illustration 2, the water pump is acceptable for use. https://sisweb.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/fulltext/fulltextheaderinfoframeset.jsp&calledpage=/sis… 6/8 1/30/2020 Advanced Full Text Search - M0116039 - Excessive Reman Water Pump Shaft End Play May Occur on Certain C9 through C18 Engines … Illustration 3 g06515047 3. If the shaft for the water pump is recessed more than 1 mm (0.04 inch) as shown above, test the movement of the gear and shaft. Illustration 4 g06515050 https://sisweb.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/fulltext/fulltextheaderinfoframeset.jsp&calledpage=/sis… 7/8 1/30/2020 Advanced Full Text Search - M0116039 - Excessive Reman Water Pump Shaft End Play May Occur on Certain C9 through C18 Engines … 4. Stand up the water pump. Pull on the gear while pressing the housing as shown in Illustration 4. If there is greater than 1 mm (0.04 inch) of movement the part is not acceptable for use. Illustration 5 g06515054 5. All suspected reman water pumps in Caterpillar parts inventory are being inspected and reworked if necessary. Parts that are inspected and found to be acceptable will be marked with a label as shown above or similar markings. Copyright 1993 - 2020 Caterpillar Inc. All Rights Reserved. Private Network For SIS Licensees. Thu Jan 30 2020 19:03:29 GMT-0600 (Central Standard Time) lanets https://sisweb.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/fulltext/fulltextheaderinfoframeset.jsp&calledpage=/sis… 8/8