NTB14-059d

Classification:
Reference:
EL14-031d
Date:
NTB14-059d
January 7, 2020
2011-2016 LEAF; 24 KWH HIGH VOLTAGE
REPLACEMENT BATTERY PACK
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2011-2016 LEAF® (ZE0)
APPLIED VINS:
2011-2015 All
2016 VINs starting with 1N4AZ0
SERVICE INFORMATION
If the 24 kWh High Voltage (HV) Battery pack needs to be replaced for any reason:
2013 – 2016 LEAF

The 24 kWh HV Battery Pack listed in the Parts Information table is a direct
replacement and does not require any additional parts.

For 2016 vehicles that have a 30 kWh HV Battery Pack, VINs starting with 1N4BZ0,
refer to NTB20-001.
NOTE:
o Refer to the applicable Electronic Service Manual (ESM) section EVB – EV
Battery System for the procedure to replace the HV Battery Pack.
o Refer to Service Information Overview on page 2 for additional services
required when replacing the HV Battery Pack.
2011 – 2012 LEAF

The HV Battery Pack listed in the Parts Information table can be retrofitted with the
list of additional parts and the Service Procedure starting on page 2.
IMPORTANT:
DO NOT “READ & WRITE” any Li-ion Battery Controller (LBC) data to the new HV
Battery Pack assembly.

Writing the old HV Battery Pack LBC data to the new HV Battery Pack assembly will
cause the vehicle to read only 8 bars of capacity and will require the LBC to be
replaced.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/20
Service Information Overview
If a HV Battery Pack is being
replaced:
Is LEAF a 2013 – 2016 model year?
No
2011 – 2012 LEAF
Use HV Battery Pack retrofit
procedure in this bulletin
Yes
2016 model year
No
Yes
Refer to ESM for procedure to
replace HV Battery Pack
Are the 4th, 5th and 6th
characters of the VIN BZ0?
Example: 1N4BZ0...
No
Yes
This bulletin does not apply.
Refer to NTB20-001
For all model years perform:



Register the New HV Battery Pack Assembly
EV/HEV BATTERY GRADUAL CAP LOSS DATA CLEAR
Register the HV Battery Installation Date
SERVICE PROCEDURE
2013 – 2016 LEAF
Refer to the ESM for HV Battery Pack replacement.
And then proceed to page 7 and perform the following procedures in order:
a. Register the New HV Battery Pack Assembly
b. EV/HEV BATTERY GRADUAL CAP LOSS DATA CLEAR
c. Register the HV Battery Installation Date
2011 – 2012 LEAF
Follow the complete procedure for Retrofitting HV Battery Pack starting on page 3.
2/20
NTB14-059d
Retrofitting HV Battery Pack
These procedures are to be performed ONLY by a Master Technician with current
LEAF certification.
Follow all Warning, Caution, and Danger instructions in the ESM.
DANGER:
 Touching high voltage components without using the appropriate protective
equipment will cause electrocution.
 Electric vehicles contain a high voltage battery. There is the risk of electric shock,
electric leakage, or similar accidents if the high voltage components and vehicle are
handled incorrectly. Be sure to follow the correct work procedures when performing
this procedure.
WARNING:
 Be sure to remove the service plug in order to disconnect the high voltage circuits
before performing inspection or maintenance of high voltage system harnesses and
parts.
 The removed service plug must always be carried in a pocket of the responsible
worker or placed in the tool box during the procedure to prevent the plug from being
connected by mistake.
 Be sure to wear insulating protective equipment consisting of gloves, shoes, a face
shield and glasses before beginning work on the high voltage system.
 Never allow workers other than the responsible person to touch the vehicle
containing high voltage parts. To keep others from touching the high voltage parts,
these parts must be covered with an insulating sheet except when using them.
 Erect the safety barriers around the vehicle to prevent un-authorized personnel from
entering high voltage work area.
CAUTION:
 Never turn the vehicle ignition to the READY status with the service plug removed
unless otherwise instructed in the ESM. A malfunction may occur if this is not
observed.
1. Write down the radio settings.
Presets
AM
FM 1
FM 2
SAT 1
SAT 2
SAT 3
Bass
1
2
Treble
3
Balance
3/20
4
Fade
5
6
Speed Sen. Vol.
NTB14-059d
2. If equipped, write down the customer preferred setting for the Automatic Air
Conditioning System.

If needed, refer to System Settings in the HAC section of the ESM.
3. Check to see if the timer for “charging” or “climate control” is ON. If ON, turn OFF and
make sure to turn back ON after the HV battery pack is replaced.

For charging timer on vehicles with navigation: write down which days are OFF,
Timer 1 or Timer 2.
4. Remove the HV Battery Pack.

Use the procedures from the ESM for the following steps unless otherwise directed.
NOTE: Refer to the applicable ESM, section EVB - EV Battery System, for the
procedure to replace the HV Battery Pack.
Figure 1 shows the new and old HV Battery Packs side by side.
NOTE: For 2013-2016 vehicles, the new HV Battery Pack is a direct replacement and does
not require this retrofitting procedure.
Original HV
battery pack for
2011-2012 LEAF
Mounting flange
has changed
New HV battery
pack
Figure 1
4/20
NTB14-059d
Preparing the Rear Support Brackets
5. Enlarge the support bracket bolt holes:
a. Place the support brackets in a vise
one at a time.
Enlarge only
these bolt holes
Figure 2
b. With a ½” drill bit, enlarge the bolt holes
indicated in Figure 2
½” drill bit.
c. Cover the newly exposed metal with a
zinc rich paint to prevent corrosion.

After the paint has dried and before
assembling the brackets to the new
HV battery, Bitumen wax will also be
applied to these areas.
NOTE: See page 19 for primer and
Bitumen wax.
Figure 3
5/20
NTB14-059d
6. Install the new HV Battery Pack:
a. Attach the HV Battery Pack to the vehicle.
IMPORTANT: Do not make any electrical connections at this time.
NOTE: Refer to the applicable ESM, section EVB - EV Battery System, for the
procedure to replace the HV Battery Pack.
b. Install only the front HV Battery Pack ground straps.

Figure 4 and Figure 5 show the front HV Battery Pack ground straps (two total).
Discard the rear HV Battery Pack ground straps.
Ground straps
Figure 4
Figure 5
c. Apply Bitumen wax to the brackets at the areas that were enlarged in step 5.
d. Install the two new brackets to the HV Battery Pack with the four new bolts from the
Parts Information table and to the vehicle with the two pre-existing bolts and tighten
to 72 N•m (7.3 kg-m, 53 ft-lb).
Parking brake
cable bracket.
Figure 6
7. Remove the right side parking brake cable bracket (Figure 6) from the cable and
discard.

This bracket will be replaced with the standoff in the Parts Information table.
6/20
NTB14-059d
8. Install the new brake cable standoff from
the Parts Information table.
Brake cable
standoff
Figure 7
9. Reassemble the remaining components in the reverse order.
NOTE: Refer to the applicable ESM, section EVB - EV Battery System, for the
procedure to replace the HV Battery Pack.
10. Install new undercovers A and B from the Parts Information table.
Register the New HV Battery Pack Assembly
NOTE: An unregistered HV Battery Pack will set P3102 (Invalid Battery).
CAUTION:
DO NOT “READ & WRITE” any Li-ion Battery Controller (LBC) data to the new HV
Battery Pack assembly.

Writing the old HV Battery Pack LBC data to the new HV Battery Pack assembly will
cause the vehicle to read only 8 bars of capacity and will require the LBC to be
replaced.
1. Install the HV Battery Pack registration card into the CONSULT PC.
7/20
NTB14-059d
2. Attach the CONSULT PC to the vehicle.

Connect the plus VI to the vehicle.

Connect the AC adapter to the CONSULT PC.
3. Turn ON the CONSULT PC and then open C-III plus.
4. Depress the vehicle’s power (“ignition”) switch twice without depressing the
brake pedal.

The meter and gauges will illuminate.
CAUTION: Do Not set the vehicle in “READY to drive” mode.
NOTE: Make sure all accessories are turned OFF.
5. After the plus VI is recognized, select Diagnosis (All Systems).
NOTE: Make sure all applications other than C-III plus are closed.
Plus VI is
recognized
Step
5
Figure 8
8/20
NTB14-059d
6. Select LEAF and appropriate model year or Automatic Selection(VIN).

If Automatic Selection(VIN) is selected, wait for the Reading VIN screen to
complete (picture not shown).
7. Select Select.
This works,
too
Step
6
Step
7
Figure 9
8. Verify the VIN in VIN or Chassis # matches that of the vehicle.

If the correct VIN is displayed, select Confirm.
Verify
here
If OK, select
Confirm
Figure 10
9/20
NTB14-059d
9. Select Confirm.
Step
9
Figure 11
10. Select EV/HEV.

Wait for system call to complete.
Step
10
Figure 12
10/20
NTB14-059d
11. Select the “right arrow” (Figure 13).
NOTE: This arrow will only be available if the HV Battery registration card is installed in
the CONSULT PC.

The card must be installed before opening C-III plus.

If the card is installed, but the arrow in Figure 13 is not available, reboot the
CONSULT PC.
Step
11
Figure 13
12. Select LOAD BATT ID.
Step
12
Figure 14
11/20
NTB14-059d
13. Select Next.
Step
13
Figure 15
14. Select Start.
Step
14
Figure 16
12/20
NTB14-059d
15. When the status displays “Complete”, select End.
Step
15
Figure 17
16. Return to the EV/HEV Self-Diagnosis screen and then erase DTC P3102.

Proceed to “EV/HEV BATTERY GRADUAL CAP LOSS DATA CLEAR” on the next
page.
13/20
NTB14-059d
EV/HEV BATTERY GRADUAL CAP LOSS DATA CLEAR
17. Select EV/HEV Work support.
18. Select BATTERY GRADUAL CAP LOSS DATA CLEAR.
19. Select Start.
Step
17
Step
18
Step
19
Figure 18
20. Select Start again.
21. When the Current status displays “Completed”, select End and then Home.
Step
20
Step
21
Figure 19

Proceed to “Register the HV Battery Installation Date” on the next page.
14/20
NTB14-059d
Register the HV Battery Installation Date
22. Select Maintenance.
Step
22
Figure 20
23. Select EV Battery usage report.
Step
23
Figure 21
15/20
NTB14-059d
24. Select Next.
Step
24
Figure 22
25. Input the correct “Battery registration date”.
26. Select Register.
NOTE: If a print-out of the battery health maintenance report is needed:
 The prior calendar year must first be entered before the report is printed.
 After the report is printed, the current calendar year must be re-entered.
Step
25
XXXXXX
XXXXXX
XXXXXX
XXXXXX
Step
26
Figure 23
16/20
NTB14-059d
27. When “Registration is completed successfully” is displayed select OK.
28. Select Next.
Step
27
Step
28
Figure 24
29. Select Home and close the CONSULT PC.
17/20
NTB14-059d
Reset Customer Settings
1. Reset the clock in the combination meter.
2. Reset the radio settings.
3. If equipped, check/reset the clock in the navigation system.
4. If equipped, reset the customer preferred settings for the Automatic Air Conditioning
System.
 If needed, refer to System Settings in the HAC section of the ESM.
5. If equipped, turn the Charge and A/C timers back ON if they were turned OFF.
6. Inform the customer:
 If equipped, some memory settings in the navigation system may need to be reset.
7. Reinitialize and check the Anti-Pinch Function for all Auto-UP power windows:
Reinitialize
a. Turn the ignition ON.
b. Operate the power window switch to fully open the window (glass all the way down).
c. Hold the window switch UP until the glass stops at the fully closed position, and then
continue holding the switch UP for 2 seconds or more.
d. Check that AUTO-UP function operates normally.
Check Anti-Pinch Function
a. Fully open the door window (glass all the way down).
b. Hold a piece of wood near the fully closed position.
c. Close the door window glass using the AUTO-UP switch. Allow the window glass to
hit the wood.
d. Check the following conditions:
 Check that the glass lowers for approximately 150 mm (5.9 in), without pinching
the wood, and stops.
 Check that the glass does not rise when operating the power window main
switch, while the window is lowering after hitting the wood.
CAUTION: Do not check anti-pinch function with hands or other body parts because
they may be pinched.
18/20
NTB14-059d
PARTS INFORMATION
MODEL
2016 S
4TH character of
the VIN is letter “A”
Example: 1N4AZ
2015
2013-2014
DESCRIPTION
PART#
QUANTITY
HIGH VOLTAGE BATTERY PACK
24kWh
295B0-4NP8A
1
HIGH VOLTAGE BATTERY PACK
295B0-9RB8A
1
HIGH VOLTAGE BATTERY PACK
295B0-3NF8A
295B0-3NF9E
(replaces
295B0-3NA7A)
1
HIGH VOLTAGE BATTERY PACK
2011 Without Cold Weather Package
HIGH VOLTAGE BATTERY PACK
2011 With Cold Weather Package
2012 All
BRKT ASSY - BAT MTG (support brackets)
BOLT - FLG, HEX
2011-2012 (Only)
BRAKE CABLE STANDOFF
SWITCH - DISCONNECT, SERVICE
(SDSW, Figure B on the next page)
COVER - BAT, A (undercover)
COVER - BAT, B (undercover)
*
295B0-9RB9D*
(replaces
295B0-3NF9D)
1
740D0-3NF1A
01125-N0111
24220-7S020
2
4
1
297C1-3NF0A
1
748N2-3NF0A
1
748N3-3NF0A
1
999MP-9G001P
Bitumen Wax (shop supply)
As needed
(1)
Zinc-Rich Primer (shop supply)
Local Source (2) As needed
Cold Weather Package vehicles can be identified by having heated steering wheel,
heated front and rear seats, heated outside mirrors and rear HVAC duct.
IMPORTANT: See the next page for SDSW information.
(1) Order this item through the Nissan Maintenance Advantage program: Phone: 877-NISNMA1 (877-647-6621). Website order via link on dealer portal www.NNAnet.com and
click on the “Maintenance Advantage” link.
(2) Use one of the following Zinc Rich Primers or an equivalent:
 3M™ Zinc Spray 16-501
For help finding a local source for 3M™ products or obtaining an MSDS, contact
3M™ Automotive Aftermarket Division at 1-877-MMM-CARS.
 CRC® Zinc-It® 18412
 For help finding a local source for CRC® products or obtaining an MSDS, contact
CRC® Customer Service Representative at 1- 800-272-8963.
NOTE: Do NOT submit a claim for the Bitumen Wax or the Zinc Rich Primer as
these are considered shop supplies.
19/20
NTB14-059d
New style
Original style
Figure A
Figure B
IMPORTANT: The original style SDSW (Figure A) cannot be used with any of the battery
pack assemblies listed on the previous page. Figure B shows the New style SDSW that is
to be used. The two styles are not interchangeable.
CLAIMS INFORMATION
Submit a Primary Failed Part (PP) line claim using the following claims coding:
DESCRIPTION
PFP OP CODE SYM DIA FRT
JQ01AA
(2)
R&I OR RPL LI-ION BATTERY
JX38AA
0.2
REGISTER HV BATTERY
(1)
HG
32
JQ98AA
0.3
CHECK LI-ION BATTERY CAPACITY **
(1) Reference the Parts Information Table and use the applicable High Voltage Battery Part
Number as the Primary Failed Part.
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.
** Only use this operation code if the failure is due to capacity loss.
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
June 27, 2014
NTB14-059
Original bulletin published
September 15, 2015
NTB14-059a
Amended to update applied vehicles and add
additional procedures
December 20, 2016
NTB14-059b
Amended to update part number
April 25, 2017
NTB14-059c
Amended to revise Parts Information
January 7, 2020
NTB14-059d
Amended to remove 2017 model year, 30 kWh
battery information and change title
20/20
NTB14-059d