B011319

2/3/2020
01 13 19_SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT
SIB 01 13 19
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS
WITHOUT MILEAGE LIMIT
2020-01-15
MODEL
E-Series
F22
F23
F30
F31
F31
F34
F34
F39
F48
F48
F80
F87
G01
G12
G12
MY
2019
2019
2018
2018
2019
2019
2019
2019
2018
2019
2018
2019
2019
2019
2019
Model Description
2 Series Coupe (All Models)
2 Series Convertible (All Models)
3 Series Sedan*
328d xDrive Sports Wagon
330i xDrive Sports Wagon
330i xDrive Gran Turismo
340i xDrive Gran Turismo
X2 M35i
X1 (All Models)
X1 (All Models)
M3 Sedan
M2 Competition Coupe
X3 (All Models)
7 Series Sedan (All Models)
ALPINA B7
Production Dates
October 2, 2018 – January 19, 2019
October 2, 2018 – January 19, 2019
October 9, 2018 – October 11, 2018
October 16, 2018 – November 15, 2018
October 11, 2018 – January 21, 2019
October 24, 2018 – January 14, 2019
October 24, 2018 – December 18, 2018
November 19, 2018 – November 19, 2018
October 5, 2018 – November 1, 2018
October 29, 2018 – January 18, 2019
October 6, 2018 – October 26, 2018
October 2, 2018 – December 19, 2018
November 1, 2018 – January 19, 2019
October 25, 2018 – January 21, 2019
October 25, 2018 – December 18, 2018
*Excludes the MY2018 320i Sedans, 320i xDrive Sedans, and 330e iPerformance Sedans
Note: The Model information above is for informational purposes only, it is not the only deciding factor.
ELIGIBLE VEHICLES
To assist you in identifying those vehicles that have this component-specific extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific
Vehicle Comment shown below:
Please see SI B01 13 19 (DC 63 21 90 01 00). For this vehicle, the side panel tail lamp housing
mounting tabs limited warranty for defects in materials or workmanship has been extended to 10
years without mileage limit as determined from the original in-service date. This coverage is
subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice
of Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section.
If you have ELW eligibility and/or coverage questions, please contact the Warranty department through IDS
by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair.
*Excludes the MY2018 320i Sedans, 320i xDrive Sedans, and 330e iPerformance Sedans
INFORMATION
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the
vehicle’s Side Panel Tail Lamp Housing Mounting Tabs to:
10 years without mileage limit as determined by the vehicle’s original in-service date.
This component and issue-specific limited
warranty extension applies to defects in
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01 13 19_SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT
materials or workmanship.
This coverage is subject to the same
vehicle eligibility requirements, limitations,
and exclusions that apply to the BMW
New Vehicle Limited Warranty for
Passenger Cars and Light Trucks.
During the extended limited warranty
coverage period, eligible vehicles that are
beyond the 4 year/50,000 mile New Vehicle
Limited Warranty coverage, any other
defect issues with the side panel tail lamps
are not covered.
Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall
or Service Action.
There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
Customer Notification Letter
Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters.
SITUATION
The rear light housing(s) can loosen/detach at the mounting tabs, this can cause a clacking sound in the
rear of the vehicle while driving.
CAUSE
The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the
point where the hold down nut(s) can no longer keep the housing(s) in place.
CORRECTION
If a Model vehicle listed above arrives at your center with this Situation, visually inspect both sides.
Replace the rear tail light assembly (left, right or both) that are found to have cracked and broken Housing
Mounting Tabs.
With the rear lights removed from the vehicle, the
tail light mounting studs and vehicle body MUST be
cleaned to remove potential residual manufacturing
oil.
Using an 80% ethanol/20% water mixture on a
clean cloth, clean the mounting studs and body
area shown to the left.
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01 13 19_SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT
Warning: 80% Ethanol/ 20% water is the only
suitable cleaning solution that is safe for the vehicle
body and tail lights. Do NOT use any alternative
cleaning solution.
Ethanol can be locally sourced in the form of
denatured alcohol.
Using any other cleaning solution will cause
damage to the vehicle.
Do not allow the tail light lenses to come into
contact with the cleaning solution.
PARTS INFORMATION
Not all vehicles will require both rear tail light assemblies to be replaced.
Part Number
64 50 9 123 157
And:
Refer to ETK/AIR
And/or:
Refer to ETK/AIR
Description
Self-locking Hex-nut
Quantity
2 or 4 as needed
Rear light in the side panel, left
1
Rear light in the side panel, right
1
And;
Bulk Material - Sublet
Part Number
NPN
Description
Denatured alcohol (Ethanol-Local Purchase)
Quantity
As needed
Note: Please refer to the Electronic Parts Catalog (ETK/EPC), using the customer’s VIN to locate the
applicable replacement part numbers.
Only order these parts in the quantities needed to address customers’ vehicles that have
confirmed failures.
Only in conjunction with parts: When applicable, if ETK/EPC item identifies additional part(s)
that must also be replaced/installed in-conjunction with performing a covered repair, these
required additional items are also covered under the terms of this extended limited warranty.
Also refer to ETK/EPC and the repair instructions for onetime-use fasteners/screws and other
information regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be
replaced/used and claimed.
WARRANTY INFORMATION
This component’s issue-specific limited warranty extension to 10 years without mileage limit applies
to eligible US-specification BMW vehicles that are registered, operated and have their covered repair
performed by an authorized BMW center in the United States (including Puerto Rico) for defects in
materials or workmanship.
During the extended limited warranty coverage period, eligible vehicles that are beyond the
4 year/50,000 mile New Vehicle Limited Warranty coverage, any other defect issues with the side panel
tail lamps are not covered.
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01 13 19_SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT
The existing limited warranty coverage for the whole vehicle and other components has not
changed.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or
any BMW Group Vehicle Service Contract that applies to the vehicle.
Should this component fail again for issue described in this bulletin, it is covered by the remaining portion of
the extended limited warranty coverage period.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered under the
terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
Claim this work with the defect code and labor operations provided below.
Defect Code:
6321900100
F2x F3x F4x F8x G1x rear light side panel
Replace left side /Check right (F22, 23, 30, 31, 34, F80 and F87)
Labor Operation
Description
Labor Allowance
63 21 262
Replacing the tail light, left (Main work)
Refer to AIR
Replacing the tail light, left (Plus work)
Refer to AIR
Work time (WT) to check the right side tail light housing (No
repair necessary) and to clean the left side mounting studs
2 FRU
Or:
63 21 762
And:
63 00 009
If you are using a Main labor code for another repair, use the Plus code labor operation 63 21 762 instead of
63 21 262.
Or, for the:
Replace right side /Check left (F22, 23, 30, 31, 34, F80 and F87)
Labor Operation
Description
Labor Allowance
63 21 267
Replacing the tail light, right (Main work)
Refer to AIR
Replacing the tail light, right (Plus work)
Refer to AIR
Work time (WT) to check the left side tail light housing (No
repair necessary) and to clean the right side mounting studs
2 FRU
Or:
63 21 767
And:
63 00 009
If you are using a Main labor code for another repair, use the Plus code labor operation 63 21 767 instead of
63 21 267
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01 13 19_SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT
Or, for:
Check and replace both sides (F22, 23, 30, 31, 34, F80 and F87)
Labor Operation
Description
Labor Allowance
63 21 272
Replacing both tail lights (Main work)
Refer to AIR
Replacing both tail lights (Plus work)
Refer to AIR
Work time (WT) to clean the mounting studs on both sides
3 FRU
Or:
63 21 772
And:
63 00 009
If you are using a Main labor code for another repair, use the Plus code labor operation 63 21 772 instead of
63 21 272.
Or, for the:
Replace left side/Check right (F39, F48, G01 and G12)
Labor Operation
Description
Labor Allowance
63 21 276
Replacing the tail light, left (Main work)
Refer to AIR
Replacing the tail light, left (Plus work)
Refer to AIR
Work time (WT) to check the right side tail light housing (No
repair necessary) and to clean the left side mounting studs
2 FRU
Or:
63 21 776
And:
63 00 009
If you are using a Main labor code for another repair, use the Plus code labor operation 63 21 776 instead of
63 21 276.
Or, for the:
Replace right side/Check left (F39, F48, G01 and G12)
Labor Operation
Description
Labor Allowance
63 21 278
Replacing the tail light, right (Main work)
Refer to AIR
Replacing the tail light, right (Plus work)
Refer to AIR
Work time (WT) to check the left side tail light housing (No
repair necessary) and to clean the right side mounting studs
2 FRU
Or:
63 21 778
And:
63 00 009
If you are using a Main labor code for another repair, use the Plus code labor operation 63 21 778 instead of
63 21 278.
Or, for the:
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01 13 19_SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT
Replace right side/Check left (G12 ALPINA B7 only)
Labor Operation
Description
Labor Allowance
63 00 009
Work time for Replacing the tail light, right, checking the left
side tail light housing (No repair necessary) and to clean the
right side mounting studs (Main work)
9 FRU
Work time for Replacing the tail light, right, checking the left
side tail light housing (No repair necessary) and to clean the
right side mounting studs (Plus work)
8 FRU
Or:
63 00 009
Or, for:
Check and replace both sides (F22, 23, 30, 31, 34, F80 and F87)
Labor Operation
Description
Labor Allowance
63 21 284
Replacing both tail lights (Main work)
Refer to AIR
Replacing both tail lights (Plus work)
Refer to AIR
Work time (WT) to check both sides and clean all mounting
studs
3 FRU
Or:
63 21 784
And:
63 00 009
If you are using a Main labor code for another repair, use the Plus code labor operation 63 21 784 instead of
63 21 284.
Work time labor operation code 63 00 009 is not considered a Main labor operation. Also, since the work
time FRU allowance to be claimed is specified, a separate punch time is not required. However, it still
requires an explanation on the repair order and in the claim comments section.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
And, as needed:
Sublet – Bulk Materials (RO and Claim Comments Required)
Sublet Code 4
Up to $1.00
Reimbursement for the (NPN) repair-related bulk materials
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
Under this extended limited warranty, BMW of North America, LLC (BMW NA) will provide reimbursement
for qualifying customer-pay repairs that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions
that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
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01 13 19_SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMW parts
and/or used BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto Rico),
please have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following
reference:
B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
BMW Owner/Operator Inquiries and Assistance
For all other questions, please contact the BMW’s Customer Relations and Services via email
at [email protected] or via telephone at 1-800-831-1117.
Supporting Materials
picture_as_pdf B011319_Customer Letter.pdf
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17156BMW0010Z07616
FTDDDTDDAAFDFTTFDDAAAFDAAADTFAAFFFAAFDTTFFFTADAFTDAFATDDAATDDDDTD
January 2020
This “Important Limited Warranty Information” applies to the BMW vehicle with the Vehicle
.
Identification Number (VIN) of 5UXT
Dear BMW Owner/Lessee:
BMW is committed to delivering the ultimate in product satisfaction to our customers.
Towards that end, BMW is extending the limited warranty for the:
•
Side Panel Tail Lamp Housing Mounting Tabs
On the above-referenced vehicle to:
•
10 years without mileage limit as determined by your vehicle’s original
in-service date.
This “component-specific” limited warranty extension applies to defects in materials or
workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and
exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light
Trucks.
This is notice of a “limited warranty extension.” This is not a notice of a Recall or
Service Action.
If a repair to this component is required, please contact your nearest authorized BMW center in the
Company United States or Puerto Rico to schedule an appointment. Your authorized BMW center will
BMW of North America, LLC determine the vehicle’s eligibility and review the scope of repairs that are covered by this
BMW Group Company component-specific limited warranty extension.
Mailing Address After vehicle inspection and diagnosis, eligible repair work will be performed by the authorized
PO Box 1227 BMW center in the United States (including Puerto Rico) free of charge.
Westwood, NJ
07675-1227
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United
Telephone States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered
(800) 831-1117 by this limited warranty extension. This exclusion applies to repairs, including consequential, that
were performed using non-genuine BMW parts and/or used passenger car or light truck parts.
E-mail
Customerrelations@ The integrity of our products is essential to BMW’s success and our customers’ trust. We are
bmwusa.com determined to exceed your expectations and hope this warranty extension further enhances your
ownership experience.
Website
www.bmwusa.com Sincerely,
BMW of North America, LLC
B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles

Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
BMW of North America, LLC
January 2020
VIN 5UXT
Under this extended limited warranty, BMW of North America, LLC (“BMW NA”) will provide
reimbursement for “qualifying customer-pay repairs” that were performed on an eligible vehicle prior to
the release of this component-specific limited warranty extension.
Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements, exclusions
and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion applies to repairs,
including consequential, that were performed using non-genuine BMW parts and/or used passenger car or
light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
If you previously had a “qualifying customer-pay repair” performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico), please submit your
reimbursement request “online” at www.BMW-RP.com under the following reference:
Covered Component Code
B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles
To initiate the online process, you will be asked to attach PDF files of the required documentation as
outlined in the reimbursement checklist on the next page.
   
 



  
Alternatively, you may mail or fax your request and documentation to:
BMW Customer Reimbursement Center
Attention: B-ELWR 20 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles
P.O. Box 54067
Hurst, TX 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
For all other questions, please contact BMW’s Customer Relations and Services via email at
[email protected] or via telephone at 1-800-831-1117.
Please have your 17-character Vehicle Identification Number (VIN) available and include the VIN with all
communications.
B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles



Tail Lamp Housing Mounting Tabs: Limited Warranty Extension to 10 Years/Unlimited Miles
Previous Customer-Pay Repair Reimbursement – Documentation Checklist
BMW of North America, LLC
Reimbursement is available to the BMW Owner/Lessee who incurred the expense.
When submitting a reimbursement for a previous repair, please provide legible copies of the following
documentation and include your VIN, name, address and your preferred contact telephone number(s):
Repair Order (RO) or Invoice
This document should include the following information:












Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized breakdown of the labor charges for all repairs* including diagnosis
Itemized breakdown of the parts, including any miscellaneous items, billed for all repairs*
*For repair orders containing multiple repair line items, only the specific line item expenses that relate to
the component that is covered by this extended limited warranty will be considered for reimbursement.
Proof of Payment
Please provide a copy of at least one of the following items as valid proof of payment:








Repair order (RO)/invoice stamped and dated as “PAID”
Copy of a cancelled check
Copy of a signed credit/debit card receipt
Copy of a credit/debit card statement
Determining if an eligible vehicle’s repair qualifies for reimbursement:
Please use the following questions to review your repair order documentation prior to submitting a
reimbursement request:
1.
 Why was the vehicle brought into the repair facility?
2.
 What was the repair facility's diagnosis?
3.
 What did the repair facility do to correct the concern and does it qualify?
B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles