C2110A

1/28/2020
ISL CM2350 Fire Truck Emissions Recall Campaign
Warranty Field Campaign
Campaign Number: c2110
Revision: A
ISL CM2350 Fire Truck Emissions Recall Campaign
Released Date: 15-Jan-2020
Expiration Date (U.S. and
Canada): 14-Jun-2024
Expiration Date
(International): 14-Jun-2024
Attention
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace Campaign 2110, dated 13-Jun-2019. This revision is to:
1. Update the narrative, and
2. close of Retroactive Coverage and parts disposition, and
3. change the expriation date to: 14-Jun-2024.
If additional information is required, please contact your Cummins Warranty Operations
Group Leader.
Description
This field action authorizes certified repair locations to upfit certain ISL CM2350 engines with an
improved SCR Catalyst, if the engine meets the criteria listed below. For MY2013 thru MY2014
engines that qualify for a new SCR Catalyst, a wiring harness connector plug and a calibration
update will be required.
Note : For a limited time, as noted in Warranty Memo #1825, this field action provides for
retroactive coverage of repairs, including customer billable repairs, completed by
Cummins authorized repair locations prior to the release date of this field action. Previous
repairs may be eligible for reimbursement of ONLY the work defined in this publication.
Service providers should have invoice documentation of original repair ready for support
of the retroactive claim. All Service Providers attempting to file claims for retroactive
repairs should reference Warranty Memo M1825 for instructions.
Note : If original repair was not completed by a Cummins authorized repair location, the
labor amount is not reimbursable. ONLY parts will be reimbursed.
Note : Retroactive Coverage has an expiration date, As indicated in Warranty Memo
#1825, retroactive claims will only be accepted for a period of one (1) year from the
original publication date. Retroactive claims will NOT be accepted AFTER 14 JUNE 2020.
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ISL CM2350 Fire Truck Emissions Recall Campaign
Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show an OPEN status for this field action on QuickServe® Online.
Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
1. If all qualifying parameters detailed above are met, please refer to Warranty Memo #1925 to
verify eligibility and to determine the replacement SCR to use for the repair. If the unit is fitted
with an eligible SCR, only the identified replacement SCR must be used in completing this field
action. The verification and selection tool takes precedence over any other prior published
service/part guidelines, for the duration of this field action.
Note : For eligible ISL CM2350 (Model Year 2013 thru 2014 Product) the SCR
catalyst must be replaced. Refer to procedure SCR Catalyst Remove and Install in
section 011-036 of Service Manuals 4310787 (ISL9 CM2350 L101). New SCRs
delete the NH3 Sensor and move from a three (3) sensor to a NEW two (2) sensor
configuration. This action provides coverage for a wiring harness connector plug to
cap and secure the NH3 sensor connector that will no longer be used. The
installation of a wiring harness connector plug in the NH3 sensor connector will
require an ECM calibration update. Please refer to Attachment C for a table of ECM
base codes and CPLs for your consideration. Please refer to Attachment D for
instructions on installing and securing the wiring harness connector plug.
2. Download the latest calibration available on QuickServe® Online. Recalibrate the ECM as
described in Procedure 019-032 of Service Manuals 4310787 (ISL9 CM2350 L101).
3. As required, complete "Label, Authorized Change," Cummins Part Number 5297400. Clearly
print or type "SCR Catalyst Update" in the center box. Fill in the Campaign Number, Distributor
or Dealer Code and Date information. Peel off the backing material and install the label on the
engine valve cover near the engine data plate. There is a clear protective cover on this label.
Peel the backing off of this cover and push the clear cover over the printed material.
4. As required, an "Emission Campaign - Proof of Correction" form, Bulletin #4310621, must be
filled out and provided to the customer. Inform the customer to retain this certificate as proof that
the Emission Campaign has been performed. This form may be required as proof of an
Emission Campaign by the State of California, for vehicles registered in that state, the next time
the vehicle registration is renewed. Please refer to Attachment E for a representative sample of
the Emissions Campaign - Proof of Correction Bulletin.
Note : Certified repair locations outside of California, who elect to perform this
campaign on engines installed in vehicles that are registered in the state of
California, are authorized to do so if they have the two items noted above in their
inventory.
5. File one claim for only the applicable parts and labor listed in this document. Any labor or parts
for diagnostics or repairs not listed in the parts and labor sections above cannot be filed to this
field action. Provide documentation of the ECM calibration revision code after the recalibration in
the claim narrative.
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ISL CM2350 Fire Truck Emissions Recall Campaign
Material Disposition
Where applicable, items removed should be returned to ReCon for core credit. Unless otherwise
indicated, items with no core liability can be scrapped.
Reimbursements
Parts
Note : Please refer to Warranty Memo #1925 for a link to the SCR PN Tool to identify
SCR eligibility and the correct Replacement SCR. All parts listed are OPTIONAL. Claim
only the parts required to complete the repair.
The following parts are covered under this field action:
Part Number
Quantity
Description
286633700
1
GASKET,AFM DEVICE
(OPTIONAL)
286663600
1
GASKET,AFM DEVICE
(OPTIONAL)
288021400
1
GASKET,EXH OUT CNN
(OPTIONAL)
288021500
1
GASKET,AFM DEVICE
(OPTIONAL)
388639600
1
FLEET COUNT (OPTIONAL)
431062100
1
PROOF OF CORRECTION
FORM (OPTIONAL)
529740000
1
LABEL, AUTHORIZED
CHANGE (TAG-OPTIONAL)
550686600
1
SERVICE KIT, WIRING
HARNESS
Note : SRTs to gain access that are required to complete the repair, that are sufficiently
explained in the claim narrative, may also be claimed on this action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair
performed. If the SCR does NOT require and SCR replacement, claim ONLY Admin and
SRT 17-902 (Campaign/SCR Check) to close the field action.
Labor Using Applicable Access Code and Time
SRT Code
00-90X
Description
Time (hrs)
Administrative time
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ISL CM2350 Fire Truck Emissions Recall Campaign
SRT Code
Description
11-803
AFTERTREATMENT SCR
CATALYST - REMOVE AND
INSTALL (OPTIONAL)
17-901
STAMP ENGINE DATA
PLATE/APPLY EMISSION
STICKER (OPTIONAL)
17-902
CAMPAIGN/SCR CHECK
(OPTIONAL)
19-611
ENGINE CONTROL MODULE
(ECM) CALIBRATIONTRANSFER (CM
2250/CM2350) (OPTIONAL)
Time (hrs)
Travel
Travel is covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are covered under this field action.
Note : Where retroactive claims are appropriate, please consolidate all appropriate
invoiced items and claim them as one line item in Other Claimables titled "CAMPAIGN
SUPPLIES". Please included brief summaries on the details of items claimed.
Note : Please consolidate all consumables and claim them as one line item in Other
Claimables titled "CAMPAIGN SUPPLIES". Please include brief summaries on the details
of items claimed.
Note : Additional parts, such as o-rings, gaskets and fasteners, that are required to
complete the repair, but not listed, may be claimed in Other Claimables. Please
consolidate all consumables and claim them as one line item in Other Claimables titled
"CAMPAIGN SUPPLIES" or other appropriate selections. Please include brief summaries
on the details of items claimed.
Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local
Cummins Distributor.
Claim Codes
Description
Code
Account Code:
65
Pay Code:
Distributor = X
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ISL CM2350 Fire Truck Emissions Recall Campaign
Claim Codes
Description
Code
Pay Code:
Dealer = D
Pay Code:
International = I
Failure Code:
WUSSCU
Attachments
Click here to see c2110_esn-list.xls
(/service/english/attachments/c2110_esn-list.xls)
Click here to
see c2110_isb_and_isl_cm2350_esm_base_calibration_and_cpl_table_attach-c.pdf
(/service/english/attachments/c2110_isb_and_isl_cm2350_esm_base_calibration_and_cpl_table_attachc.pdf)
d.pdf
Click here to see c2110_nh3_sensor_wiring_harness_plug_and_fir_tree_installation_attach-
(/service/english/attachments/c2110_nh3_sensor_wiring_harness_plug_and_fir_tree_installation_attachd.pdf)
Click here to see c2110_proof-of-correction_attach-e.pdf
(/service/english/attachments/c2110_proof-of-correction_attach-e.pdf)
Engine Family
Fuel System
Design Application
Market Application
Automotive
All
Document History
Date
Details
Document Created; 13-Jun-2019
Update narrative; 13-Dec-2019
Close Retroactive coverage and parts disposition
update the expiration date.
Last Modified: 15-Jan-2020
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ISB (All Displacements) CM2350 (B101, B103, and B104) ECM Base Calibrations and CPLs
Existing ECM Base Code
New ECM Base Code
New CPL
DT90082
DT90443
CPL4784
DT90083
DT90447
CPL4786
DT90084
DT90445
CPL4784
DT90085
DT90355
CPL4782
DT90086
DT90352
CPL4782
DT90087
DT90353
CPL4782
DT90008
DT90357
CPL4783
DT90015
DT90358
CPL4783
DT90043
DT90359
CPL4783
DT90044
DT90360
CPL4783
DT90059
DT90361
CPL4783
DT90009
DT90364
CPL4784
DT90016
DT90365
CPL4784
DT90001
DT90366
CPL4783
DT90017
DT90367
CPL4783
DT90045
DT90368
CPL4783
DT90046
DT90369
CPL4783
DT90060
DT90370
CPL4783
DT90002
DT90373
CPL4784
DT90018
DT90374
CPL4784
DT90019
DT90384
CPL4783
DT90020
DT90385
CPL4783
DT90047
DT90386
CPL4783
DT90048
DT90387
CPL4783
DT90061
DT90388
CPL4783
DT90021
DT90391
CPL4784
DT90022
DT90392
CPL4784
DT90023
DT90393
CPL4783
DT90024
DT90394
CPL4783
DT90049
DT90395
CPL4783
DT90050
DT90396
CPL4783
DT90062
DT90397
CPL4783
DT90025
DT90400
CPL4784
DT90026
DT90401
CPL4784
DT90003
DT90402
CPL4783
DT90011
DT90403
CPL4783
DT90027
DT90404
CPL4783
DT90051
DT90405
CPL4783
DT90052
DT90406
CPL4783
DT90063
DT90407
CPL4783
DT90075
DT90408
CPL4783
DT90004
DT90411
CPL4784
DT90028
DT90412
CPL4784
DT90005
DT90413
CPL4785
DT90012
DT90414
CPL4785
DT90029
DT90415
CPL4785
DT90053
DT90416
CPL4785
DT90054
DT90417
CPL4785
DT90064
DT90418
CPL4785
DT90006
DT90419
CPL4786
DT90030
DT90420
CPL4786
DT90031
DT90421
CPL4785
DT90032
DT90422
CPL4785
DT90033
DT90423
CPL4785
DT90055
DT90424
CPL4785
DT90056
DT90425
CPL4785
DT90065
DT90426
CPL4785
DT90034
DT90427
CPL4786
DT90035
DT90428
CPL4786
DT90036
DT90429
CPL4785
DT90037
DT90430
CPL4785
DT90038
DT90431
CPL4785
DT90057
DT90432
CPL4785
DT90058
DT90433
CPL4785
DT90066
DT90434
CPL4785
DT90039
DT90435
CPL4785
DT90040
DT90436
CPL4785
DT90041
DT90437
CPL4786
DT90076
DT90438
CPL4786
DT90007
DT90439
CPL4785
DT90042
DT90440
CPL4785
DT90013
DT90441
CPL4786
DT90077
DT90442
CPL4786
DT90164
DT90362
CPL4783
DT90174
DT90363
CPL4783
DT90161
DT90371
CPL4783
DT90175
DT90372
CPL4783
DT90162
DT90389
CPL4783
DT90176
DT90390
CPL4783
DT90163
DT90398
CPL4783
DT90177
DT90399
CPL4783
DT90165
DT90409
CPL4783
DT90178
DT90410
CPL4783
DT90166
DT90375
CPL4783
DT90167
DT90376
CPL4783
DT90168
DT90377
CPL4783
DT90169
DT90378
CPL4783
DT90170
DT90379
CPL4783
DT90171
DT90380
CPL4783
DT90172
DT90382
CPL4784
DT90173
DT90383
CPL4784
DT90014
DT90354
CPL4782
DT90081
DT90356
CPL4782
DT90078
DT90444
CPL4784
DT90079
DT90448
CPL4786
DT90080
DT90446
CPL4784
ISL9 CM2350 L101 ECM Base Calibrations and CPLs
Existing ECM Base Code
New ECM Base Code
New CPL
EB90001
EB90192
CPL4779
EB90002
EB90193
CPL4779
EB90031
EB90194
CPL4779
EB90042
EB90195
CPL4779
EB90023
EB90196
CPL4779
EB90024
EB90197
CPL4779
EB90032
EB90198
CPL4779
EB90043
EB90199
CPL4779
EB90051
EB90207
CPL4779
EB90005
EB90203
CPL4779
EB90006
EB90204
CPL4779
EB90033
EB90205
CPL4779
EB90044
EB90206
CPL4779
EB90007
EB90213
CPL4780
EB90008
EB90214
CPL4780
EB90034
EB90215
CPL4780
EB90045
EB90216
CPL4780
EB90010
EB90221
CPL4781
EB90009
EB90220
CPL4781
EB90052
EB90218
CPL4781
EB90014
EB90232
CPL4781
EB90013
EB90231
CPL4781
EB90025
EB90200
CPL4779
EB90026
EB90201
CPL4779
EB90035
EB90239
CPL4779
EB90046
EB90240
CPL4779
EB90015
EB90209
CPL4780
EB90016
EB90210
CPL4780
EB90036
EB90211
CPL4780
EB90047
EB90212
CPL4780
EB90027
EB90222
CPL4780
EB90028
EB90223
CPL4780
EB90037
EB90224
CPL4780
EB90050
EB90225
CPL4780
EB90017
EB90227
CPL4780
EB90018
EB90228
CPL4780
EB90038
EB90229
CPL4780
EB90048
EB90230
CPL4780
EB90019
EB90233
CPL4780
EB90020
EB90234
CPL4780
EB90039
EB90235
CPL4780
EB90021
EB90237
CPL4780
EB90022
EB90238
CPL4780
EB90029
EB90241
CPL4779
EB90030
EB90242
CPL4779
EB90041
EB90243
CPL4779
EB90049
EB90202
CPL4779
EB90149
EB90217
CPL4780
EB90150
EB90226
CPL4780
EB90003
EB90208
CPL4779
EB90012
EB90219
CPL4781
Service Instruction
Aftertreatment Ammonia (NH3) Sensor Wiring Harness Plug and Fir Tree
Installation
Product
•
•
ISB6.7 CM2350
ISL9 CM2350
The purpose of this document is to guide the user through the steps involved in plugging off the NH3 sensor
wiring harness electrical connector and mounting to the harness connector to the sensor table on the SCR
(Selective Catalyst Reduction).
Parts Required
The material required to plug and mount Ammonia Sensor Wiring Harness is provided in Table 1. This is the
only item approved for this procedure.
Table (1.) Required Parts
Part Description
Kit, Electrical Connector Plug
(FIR Tree and Connector)
Part Number
5506866
Personal Protection Equipment (PPE)
• Completing a Job Safety Assessment (JSA) prior to performing work helps identify job safety hazards
and prevent incidents.
• To reduce the possibility of personal injury, personal protective equipment (PPE) must be utilized.
Reference General Safety Instructions Procedure 204-006 in Section I of the corresponding Service
Manual.
Installation Tools
No special service tools are required to install Ammonia Sensor Harness Wiring Plug.
WARNING
Wait for the Aftertreatment system to cool down before working on the hot exhaust or exhaust components.
Failure to do so could result in personal injury.
Preparation Steps:
1. Refer to NH3 sensor and module service
procedures to remove NH3 Module from sensor
table, Aftertreatment Selective Catalytic
Reduction (SCR) Intermediate NH3 Sensor,
Procedure 019-479.
SCR Overview
Figure 1
Installation:
1. Install Ammonia Sensor Harness Plug into open
wiring harness connector and attach the FIR
Tree and zip tie to the outer rim of the plug to
match the side view in Figure 2.
NOTE: Ensure the zip tie’s self-locking mechanism is
oriented to a corner. This will guarantee its secured
and properly placed.
Side View
Top View
Plug and FIR Tree Installation
Figure 2
2. Insert FIR Tree into NH3 Module mounting
location as shown in Figure 3.
3. Ensure the excess zip tie material has been
removed before installation of the heat shield.
Harness Mounting Location
Figure 3
Finishing Steps
2. Refer to service procedures to install the heat shield, Heat Shield Procedure 011-032.
C2110
For this Field Action, ensure to correctly capture “C2110” in the
Campaign Number for the Proof of Correction form