A9120412058212_2

91 MIB2+ Standard: Bluetooth call is chopped off on the other end
91 20 41 2058212/2 February 21, 2020. Supersedes Technical Service Bulletin Group 91 number 20-26 dated
January 8, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q3
2019
All
Radio Medium Plus (Gen2)
Q3
2020
000001 - 052775
Radio Medium Plus (Gen2)
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Corrected Elsa display issue)
1
01/08/2020
Initial publication
Customer states:
 When making or receiving a call via Bluetooth or Audi Smartphone Interface (ASI), the other party states that
the audio being chopped off and sometimes unintelligible.
Technical Background
An incorrect parameter in in the target data container (ZDC) that causes the audio to be cut off prematurely.
Production Solution
New Target Data Container (ZDC) update in the information electronics control module, J794 (address word
005F) addressed the condition.
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
1. Update the information electronics control module, J794 (address word 005F) using the SVM action code as
listed in the table below, if necessary:
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Model
Old Target
Data
Container
Number
Old Target New Target
New Target
SVM Code
Data
Data Container Data Container Input
Container Number
Version
Version
83B909545A
Q3
83B909545B
*
83B909545C
83B909545A
0016
83B909545B
0020
83B909545C
0024
5FA017
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9196
Damage Code:
0039
Labor Operations: Software Update (Includes checking for DTCs)
Diagnostic Time:
Claim Comment:
0151 0000
Time stated on
the diagnostic
protocol (Max
50 TU)
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB #2058212/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
All part and service references provided in this TSB (2058212) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.