11-199-20
Service Bulletin Details
Public Details for: 11-199-20
This bulletin announces availability of reprogramming files to optimize the engine control module (ecm). The new logic will address isolated concerns of a hard start condition occurring in cold weather (+10 degrees fahrenheit or lower) and
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ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q IMPORTANT - All Service Personnel Should Read and Initial in the boxes provided, right. SERVICE MANAGER q © 2020 Subaru of America, Inc. All rights reserved. SERVICE BULLETIN APPLICABILITY: 2014-18MY Forester 2.0L DIT 2015-20 MY WRX 2.0L DIT SUBJECT: Reprogramming File Availability for Startability and Idle Stability at Low Temperatures NUMBER: 11-199-20 DATE: 02/11/20 INTRODUCTION: This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new logic will address isolated concerns of a hard start condition occurring in cold weather (+10 degrees Fahrenheit or lower) and / or high-altitude areas. When this scenario occurs, the A/F learning control values move toward lean. In addition, if the condition were to occur on an engine with relatively high mechanical friction (typically, an engine with low mileage), a hard start condition may result. PRODUCTION CHANGE INFORMATION: This bulletin will be updated with the starting VINS for these logic changes when they become available. PACK FILE APPLICABILITY: For WRX Models: Model PAK File Name New ECM Part Number Old ECM Part Numbers 2015MY WRX, FED Spec, w/ 6MT 22765AR960.pak 22765AR960 22765AG230, 31, 32, 33, 34, 35, 36, 37, 38 & 39 FB3C75D0 LF75403S 2015MY WRX, FED Spec, w/ CVT 22765AR970.pak 22765AR970 22765AG240, 41, 42, 43, 44, 45, 46, 47, 48 & 49 8EF10D7F LF75403T 2016MY WRX, FED Spec, w/ 6MT 22765AH615.pak 22765AH615 22765AH610, 11, 12, 12 & 14 224CB240 LF75403H 2016MY WRX, FED Spec, w/ CVT 22765AH625.pak 22765AH625 22765AH620, 21, 22, 23 & 24 F9D722A5 LF75403G 2017MY WRX, FED Spec, w/ 6MT 22765AK384.pak 22765AK384 22765AK380, 81, 82 & 83 B4E8A6F9 LF79102P 2017MY WRX, FED Spec, w/ CVT 22765AK394.pak 22765AK394 22765AK390, 91, 92 & 93 AB1258AB LF79102N CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Decryption New ECM Keyword CID Number Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Continued... Bulletin Number: 11-199-20; Date: 02/11/20 Page 1 of 4 Model PAK File Name New ECM Part Number Old ECM Part Numbers Decryption New ECM Keyword CID Number 2018MY WRX, FED Spec, w/ 6MT 22765AL003.pak 22765AL003 22765AL000, 01 & 002 706D29AE LF9C101P 2018MY WRX, FED Spec, w/ CVT 22765AL012.pak 22765AL012 22765AL010 & 011 AEA0F0B8 LF9C002N 2019MY WRX, FED Spec, w/ 6MT 22765AM552.pak 22765AM552 22765AM550 & 551 EDE48249 LF9D011h 2019MY WRX, FED Spec, w/ CVT 22765AM562.pak 22765AM562 22765AM560 & 561 CFD506D3 LF9D011g 2020MY WRX, FED Spec, w/ 6MT 22765AN622.pak 22765AN622 22765AN620 & 621 36827106 LF9G002T 2020MY WRX, FED Spec, w/ CVT 22765AN632.pak 22765AN632 22765AN630 & 631 D2C02B24 LF9G002S For Forester Models: Model PAK File Name New ECM Part Number Old ECM Part Numbers Decryption Keyword New ECM CID Number 2014MY Forester 22611BG963.pak 22611BG963 22611AW060, 61, 62, 63, 64, 65, 66, 67, 68 & 69 2611BG960, 61 & 62 F2EF6EEB AF56E03B 2015MY Forester 22765AG979.pak 22765AG979 22765AG970, 71, 72, 73, 74, 75, 76, 77 & 78 DCE18725 LF61803B 2016MY Forester 22765AH516.pak 22765AH516 22765AH510, 11, 12, 13, 14 & 15 997384B8 LF75403A 2017MY Forester 22765AH925.pak 22765AH925 22765AH920, 21, 22, 23 & 24 C1B8C648 LF78106B 2018MY Forester 22765AL593.pak 22765AL593 22765AL590, 91 & 92 207581E8 LF9C002B NOTE: All these reprogramming files were included in the January 2020 SSM software update. SERVICE PROCEDURE: REMINDER: Customer satisfaction and retention starts with performing quality repairs. • Reprogram the ECM following the normal FlashWrite procedure. SERVICE PROCEDURE / INFORMATION: Subaru of America, Inc. (SOA) highly recommends connecting either the Subaru Midtronics DCA8000 Dynamic Diagnostic Charging System or the Subaru Midtronics GR8-1100 Diagnostic Battery Charger to the vehicle and utilizing the Power Supply Mode feature anytime a vehicle control module is being reprogrammed. Once the Midtronics charger is connected to the vehicle, if the battery is fully charged, it takes less than three (3) minutes to boot-up the charger, select the Power Supply Mode, and have the battery voltage stabilized and ready for reprogramming. NOTES: • For instructions on using the power supply mode, reference the applicable User Manual for Continued... Bulletin Number: 11-199-20; Date: 02/11/20 Page 2 of 4 the Midtronics DCA-8000 Dynamic Diagnostic Charging System and the Midtronics GR81100 Diagnostic Battery Charger on STIS. • Confirm all electrical loads such as lights, audio, HVAC, seat heaters, and rear defroster are all switched OFF before setting up the charger for Power Supply Mode. • Select the correct battery type (Flooded, EFB, Gel, AGM or AGM Spiral). • Input the CCA which matches the vehicle’s battery. NOTE: OE and replacement batteries have different CCA ratings. Always confirm the battery’s CCA rating before proceeding. • If using a DCA-8000 Dynamic Diagnostic Charging System, set the power supply voltage to 13.5 volts. • DO NOT connect the DST-i or SDI until the Power Supply mode function has completed its battery test mode and the Charging Voltage has dropped to and shows a steady 13.5 Volts on the display. • Once Power Supply Mode reaches a steady 13.5 volts, connect the DST-i or SDI to the OBD connector and proceed with initiating the normal FlashWrite reprogramming process. • Amperage will fluctuate based upon the vehicle’s demand for power. NOTE: If the voltage rises beyond 14V while programming is in process, the procedure will abort. This can indicate a need to test or charge the vehicle battery before any further attempt at programming is made. VERY IMPORTANT: This information is applicable to the Subaru Midtronics DCA-8000 Dynamic Diagnostic Charging System and the Subaru Midtronics GR8-1100 Diagnostic Battery Charger ONLY. It does not apply to any other brand / type of “generic” battery charger whatsoever. ONLY the DCA-8000 and the GR8-1100 and their Power Supply Mode feature have been tested and approved by SOA. REMINDER: If the DCA-8000 or GR8-1100 indicates the vehicle’s battery must be charged, charge the battery fully before proceeding to reprogram the vehicle while using the Power Supply Mode. NOTE: Control module failures resulting from battery discharge during reprogramming are not a matter for warranty. Should any DTCs reset after the reprogramming update is performed, diagnose per the procedure outlined in the applicable Service Manual. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited, an applicable Emission Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information: Labor Description Labor Operation # Fail Code Labor Time MFI OBDII ECM Reprogramming 455-288 UPG-48 0.4 Continued... Bulletin Number: 11-199-20; Date: 02/11/20 Page 3 of 4 IMPORTANT: Always note the original Calibration Identification number (CID) the vehicle came in with on the repair order before reprogramming and, make sure to list the NEW CID for any newly installed programming (as confirmed from the actual control module AFTER installation). The NEW CID MUST also be noted on the repair order as this information is required for entry in the Miscellaneous Detail field during claim submission. NOTE: The pack file listings provided in this bulletin are the latest available at the time of publishing. Updates are often released thereafter without revision to the original bulletin. For this reason, it is critical to always have the latest version of Select Monitor software installed on your system. You can confirm if a later version is available by entering the CID listed in this bulletin into FlashWrite. If a newer CID is shown as available in FlashWrite, reprogram using that file. IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs. Continued... Bulletin Number: 11-199-20; Date: 02/11/20 Page 4 of 4