122-Q5Z8W-03
Service Bulletin Details
Public Details for: 122-Q5Z8W-03
Instructions for correcting a noise symptom on 2018 and 19 cayenne turbo vehicles. The fix is to install a modified bolt and washer for increased insulation.
Models from 2019
2019 PORSCHE CAYENNE |
Models from 2018
2018 PORSCHE CAYENNE |
Service Technical Information 29/19 ENU 1037 1 Noise Symptom - Whining and Clicking Noises from A-Pillar Area at Low Engine Load/During Overrun: Reworking Torque Support (SY 29/19) Vehicle type: Cayenne Turbo (9YA) Model Year: As of 2018 up to 2019 Subject: Torque support Symptom: Whining and clicking noises from the right A-pillar area at low engine load/during overrun. The noises may be produced under the following conditions: Whining noise: • • Driving at partial load and overrun at 0–120 km/h (0–75 mph) Engine speed 1,000–3,000 rpm Clicking noise: • • Engine idling, partial load while driving off and overrun 0–50 km/h (0–30 mph) Engine speed 700–1,800 rpm Cause: Noise from the engine's valve drive can be transferred to the body via the torque support. Remedial Action: Install modified bolt and washer for increased ground/insulation on the body side. Date of Introduction: Modified parts used from: Date 15.01.2019 VIN WP1AA2AY3KDA11148 Required spare parts Spare Parts: Part Info Designation Qty. PAF106558 Hex flange bolt 1 ea. PAF909928 Washer 1 ea. Preparatory work Work Procedure: 1 To remove air filter housing, see Workshop Manual '242519 Removing and installing air filter housing'. AfterSales Feb 17, 2020 Page 1 of 3 1 Service 1037 ENU Technical Information 29/19 Reworking torque support Work Procedure: 1 2 Unscrew bolt Torque support -3- and remove together with washer. Install new bolt with new washer and tighten to Tightening torque 55 Nm (41 ftlb.) . Part Info Designation Qty. PAF106558 Hex flange bolt 1 ea. PAF909928 Washer 1 ea. Torque support Concluding work Work Procedure: 1 To install air filter housing, see Workshop Manual '242519 Removing and installing air filter housing'. Invoicing Invoicing: For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers specified below in the warranty claim: APOS Labour operation 10374900 Reworking torque support I No. PQIS coding: Location (FES5) 10430 Engine support Damage type (SA4) 1313 vibrating, shaking Feb 17, 2020 Page 2 of 3 AfterSales Service Technical Information Part Info: References: 29/19 ENU Part Info Designation Qty. PAF106558 Hex flange bolt 1 ea. PAF909928 Washer 1 ea. 1037 1 Workshop Manual '242519 Removing and installing air cleaner housing ' Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2020 Porsche Cars North America, Inc. AfterSales Feb 17, 2020 Page 3 of 3