122-E3A6P-03
Service Bulletin Details
Public Details for: 122-E3A6P-03
Instructions for fixing a rattling noise from the engine on 2017 through 19 panameras. The remedy is to check the bracing wheel on the balance shaft and replace if necessary.
Models from 2019
2019 PORSCHE PANAMERA |
Models from 2018
Models from 2017
2017 PORSCHE PANAMERA |
2017 PORSCHE PANAMERA 4 |
2017 PORSCHE PANAMERA 4S |
2017 PORSCHE PANAMERA 4S EXECUTIVE |
2017 PORSCHE PANAMERA TURBO |
2017 PORSCHE PANAMERA TURBO EXECUTIVE |
Service Technical Information 120/19 ENU 1380 1 Noise Symptom - Rattling Noises from Engine Compartment: Checking Balance Shaft Bracing Wheel and Replacing it if Necessary (SY 120/19) Vehicle Types: Panamera (971)/Panamera 4 (971)/Panamera 4S (971)/Panamera 4 E-Hybrid (971)/Panamera 4 Sport Turismo (971)/Panamera 4S Sport Turismo (971)/Panamera 4 E-Hybrid Sport Turismo (971) Model Year: As of 2017 up to 2019 Subject: Balance shaft bracing wheel Symptom: Rattling noises from the engine compartment, particularly at an engine speed of between 1,200 and 2,000 rpm (partial load operation, engine at operating temperature). Remedial Action: Check balance shaft bracing wheel using a stethoscope and replace it if necessary. Required tools and spare parts Nr.172 - JSPSM65001 or equivalent Tools: • Spare parts: 1) Part Info Designation – Location Qty. 9A710344810 Fastening part – Balance shaft bracing wheel 1 ea. 9A7103293A Gear wheel – Balance shaft 1 ea. 95810115320 Shaft sealing ring – Lower chain housing cover 1 ea. 9A714511320 Seal – Vacuum pump 1 ea. N 90365302 O-ring – Coolant pipe 1 ea. 9A712107000 Seal – Coolant pipe 1 ea. N 10124306 13 ea. 9A710942600 Internal hexagon round/oval-head screw – Upper chain housing cover Axle – Tensioning rail 2 ea. 9A710942610 Axle – Guide rail 2 ea. 95810547000 Guide rail – Timing chain 2 ea. 9A710923500 Sealing ring – Control valves 4 ea. WHT004955A Internal hexagon round cheese head bolt – Lower steering column universal joint Internal hexagon round cheese head bolt – Lower chain housing cover 1 ea. N 10156206 6 ea. 1) The spare parts are only required for replacing the balance shaft bracing wheel. AfterSales Feb 17, 2020 Page 1 of 5 1 Service Technical Information ENU 120/19 1380 Preparatory work Work Procedure: 1 2 Remove engine cover, see Workshop Manual '108319 Removing and installing engine cover (design cover) (V6 Turbo)' Remove turbocharger heat shield, see Workshop Manual '261219 Removing and installing turbocharger heat shield (V6 Turbo)' Distinguishing between high-pressure pump and balance shaft bracing wheel CAUTION Hot components • Risk of burns Let hot components cool down. Wear personal protective gear. Information • To prevent unnecessary repairs, it is important to distinguish between the high-pressure pump and balance shaft bracing wheel when trying to pin-point the source of the noise. • A Nr.172 - stethoscope, for example, can be used to pin-point the noise sources. • If you cannot be sure that the high-pressure pump is causing the noise, the noise analysis must be carried out using the stethoscope on the high-pressure pump of a comparable vehicle. Work Procedure: 1 2 Start the engine. Nr.172 - Stethoscope must be used on the high-pressure pump Contact point on high-pressure pump -1- and then on the engine housing Contact point on engine housing -2- in order to find the rattling noise. If you can clearly hear the rattling noise at the contact point on the high-pressure pump Contact point on high-pressure pump -1-, stop the engine and continue fault finding. Something else is causing the fault. Feb 17, 2020 Page 2 of 5 AfterSales Service Technical Information 120/19 ENU 1380 1 If you can clearly hear the rattling noise at the contact point on the engine housing Contact point on engine housing -2-, stop the engine and continue with Step 3. Contact point on high-pressure pump Contact point on engine housing 3 Replace balance shaft bracing wheel, see Workshop Manual '138019 Removing and installing balance shaft bracing wheel (V6 Turbo)'. Concluding work Work Procedure: 1 Install turbocharger heat shield, see Workshop Manual '261219 Removing and installing turbocharger heat shield (V6 Turbo)' AfterSales Feb 17, 2020 Page 3 of 5 1 Service Technical Information ENU 120/19 1380 2 Install engine cover, see Workshop Manual '108319 Removing and installing engine cover (design cover) (V6 Turbo)' Invoicing Invoicing: For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers specified below in the warranty claim: APOS Labour operation I No. 13800110 Checking balance shaft bracing wheel (971) APOS Labour operation 13805510 Checking and replacing balance shaft bracing wheel (97AAA1, 97AAY1, 97ABA1, 97ABY1, 97CBA1, 97CBY1) APOS Labour operation 13805515 Checking and replacing balance shaft bracing wheel (97ADB1, 97CDB1) APOS Labour operation 13805520 Checking and replacing balance shaft bracing wheel (97ABE1, 97CBE1) I No. I No. I No. PQIS coding: Location (FES5) 10000 Crankcase, bracket Damage type (SA4) 2014 rattling Part Info.: Part Info Qty. 9A710344810 Fastening part – Balance shaft bracing wheel 1 ea. 9A7103293A Gear wheel – Balance shaft 1 ea. 95810115320 Shaft sealing ring – Lower chain housing cover 1 ea. 9A714511320 Seal – Vacuum pump 1 ea. N 90365302 O-ring – Coolant pipe 1 ea. 9A712107000 Seal – Coolant pipe 1 ea. N 10124306 Internal hexagon round/oval-head screw – Upper chain housing cover Axle – Tensioning rail 13 ea. 9A710942600 Feb 17, 2020 Page 4 of 5 Designation – Location AfterSales 2 ea. Service Technical Information 9A710942610 Axle – Guide rail 2 ea. 95810547000 Guide rail – Timing chain 2 ea. 9A710923500 Sealing ring – Control valves 4 ea. WHT004955A Internal hexagon round cheese head bolt – Lower steering column universal joint Internal hexagon round cheese head bolt – Lower chain housing cover 1 ea. N 10156206 References: 120/19 ENU 1380 1 6 ea. Workshop Manual '108319 Removing and installing engine cover (design cover) (V6 Turbo)' Workshop Manual '261219 Removing and installing heat shield for turbocharger (V6 Turbo)' Workshop Manual '138019 Removing and installing balance shaft bracing wheel (V6 Turbo)' Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2020 Porsche Cars North America, Inc. AfterSales Feb 17, 2020 Page 5 of 5