122-R3X2M-03
Service Bulletin Details
Public Details for: 122-R3X2M-03
Repair manual for workshop campaign wkk2, which seeks to reprogram the tpms control unit on affected cayenne vehicles.
Models from 2020
2020 PORSCHE CAYENNE |
Models from 2019
2019 PORSCHE CAYENNE |
Models from 2018
2018 PORSCHE CAYENNE |
Models from 2017
2017 PORSCHE CAYENNE |
Service Technical Information 147/19 ENU WKK2 4 WKK2 - Re-programming Tire Pressure Monitoring (TPM) Control Unit (Workshop campaign) Important: CRITICAL WARNING -This campaign includes steps where control unit(s) in the vehicle will be programmed with the PIWIS Tester. The vehicle voltage must be maintained between 13.5 volts and 14.5 volts during this programming. Failure to maintain this voltage could result in damaged control unit(s). Damage caused by inadequate voltage during programming is not a warrantable defect. The technician must verify the actual vehicle voltage in the PIWIS Tester before starting the campaign and also document the actual voltage on the repair order Model Year: As of 2017 up to 2020 Model line: Cayenne (9YA/9YB) Subject: Tire Pressure Monitoring (TPM) control unit Information: The wheel sensors of the Tire Pressure Monitoring (TPM) system transmit their remaining battery life to the TPM control unit at regular intervals. The battery life is approx. 10 years. Due to a software error in the TPM control unit, the relevant wheel sensor can fail on the affected vehicles if a remaining battery life of less than 6 months is transmitted. If this happens, the tire pressure from the affected wheel sensor will no longer be transmitted to the TPM control unit, but no warning message to this effect is displayed in the instrument cluster. Only when the battery in the wheel sensor is fully discharged is the failure detected and the corresponding warning message is displayed in the instrument cluster. Remedial Action: Re-program the tire Pressure Monitoring (TPM) control unit using the PIWIS Tester with test software version 39.100.020 (or higher) installed. Information If campaign AKB8 or AKA0 is also open for the respective vehicle, this campaign must be carried out together with campaign AKB8/AKA0. To do this, program the Tire Pressure Monitoring (TPM) control unit by entering the programming code before carrying out the concluding work for AKB8/AKA0. For instructions, see Technical Information 'Re-programming Tyre Pressure Monitoring (TPM) control unit'. In this case, invoice Scope 1 during warranty processing Technical Information 'Warranty processing'. If campaign AKB8 and AKA0 was already carried out during a previous workshop visit or if the vehicle is not affected by AKB8/AKA0, this campaign must be carried out as described here. In this case, invoice Scope 2 during warranty processing Technical Information 'Warranty processing'. AfterSales Feb 6, 2020 Page 1 of 8 4 Service WKK2 ENU Technical Information 147/19 Information During the campaign, the Tire Pressure Monitoring (TPM) control unit is re-programmed and then re-coded automatically. The total time required for programming and coding is approx. 2 minutes. Affected Vehicles: Only the vehicles assigned to the campaign (see also PCSS Vehicle Information). This campaign affects 51,748 vehicles in North America. Model line: Panamera (971) Subject: Tire Pressure Monitoring (TPM) control unit Information: The wheel sensors of the tire Pressure Monitoring (TPM) system transmit their remaining battery life to the TPM control unit at regular intervals. The battery life is approx. 10 years. Due to a software error in the TPM control unit, the relevant wheel sensor can fail on the affected vehicles if a remaining battery life of less than 6 months is transmitted. If this happens, the tire pressure from the affected wheel sensor will no longer be transmitted to the TPM control unit, but no warning message to this effect is displayed in the instrument cluster. Only when the battery in the wheel sensor is fully discharged is the failure detected and the corresponding warning message is displayed in the instrument cluster. Remedial Action: Re-program the Tire Pressure Monitoring (TPM) control unit using the PIWIS Tester with test software version 39.100.020 (or higher) installed. Information If campaign AKB8 or AKA0 is also open for the respective vehicle, this campaign must be carried out together with campaign AKB8/AKA0. To do this, program the Tire Pressure Monitoring (TPM) control unit by entering the programming code before carrying out the concluding work for AKB8/AKA0. For instructions, see Technical Information 'Re-programming Tyre Pressure Monitoring (TPM) control unit'. In this case, invoice Scope 1 during warranty processing Technical Information 'Warranty processing'. If campaign AKB8 and AKA0 was already carried out during a previous workshop visit or if the vehicle is not affected by AKB8/AKA0, this campaign must be carried out as described here. In this case, invoice Scope 2 during warranty processing Technical Information 'Warranty processing'. Feb 6, 2020 Page 2 of 8 AfterSales Service Technical Information 147/19 ENU WKK2 4 Information During the campaign, the Tire Pressure Monitoring (TPM) control unit is re-programmed and then re-coded automatically. The total time required for programming and coding is approx. 2 minutes. Affected Vehicles: Only the vehicles assigned to the campaign (see also PCSS Vehicle Information). This campaign affects 51,748 vehicles in North America. Required tools Tools: • • 9900 - PIWIS Tester 3 with PIWIS Tester software version 39.100.020 (or higher) installed Battery charger with a current rating of at least 90 A and a current and voltage-controlled charge map for lithium starter batteries, e.g. Battery Charger, 90 A Preparatory work NOTICE Fault entry in the fault memory and control unit programming aborted due to low-voltage. • Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which can result in one or more fault entries and the abnormal termination of the programming process. Before starting control unit programming, connect a suitable battery charger with a current rating of at least 90 A to the vehicle. NOTICE Control unit programming will be aborted if the WLAN connection is unstable. • An unstable WiFi connection can interrupt communication between the PIWIS Tester and the vehicle communication module (VCI). As a result, control unit programming may be aborted. During control unit programming, always connect the PIWIS Tester to the vehicle communication module (VCI) via the USB cable. NOTICE Control unit programming will be aborted if the driver's key is not recognized • If the driver's key is not recognized in the vehicle, programming cannot be started or will be interrupted. Place the driver's key with the back facing down into the front left storage compartment in the center console to guarantee a continuous radio link between the vehicle and the driver's key. AfterSales Feb 6, 2020 Page 3 of 8 4 Service WKK2 ENU Work Procedure: 1 Technical Information 147/19 Carry out general preliminary work for control unit programming as described in Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester - section on "Preliminary work"'. Re-programming Tire Pressure Monitoring (TPM) control unit - Cayenne (9YA/9YB) Work Procedure: 1 The basic procedure for programming a control unit is described in the Workshop Manual Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester - section on "Programming"'. For specific information on control unit programming during this campaign, see table below. Information The procedure described here is based on the PIWIS Tester 3 software version 39.100.020. The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the instructions that must be followed. A discrepancy may arise with later software versions for example. Required PIWIS Tester software version: 39.100.020 (or higher) Type of control unit programming: Control unit programming using the "Campaign" function in the Additional menu on the PIWIS Tester by entering a programming code. Programming code: W1R9X Programming sequence: Read and follow the information and instructions on the PIWIS Tester during the guided programming sequence. During the programming sequence, the air conditioning control unit is re-programmed and then automaticallyre-coded. Do not interrupt programming and coding. Programming time (approx): Feb 6, 2020 Page 4 of 8 2 minutes AfterSales Service Technical Information 147/19 ENU WKK2 4 Software version programmed during this campaign: 0650 Procedure in the event of error messages appearing during the programming sequence: Workshop Manual '9X00IN Basic instructions Procedure in the event of abnormal termination of control unit programming: Repeat control unit programming by restarting programming. Following control unit programming, the software version can be read out of the Tire Pressure Monitoring (TPM) control unit in the 'Extended identifications' menu using the PIWIS Tester. and procedure for control unit programming using the PIWIS Tester - section on "Fault finding"'. Re-programming Tire Pressure Monitoring (TPM) control unit - Panamera (971) Work Procedure: 1 The basic procedure for programming a control unit is described in the Workshop Manual Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester - section on "Programming"'. For specific information on control unit programming during this campaign, see table below. Information The procedure described here is based on the PIWIS Tester 3 software version 39.100.020. The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the instructions that must be followed. A discrepancy may arise with later software versions for example. Required PIWIS Tester software version: 39.100.020 (or higher) Type of control unit programming: Control unit programming using the "Campaign" function in the Additional menu on the PIWIS Tester by entering a programming code. Programming code: E7P3S AfterSales Feb 6, 2020 Page 5 of 8 4 Service WKK2 ENU Technical Information 147/19 Read and follow the information and instructions on the PIWIS Tester during the guided programming sequence. During the programming sequence, the air conditioning control unit is re-programmed and then automaticallyre-coded. Programming sequence: Do not interrupt programming and coding. Programming time (approx): 2 minutes Software version programmed during this campaign: 0650 Procedure in the event of error messages appearing during the programming sequence: Workshop Manual '9X00IN Basic instructions Procedure in the event of abnormal termination of control unit programming: Repeat control unit programming by restarting programming. Following control unit programming, the software version can be read out of the Tire Pressure Monitoring (TPM) control unit in the 'Extended identifications' menu using the PIWIS Tester. and procedure for control unit programming using the PIWIS Tester - section on "Fault finding"'. Concluding work Work Procedure: 1 Carry out general subsequent work for control unit programming as described in Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester - section on "Subsequent work"'. Information The values for the Tire Pressure Monitoring (TPM) system may be lost when programming and coding the Tire Pressure Monitoring (TPM) control unit. If the Tire Pressure Monitoring (TPM) system is reset, the wheel electronics must be re-taught and adapted to the system. Preconditions and procedure for teaching the wheel electronics units: Feb 6, 2020 Page 6 of 8 • Vehicle is stationary for at least 5 minutes. • Select the type of tires installed(type and size) in the TPM menu in the instrument cluster. The message "No monitoring. System is learning from 25 km/h or 15 mph" then appears in the multi-function display. AfterSales Service Technical Information • 147/19 ENU WKK2 4 Drive at a speed of more than 25 km/h (15 mph) - ideally without stopping - until the tire pressure values are displayed (learning time: less than 2 minutes). The system learns the wheel electronics only while driving. Intermediate stops and deviations from the described teaching procedure can result in a much longer learning time. Teaching can be performed during the test drive or later while the customer is driving. Please inform your customer about this if necessary. 2 Enter the campaign in the Warranty and Maintenance booklet. Warranty processing Information The specified working times were determined specifically for carrying out this campaign and include all required preliminary and subsequent work. The working times may differ from the working times published in the Labour Operation List in PIWIS. Scope 1: Re-programming Tire Pressure Monitoring (TPM) control unit • This campaign is carried out together with campaign AKB8 or AKA0 Working time: Re-programming Tire Pressure Monitoring (TPM) control unit Labor time: 12 TU Damage Code WKK2 066 000 1 Scope 2: Re-programming Tire Pressure Monitoring (TPM) control unit • This campaign is not carried out together with campaign AKB8 or AKA0 Working time: Re-programming Tire Pressure Monitoring (TPM) control unit Includes: Connecting and disconnecting battery charger Connecting and disconnecting PIWIS Tester AfterSales Labor time: 28 TU Feb 6, 2020 Page 7 of 8 4 Service WKK2 ENU Technical Information 147/19 Reading out and erasing fault memory Damage Code WKK2 066 000 1 Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2020 Porsche Cars North America, Inc. Feb 6, 2020 Page 8 of 8 AfterSales