122-V2C8B-03

9
Bulletin #: 2002
Advanced Technical Information
Part ID: 9627
AC Switch Panel Discolored at Edges
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Cayenne
2019-2020
E3
N/A
N/A
Revision History
Revision
Release Date
Changes
0
February 6, 2020
Original document
Condition
The AC Switch Panel can become discolored at the edges.
Technical Background
The discoloration is the result of too much solvent in the paint under the surface.
AfterSales
February 6, 2020
Page 1 of 2
Bulletin #: 2002
Advanced Technical Information
Part ID: 9627
9
Service Information
Replace the AC Control Panel
All old parts have been purged from stock.
Production Solution
The issue has been fixed in production as of April 26, 2019. Vehicles built after this date have the improved part.
Warranty
As always, be sure to document the repair completely in PCSS. For this repair, please code the “cause” follows:
Cause location:		
Cause symptom:		
9627
3071
Operator control unit in front center console
Deviation from the shade
Use the following labor operation: 96271900 Operator control unit in front center console remove and reinstall
Search Items
AC switch, AC Control, AC panel, AC Control Panel, AC switch panel
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
©2020 Porsche Cars North America, Inc.
AfterSales
February 6, 2020
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