NTB20-008

Classification:
Reference:
EL19-049
Date:
NTB20-008
February 14, 2020
2013-2019 PATHFINDER;
CLIMATE CONTROLLED SEAT INOPERATIVE
APPLIED VEHICLES:
2013-2019 Pathfinder (R52)
2014-2015 Pathfinder Hybrid (R52)
APPLIED SYSTEM:
Climate Controlled Seats Only
IF YOU CONFIRM
The driver or passenger side climate controlled seat:

Heating and cooling features do not operate
And

The harness connector or control unit of the climate controlled seat appears as
shown in Figure 3 or Figure 5.
ACTION
Perform the following to the affected seat:
A. Replace the climate controlled seat control unit.
B. Drill a hole for the new harness clip.
C. Replace the harness connector of the climate controlled seat control unit.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/15
SERVICE PROCEDURE
This procedure involves working under the driver or front passenger seat. To
avoid personal injury, wear gloves while working on the seat frame to prevent cuts to your
hand.
Handle interior trim carefully to avoid damage. Work with clean hands and clean
tools to avoid dirt and stains.
IMPORTANT:

Follow all cautions, warnings, and notes in the Electronic Service Manual
(ESM) when working on or near a Supplemental Restraint System (SRS), such as
an air bag or OCS components.
1.
If equipped with a seat lifter, raise the height of the affected seat all the way to the
highest lifter position.
2.
Write down all radio station presets.
Presets
AM
FM 1
FM 2
SAT 1
SAT 2/3
Bass
1
2
Treble
3
Balance
3.
Turn the ignition OFF.
4.
Disconnect the vehicle’s 12 volt battery.

4
Fade
5
6
Speed Sen. Vol.
Refer to the ESM for battery removal: ELECTRICAL & POWER CONTROL >
POWER SUPPLY, GROUND & CIRCUIT ELEMENTS > REMOVAL AND
INSTALLATION – BATTERY.
5.
Wait for at least 3 minutes.
6.
Remove the affected seat from the vehicle and place it on a clean work surface.

Refer to the ESM for seat removal: BODY INTERIOR > SEAT > REMOVAL AND
INSTALLATION > FRONT SEAT.
2/15
NTB20-008
Climate controlled
seat control unit
harness connector
7.
8.
Disconnect the black climate
controlled seat control unit harness
connector from the control unit.
Climate
controlled seat
control unit
Visually inspect the harness connector
and control unit near the terminals.
Figure 1

If the harness connector or the control unit appear similar to Figure 3 and/or
Figure 5 (NG), proceed to step 9.

If the harness connector and the control unit appear similar to Figure 2 and Figure
4 (Good harness and connector), this bulletin does not apply. Refer to the ESM
for additional diagnostic information.
NOTE: See steps 43-49 for seat installation reference information.
Good harness connector
NG
Damaged
area
Figure 3
Figure 2
Good climate seat control unit
NG
Damaged
area
Figure 5
Figure 4
3/15
NTB20-008
White
harness
connector
9.
Climate
controlled seat
control unit
Disconnect the white harness
connector from the climate controlled
seat control unit.
Figure 6
10.
Detach the seat back flap J-clips from
the seat frame and fold the seat back
flap out of the way.
Seat back
flap J-clips
Figure 7
11.
Cut through the zip tie shown in Figure 9.
Zip tie
Figure 8
Figure 9
4/15
NTB20-008
12.
Move the SRS harness out of the way, as shown in Figure 10.

Highlighted in yellow.
13.
Detach the harness clip shown in Figure 10 from the seat frame.
14.
Remove the two (2) screws (Figure 10) retaining the climate controlled seat control
unit, and then remove control unit from the seat.
SRS harness
Harness clip
Climate
controlled seat
control unit
Screws
Figure 10
5/15
NTB20-008
15.
Using a ruler, measure approximately 30 mm from the left edge of the climate
controlled seat control unit mounting plate, and then mark as shown in Figure 12.
SRS harness
Edge of mounting plate
Figure 12
Figure 11
16.
Measure approximately 9.4 mm (± 2 mm) from the bottom of the same mounting
plate, and then mark where the two measurements intersect as shown in Figure 14.
Figure 13
Figure 14
6/15
NTB20-008
17.
Use a punch to make a slight
indentation at the intersection from
steps 15 and 16.
18.
Place a clean shop cloth under the
mounting plate to catch metal debris.
19.
Drill a hole using a 7/32 inch or a
number 3 drill bit.

A pilot hole made with a smaller
drill bit may help.
Take care to not damage
the seat cushion. Limit the drill bit
depth to prevent seat cushion
contact.
20.
21.
Figure 15
Gently remove the shop cloth with metal debris from the seat.
Black climate controlled
seat control unit harness
connector
Measure from the back end of the
black climate controlled seat control
unit harness connector.
NOTE: This harness connector was
disconnected in step 7.

If working on a driver’s seat
measure 60 mm.

If working on a passenger seat
measure 65 mm.
Figure 16
22.
Cut through the harness, at the point
that was measured to in step 21, with
an appropriate tool.
Figure 17
7/15
NTB20-008
10 mm
23.
Remove approximately 10 mm of
insulation from the six (6) wires.
Figure 18
24.
Measure from the harness side of the
new climate controlled seat control
unit harness connector (new harness)
the following amount:
NOTE: See the Parts Information
section of this bulletin, on page 15, for
the new harness connector.
25.

If working on a driver’s seat
measure 70 mm.

If working on a passenger seat
measure 75 mm.
Cut through the new harness, at the
point that was measured to in step 24,
with an appropriate tool.
New harness
Figure 19
10 mm
26.
Remove approximately 10 mm of
insulation from the six (6) wires of the
new harness.
Figure 20
8/15
NTB20-008
For steps 27-30, connect one wire at a time.
Do not use an electric type soldering tool. An electric type soldering tool may
generate a current that may damage the vehicle’s control units.
IMPORTANT: The gray wire of the
new harness will be connected to the
black wire of the vehicle seat harness.
Grey wire
Black wire
Figure 21
27.
Place a red solder sleeve onto one of
the wires of the new harness
connector.

28.
Twist the new harness connector wire
(with solder sleeve) together with the
same colored wire of the harness that
was stripped in step 23.

29.
The solder sleeve connectors are
listed in the Parts Information
section of this bulletin on page 15.
See Figure 22 for an example of
twisting wires.
Figure 22
Slide the red solder sleeve over the
twisted pair and position it so that the
solder ring is over the two twisted
wires as shown in Figure 23.
Figure 23
9/15
NTB20-008
30.
Install the solder sleeve connector by
shrinking it to the wire with essential
tool Flameless Heat Gun J-46538 or
equivalent flameless heating tool (see
Figure 24 and Figure 25).
Figure 24
Installing the solder sleeve
connector will:

Melt the solder (silver ring inside the
solder sleeve connector) into the
exposed twisted wire area.

Melt the sealant (red rings inside the
solder sleeve connector) onto the
wires.

Shrink the remainder of the solder
sleeve connector to the wire.
Figure 25
New climate controlled
seat control unit harness
connector
HINT: Tool J-46538 can be
purchased from TECH-MATE
at 1-800-662-2001
or at infinititechmate.com
31.
Perform steps 27-30 on the remaining
five (5) wires and then proceed to
step 32.

Grey wire
connected to
black wire
Figure 26 is shown with all solder
connections completed.
Figure 26
10/15
NTB20-008
32.
Completely wrap the newly joined
harness with electrical tape as shown
in Figure 27.
Wrapped with
black tape
Figure 27
33.
34.
Measure 30 mm from the back end of
the black climate controlled seat
control unit harness connector.
Attach the black zip tie/harness clip
provided, where shown in Figure 28.

35.
30 mm
Black zip
tie/harness clip
Excess zip
tie/harness clip
The black zip tie/harness clip is
listed in the Parts Information
section of this bulletin on page 15.
Trim excess from the zip tie/harness
clip with an appropriate tool.
Figure 28
36.
37.
Excess zip tie
Reattach the SRS harness clip that
was removed in step 11 with a new zip
tie, as shown in Figure 29.

Do not install the zip tie over the
climate controlled seat control unit
harness.

See the Parts Information on
page 15.
SRS harness
clip
Zip tie
Trim the excess from the zip tie with
an appropriate tool.
Figure 29
11/15
NTB20-008
Climate control
seat control unit
38.
39.
Install the new climate controlled seat
control unit to the seat frame.

Held by two (2) screws.

See the Parts Information section
of this bulletin on page 15.
Clip
Reattach the clip removed in step 13
and shown in Figure 30.
2 screws
Figure 30
40.
Connect the harness connectors to the
climate controlled seat control unit.

41.
Route the SRS harness as shown
in Figure 31.
Attach the black zip tie/harness clip
from step 34 to the seat frame.

Clip into the hole drilled in step 19.
SRS
harness
Climate control
seat harness
connectors
Black zip
tie/harness clip
Figure 31
42.
Reattach the seat back flap J-clips to
the seat frame as shown in Figure 32.
Figure 32
12/15
NTB20-008
43.
Reinstall the seat into the vehicle.

Refer to the ESM for seat installation: BODY INTERIOR > SEAT > REMOVAL
AND INSTALLATION > FRONT SEAT.

Torque the seat bolts in the order shown
in Figure 33.

Seat bolt torque: 48 N•m (4.9 kg-m,
35 ft-lbs)
Figure 33
44.
Connect the vehicle’s 12 volt battery.

Refer to the ESM for battery removal: ELECTRICAL & POWER CONTROL >
POWER SUPPLY, GROUND & CIRCUIT ELEMENTS > REMOVAL AND
INSTALLATION > BATTERY.
45.
If equipped with a seat lifter; lower the height of the seat back to its original position.
46.
Confirm climate controlled seat functions correctly.
13/15
NTB20-008
47.
If the passenger seat was repaired, perform Zero Point Reset for the passenger seat.

48.
Refer to the ESM for Zero Point Reset procedure: RESTRAINTS > SRS AIRBAG
CONTROL SYSTEM > BASIC INSPECTION > INSPECTION AND
ADJUSTMENT > ZERO POINT RESET > Special Repair Requirements.
Turn the ignition OFF and then back ON and observe the air bag warning light:

The air bag warning light
should illuminate for 7 seconds and then go out.
NOTE: If the air bag warning light does not operate as described above there may
be an issue not covered by this bulletin. Refer to ASIST and the appropriate ESM
for additional diagnostic and repair information.
49.
Reset any customer settings that were lost when the battery was disconnected.

Refer to the ESM, section ELECTRICAL & POWER CONTROL > POWER
SUPPLY, GROUND & CIRCUIT ELEMENTS > BASIC INSPECTION >
INSPECTION AND ADJUSTMENT > ADDITIONAL SERVICE WHEN
REMOVING BATTERY NEGATIVE TERMINAL, for a listing of systems that may
lose settings or memory when disconnecting the 12V battery.
 This list often includes items such as audio, HVAC, power windows, clock, etc.
14/15
NTB20-008
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
HARNESS KIT
24061-9FT0A
1
Kit Includes:
Harness connector
1
Black Zip Tie/Harness Clip
1
White Harness Clip
1
Climate Controlled Seat Control Unit
873D6-9PF0A
1
Solder Sleeve (Red)
24361-7990A
Use 3M/Scotch Professional
Grade Vinyl Super 88 Electrical
Tape (3/4 inch wide) or equivalent
(2)
6
Electrical Tape
Zip Tie
(1) (2)
1
(1)
This product (or equivalent) is available at many local automotive supply stores, and
many local hardware stores.
(2)
Shop supply.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
Install Harness Kit on Driver Seat
Install Harness Kit on Passenger Seat
(1)
(1)
OP CODE
RX8QAA
RX8RAA
SYM
DIA
ZE
32
FRT
1.2
1.3
Refer to the Electronic Parts Catalog and use the Control Box (873D6-*****) as the
Primary Failed Part (PFP).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
February 14, 2020
NTB20-008
DESCRIPTION
Original bulletin published
15/15
NTB20-008