T-SB-0008-19_Rev

T-SB-0008-19
Rev1
January 7, 2019
Entune 3.0 App Suite Connect
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2020
4Runner, Avalon, Avalon
HV, C-HR, Camry, Camry
HV, Corolla, Corolla
Hatchback, Corolla HV,
Highlander, Highlander HV,
Prius, Prius Prime, RAV4,
RAV4 HV, Sequoia, Sienna,
Tacoma, Tundra
ADDITIONAL INFORMATION
REVISION NOTICE
February 07, 2020 Rev1:
 The entire bulletin has been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
An initialization procedure is required to activate the Entune™ 3.0 App Suite Connect for Audio,
Audio Plus, and Premium Audio head units before they are used for the first time on new
vehicles. The initialization procedure may also be performed under other circumstances, such
as following a head unit replacement or after the customer’s personal settings are erased.
The initialization procedure requires between 3 and 15 minutes to complete, depending on file
size, cellular connection speed, and other factors. Connection to a wireless network is
recommended for optimal functionality when downloading software via a smartphone. Download
the latest Entune™ 3.0 smartphone app on a smartphone. Following the initialization procedure,
individual Entune™ 3.0 apps may periodically update through an over-the-air update system.
Updates are optional or mandatory. The update procedure will take approximately 1 minute for
each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform
the initialization and app updates.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
© 2020 Toyota Motor Sales, USA
Page 1 of 3
T-SB-0008-19
Rev1
January 7, 2019
Page 2 of 3
Entune 3.0 App Suite Connect
Initialization/Update Procedure
Table 1. Smartphone Applicability Chart for Entune™ Initialization
NOT Equipped With an SOS Button
Smartphone Required for Activation
Equipped With an SOS Button
Smartphone NOT Required for Activation
NOTE
An Entune™ 3.0 compatible smartphone and an active Entune™ 3.0 account are required to perform
initialization or updates for Entune™ 3.0 models NOT equipped with a DCM (Data Communication
Module). For these vehicles, the paired smartphone is used to download the software required for the
vehicle update.
1. Refer to the Toyota Bluetooth® Compatibility Information link at TIS – Diagnostics – Telematics
to verify smartphone compatibility.
NOTE
Connect the smartphone to a wireless network for improved speed of installation and to avoid
data charges.
Connect the smartphone to the vehicle via Bluetooth® by following the steps outlined in the
Quick Pairing instructions in TIS.
Open Entune™ 3.0 App Suite Connect on the smartphone and sign in with your Toyota
Owner’s account or a guest user account.
4. Select Now when the “Would you like to start
downloading?” pop-up displays.
Figure 1.
NOTE
The pop-up notification will appear on the
head unit when:
 The smartphone is paired on an Audio model.
Or
 Ignition “ON” is performed on a vehicle with
Audio, Audio Plus, or Premium Audio
(smartphone NOT required).
© 2020 Toyota Motor Sales, USA
T-SB-0008-19
Rev1
January 7, 2019
Page 3 of 3
Entune 3.0 App Suite Connect
Initialization/Update Procedure (continued)
Select Install when the download is complete.
Figure 2.
Select Continue when the “During
installation …” pop-up displays.
Figure 3.
Select OK once the installation is complete.
Confirm that the update is complete by opening an app within the vehicle’s app suite.
© 2020 Toyota Motor Sales, USA